I took my dog here to have her haircut back in November. They made an absolutely awful job, I was…read moreso upset when I went to collect her they had basically shaved all of her fur off. There was absolutely no style at all. I could have done a better job myself. I could see her skin her fur was so short and what made it worse was that it was winter time and she was so cold. There was no apology, they didn't seem to think that there was anything wrong. People laughed when they saw just how bad it was. Needless to say I will never take my dog here for a cut again..

not the biggest selection of pet stuff but if they dont have something you want they will order it…read morein for you. they are very friendly staff and get to know all the regulars and there pets. they sell a big array of pet food etc. its quite reasonable. they also sell live animlas rabbits and guines pigs and hamsters.they also sell your pet treatments, treats, snakc, grooming stuff

Took my little cavachon. To sweeps for the first time today and I am thrilled , the best groom he…read morehas ever had, staff were really lovely too, very fairly priced , and have a selectin of doggy accessories and doggy colognes ! This is now my little cavachons groomer for sure, would recommend sweeps county Rd 100% !!

I was very nervous about my dog being groomed because she is a very nervous dog. When I explained…read morethis to the girls they were great and put my mind at complete rest. My dog came out looking and smelling beautiful, and looked just beautiful with the pink bows they had put in for her! I will recomend them to anyone who needs there dog treated. Well done girls! x

Took one of my pets here after he collapsed suddenly, after treatment they sent him home with a…read morecatheter in and tape wrapped around his front leg, when we took him back the next day for it removed,his leg was very swollen was told the swelling was a normal and just because the tape had been on to tight, (the vet admitted this was due to tape being on too tight and give it 24/48 hours to go down which we did! my boy unfortunately started going down hill and ended up with necrotic in his front leg due to blood circulation loss, we took him to another vets for further treatment we ended up spending hundreds to save him but sadly he passed away whilst having an op to remove the leg, this vets took no responsibility at all!! And think this kind of negligence is okay, he went in due to collapsing but not with any problem with this leg until they did this, my chinchilla lost his life, left us heartbroken and in 100's of £ in debt!! AVOID

Visited for the first time last week, the vet I saw was great with my dog putting him at ease…read morewhilst doing his annual injections. Price seemed competitive but the great thing for me is the opening times much longer than your typical vets so easy to fit around work etc.

My greyhound Donny went in for a full leg amputation. At the Wigan branch . Surgery was booked for…read more12 noon. He didn't go in until after 5pm .they kept him in overnight unsupervised. He was found screaming and thrashing around in his own faeces after accidentally pulling out his iv pain meds.lord knows for how long but he had been left for at least 6 hrs looking at his records. I was not told about This until 2 days later after he died of sepsis.in an ooh vets in Huyton. Obviously due to being contaminated by his faeces . Had they given him iv antibiotics as a precaution after his wounds being contaminated by faeces, the sepsis might not have taken hold. Which was what the ooh vets were preparing for him but unfortunately by the time we got there he was already brain dead . I thought he was acting strangely because he'd been sent home with 5 different drugs. One being gabapentin. Little did I know he was dying in front of me! I confronted Richard Weston the owner and he let slip about Donny being found covered in his own faeces screaming and thrashing around in his cage. but he's so smug and basically dismissed us.saying you can't prove he died of sepsis Without an autopsy. Despite 2 separate vets diagnosing Donny over the phone just by his symptoms alone. He had all 5 symptoms. Only 2 are needed for a suspected sepsis infection. I told him we had buried Donny in the back garden and not had him cremated. He looked at me and said "I can't expect you to dig him up" hindsight I probably should have it would have wiped the smug look on his face at least! I complained in writing but they passed it over to their vds ( lawyers) and told us not to contact them again. The vds said that Anich acted appropriately! of course they would say that they are their clients! Also. I asked Mr weston why no one is watching over the animals overnight..as in Donnys case after a major surgery. ..his reply.. "COST"! So basically, to hell with your pets safety as long as we make a profit. I spoke to another person since who's dog had a similar situation A couple of years previous her dog Stayed overnight. They checked in on the dog in the evening before they went home, It was panting so they just put the ac and fan on. Left and The following morning they found it dead in the cage! I would never recommend Anrich to anyone . Mr Weston admitted mistakes were made and he would speak to all of the vets nurses involved and make changes but because this had happened before Donny's case and he is only apparently concerned with profit I'm betting they still don't have overnight care. They have a vet who lives on site but its a big building and he obviously didn't hear Donny screaming frantically in agony! If you need a pet to stay in overnight at any vets make sure they really do have someone there to care for the animals incase there is an emergency! Better still avoid Anrich! I was unable to post a review on Facebook as I had made a comment after seeing one of their posts asking, "what do you think happens when your pet stays here overnight" ( it was bragging about having comfy heated beds etc) I commented that "I'd like to know what happened to my dog overnight there". It was hastily removed and I was blocked so if you see the FB reviews you'll notice they're all good, the rest have been removed! My poor boy died in agony last April and I'm still having nightmares over it!

