Back stage prices are excellent! Have beautiful Toddler's dresses year around. Brand names,…read moreeverything is great pricing on all clothes.

If I could leave one star I would. Rude customer service and asking questions is apparently a…read morebother even if you wait in line FOREVER. While asking questions she started checking out an online order/pickup and ignored me, and I wasnt even in the online customer service section, I was in mens cologne. All I wanted to see if a cologne could be ordered since they didn't have it there. Found it online for cheaper.

I absolutely love this store ! It saves me so much money on all the great brands they offer . I can…read moreactually buy nice things for my daughter, myself and fiance. Although the last couple of times I've visited the staff were not as friendly as before and just anxious for some reason. Giving us weird looks. It was uncomfortable. I'd like to connect with a supervisor about it . Thank you

Its funny really, I've taken my daughters really nice gently used clothes in, and have had the…read morewhole bag passed on bc, and I quote "they are not what we are looking for, or geared towards a teen audience" . Seriously! And returned my nicely folded clothes back rolled up, waded up, and half of them weren't even taken out of the bag. Not to mention they didn't text me to let me know they were ready. I watched 2other people walk in and drop clothes off ans return. I was also told my clothes were out of season. I fall jacket and the rest of the clothes were tshirts (way nicer than several you have hanging in your store, AND several I've seen are from WalMart, didn't think you accepted WalMart things ), 3 summer dresses, a really nice pair of cargo pants from American Eagle that were bought 4months ago, a spring cardigan, and capri's. Also, you should know, I had someone in the store watching you and listening to you go through my bag...shame of you. Maybe you should be more carefull how you handle yourselves in front of customers. I've also seen clothes in your store with stains,stains that would be hard to overlook. And btw, you take clothes from SHEIN, really? . I've also read many, many reviews on your page having the exact same complaints, so DO NOT tell me how you're sorry that I had an "unpleasant experience", seems like a very generic response to all your negative reviews, and all of them complain of the same thing.

Giving a rating of four stars only because the clothing is neat and tidy here. You can tell they…read moretake pride in the way everything is displayed. A lot of the times I find what I'm looking for at Kohl's but not today. They didn't have my size in a few cute tops that I wanted but that's okay. I'll find them online. What I was disappointed about was the women's restroom. My friend and I couldn't believe how dirty and disgusting it was in there. We're thinking kids kicked the toilet paper roll dispensers and the feminine trash next to that. How sad. I do love Kohl's. A messy restroom won't keep me from shopping here.

I went in Kohl's to do a return at customer service. Every time I have ever been in the store for…read moreyears there has been a roped off line area for the regular check out registers and a line on the other side of that for customer service and returns. So I go in today to make a return and there was one woman in the regular register check out line side of the rope, so I got on the customer service side of the rope. A woman employee at customer service yelled at me that the line formed behind the woman waiting on the regular register checkout side of the rope. I told her the line for customer service had always been on the right side of the rope and the regular register checkout had always been on the right side. She informed me it wasn't like that NOW. SO WHY HAVE THE ROPE DIVIDER UP IF THERE IS ONLY ONE LINE? NOT GOOD CUSTOMER SERVICE AT ALL!!!

The organization and where to find everything was exceptional. the workers were beyond helpful when…read moretrying to locate the item of your choice. I was trying to find flare Jeans for my girlfriend for Valentine's Day and they helped me find the size that was needed along with a top to go with it.