Super Lage an der Alster und doch sehr ruhig. Kühle Zimmer (nach Hinten) mit einem hohen…read moreSchlafkomfort. Mit 190 cm war mein Bett etwas kurz, länger ginge in diesem Zimmer aber nicht. Das Zimmer war ein wenig eng, ein Tisch zum Arbeiten gab es leider nicht. Bad war prima. Internet, Fahrräder und Segelboot inklusive, welches Hotel bietet das sonst. Wir haben alles genutzt, es war toll. Am Frühstückstisch (extra) war besonders der frische Obstsalat lobenswert. Einfach superlecker das Obst war wohl extra ausgewählt und besser als was ich sonst aus 4-5 Sterne Hotels kenne. Auch der Tee war weit über sonstiger Hotelstandard. Bei gutem Wetter, was wir hatten, war es einfach ein Traum morgens im Garten in der Sonne zu sitzen.

OK, I've not actually stayed in this hotel. However, when I was in desperate need of printing…read moresomething out in the middle of Hammerbrook, they let me email it to them and just did it straight away. Fantastic! They saved me at least 1.5h the next day coming all the way back. So I can't recommend it highly enough!

Spend 4 days in this hotel; I was traveling to Hamburg for work. It is at the Altona train/metro…read morestation and on the bus line, which makes it very convenient. At the same time... There is no A/C in the rooms (was told it is broken in all the hotel) although the temperature outside was 25C, similar to the interior temperature. I was told to leave my window open (!) which really didn't help. Street noises reach the 5th floor, and range from traffic noise to people screaming/taking loudly in the middle of the night. My shower's water was intermittently alternating from burning hot to icy cold, and wifi was almost non-existent. For a price of almost $200/night, this hotel is overpriced and in need of maintenance. Definitely not recommending it, and I am not going back.

The hotel offers only 4 smoking rooms, has no room service, the air conditioning is really weak, no…read morebath, no dvd/cd players, the room was not really cleaned, no bath amenities the location can be good for one-night travelers using the Hamburg Altona Station but it's too noisy. The cost-benefit is really bad once you're paying more than EUR 150 per day in a 19sqm room.

Rooms cover essential needs. One of the best features of the hotel is its location and the…read moreaccessibility of public transport. Opt for the booking rates that include the transport pass. Walking distance to most attractions, but if the weather turns you have the ability to take transit back to the hotel. Morning breakfast is available, but the Campus Suite next door has your morning needs covered. The rooftop patio on Floor 8 has decent views.

This is one of the chains owned by French hotel chain Accor (Novotel, Sofitel...); based on studio…read moresuite formula, all the rooms have a small living area in addition to standard bedroom/bathroom. It is basic but comfortable, and works probably better for young families but it can also make a nice affordable base for business trips. Try to get a room on one the top floors, it is quieter up there away from the traffic. One minor thing: I am not a fan of plastic bathrooms and although perfectly formed, it feels like.... plastic. Staff is efficient and helpful. I'd be happy to stay there again.

ZERO STARS IF POSSIBLE. WORST HOTEL EVER. CUSTOMER SERVICE AT THIS LOCATION IS UNHEARD OF. I travel…read morewith family quite often and it has always been a great time at other hotels but this hotel literally made our stay a living hell. Racist and ignorant staff. Especially this one woman employee that was horrible. Also such a small hotel. The maids were HORRIBLE. They would skip your room completely sometimes and not even bother to pick up garbage. Lazy, disgusting hotel.