If you live near Hindley or Pemberton then we have branches there for your convenience.read more

Smarter Pets is situated in Maghull, a few doors away from the local vets. It is an excellent store…read morewith qualified staff who offer a range of grooming options for your pooch. The shop is always busy with at least one dog on the grooming tables looking either slightly nervous or loving the pampering and undivided attention of the lady who is grooming them. The staff are friendly and will greet you cheerfully when you walk in. The prices are excellent here compared to other grooming places and the quality of work and attention to detail is second to none. The business is also expanding as they are looking for apprentices to train in animal grooming, which is excellent to see in a small town like Maghull.

Took mums dog to this pet groomers, the staff are lovely and they looked after our yorkie, Becky,…read moreshe came out looking and smelling great. Thanks to you all.

Never had an issue taking my Pixie here, she absolutely loves all the staff and they always…read morerecognise her. They are amazing with her and although excited to see us when we fetch her, i can see she's had a good time and been well cared for. They have a facebook and put up some lovely photos which i can see from wherever i am. Great staff thank you for all you do.

I have put my dog in these kenneis for 10 years and is now an old boy i have never had a complaint…read moreabout it but last time i went to get him he was iying on a wet floor i always take his bedding when i saw there was no bedding i was told it had been washed they could not find it at first and it was found in another kennel i was upset that my poor dog was lying in the wet i will not be putting in again foe the few extra pounds i will put him in the dog hotel

Been with this vet for over five years…read more Recently I attended their tiny surgery for one reason - to have my dog expressed. This was a return visit. I had been in the week before, however they were only able to do half a job. When I arrived they started weighing him, and began prepping his vaccinations. I told them very clearly this wasn't why I was there. She seemed bewildered. After paying over £150 I questioned the charges. I was basically told to suck it or go elsewhere. Lovely. £50 for 20 seconds .It doesn't matter how "professional" you pretend to be nobody is worth over £9000 per hour.

We were with Claire back in the days she was a mobile vet, and we stuck with her because she's a…read moregenuinely great vet and caring dog lover. I can't recommend her highly enough. I felt compelled to leave a review because someone gave 1 star, and this is not a reflection of the care our 3 dogs had with her over a 15 year period. Sadie, Megan and Poppy send love and kisses from the rainbow bridge !

Please beware. I bought mats over 2 weeks ago and as they were wrong ones I returned them the next…read moreday. tracking confirmed delivery however owner is refusing to pay refund of nearly £90. Buyers please be careful. I'm having to raise bank claim. joke of a company. They are not answering calls or emails now!

Not actually been here but was amused to find this very shop featured in Private Eye this week!…read moreApparently a customer came in screaming obscenities and threatening the lizards because she'd been sold a tortoise that should have lived for 100 years, but only lasted for 6 weeks! And I didn't think you could buy tortoises anymore!