The window had no handle so we opened it by pulling the side and it fell off the hinges. There was no sign saying "Please don't open this window." It was obviously already broken and when we went to tell them about it they said we will need to pay for it. First they said €500 then it was €900. They said we must leave a credit card and a passport and they would charge whatever it cost to fix it. We ended up negotiating €100 cash and left them to live in their world of thievery and bull shit. DO NOT stay at this hotel. These people are extortionists. I wonder how many other people they have tried to run this same scam on already. TRAVELERS BEWARE! This hotel sucks. read more