Caution! Do NOT book Quinta Bella Huatulco. I booked a premium $400 room at this hotel for one…read morenight starting tomorrow, Friday January 16, 2026. The highway/road to the hotel is closed and will be indefinitely. A mountain is being moved to build the highway. It's open only from 4-7am or after 7pm. It's a dangerous drive when it is open and very dark and dirty. I was advised not to travel for my own safety. I called the hotel 3 days in advance. They would not allow a cancellation without full penalty despite the situation and several days notice; meaning no refund whatsoever. I asked if I could move my reservation to a later date and again the hotel would not accommodate. It took 48 hours for the hotel to respond. I repeatedly asked to speak to the Hotel Manager and was repeatedly ignored. I have not cancelled my reservation in hopes the hotel will change its mind and do the right thing. I would expect this hotel, as in all hotels, should put the safety of their customers first. Or at least notify customers of a major issue, like disruption to the access road, upon booking. Very upset! Update: the hotel reached out and said they have reviewed my request and will allow me to rebook in two days. That was the only option. Unfortunately the highway will not be open in two days and alternative arrangements cannot be made in that time frame. This offer is not only a reflection of poor customer service but shows no common sense whatsoever. I proposed any date in February and was declined. Again, I would NOT advise anyone book La Quinta Bella in Huatulco.

Absolutely loved Quinta Bella.....such a fine resort and the staff went out of their way to make…read moreour stay a genuine treat. We choose a King Suite with our off patio private pool....that was the single feature that made me choose the resort. Restaurants on the property were exceptional. Loved our breakfasts on their covered deck watching the ocean. OTTO restaurant was one of the best of our whole trip. Outstanding food and service.

This review is way too late, but my husband and I came here to visit, and was an amazing hotel and…read morerestaurant. At the time we came, we were not married quite yet, and my husband- boyfriend at the time proposed on the beach in huatulco! Sherry the owner was so wonderful and made our stay amazing! Her and her staff celebrated our engagement, gave us free champagne and cake from the Amazing restaurant attached to their hotel! Was a trip we will always remember! Thanks Mision de Los Arcos! Since then we have recommended this place to all our friends in the states!!

This is my favorite beach in Huatulco so far! Highly recommend and the Entrega Restaurant was good…read moreas well. Only had appetizers, but will be back next time for lunch. Shout out to Pepe! Great service!

This is a very nice beach to visit if you're in Huatulco. On our family vacation to Puerto…read moreEscondido we decided to drive the 2 hours to Huatulco to see the local beaches they had to offer. If you have little ones with you this is perfect. The waters are nice and calm and there are restaurants right upfront. When you arrive they immediately approach you haggling you to rent a table or sit at one of their restaurants but you can expect that everywhere in Mexico. We sat at one of the restaurants forgot which one. Ordered some beers and ceviche. My mom ordered a "piña rellena" which means a stuffed pineapple..stuffed with shrimp and cheese was really good

Best chill place E V E R!…read more Super great staff! Beautiful views, great service! It's a must! Clean hotel, cleanliness is held to a high standard (Guadalupe ) And of course, we gotta recognize the Multiple people that made it all possible. These people were very very attentive: Symi? She's part of the overseeing staff of the restaurants- very top notch , she just really showed personal attention as she took care of the 45 people in our group Luis orozco-- this guy will serenade you, not only is he entertaining but hilarious too! Barcelo should definitely recognize talent and have this guy as host. Betzabe martinez, Eunice-- don't know her last name, Fernando Catalan, Carlos Catalan, Miguel Hernandez best bartender and of course the best chef ever Saul Flores aguirre, what a great chef!!!!!!! Unbelievable cuts and cooking! Also Esau was very helpful with a private event. Thank you to all who contributed to a very enjoyable experience Over all happy with Service, Rooms and Stay. Many other Hotels but Only One Barcelo-Huatulco

First time at this Resort but have been coming to Barceló for years . Everyone is very friendly,…read morethe beach is beautiful . The food is very good and the rooms spacious and comfortable. If you can upgrade to Premium you won't be disappointed.

Before all this fancy, expensive all inclusive hotels became famous in Huatulco, this was the hotel…read morewe always stayed at when I was a kid. It has comfortable rooms, good size with A/C and cable tv, the last time I was there the wifi signal wasn't very strong in the rooms. There's a restaurant available which is convenient if you want to grab something for breakfast and head to the beach. The part we enjoyed he most was the pool, which also has a kids pool perfect for toddlers. Considering how many hotels have opened, sometimes we don't stay here, for the same price we've been to other hotels, smaller but very cozy and not so crowded.

Horrible Service -- Extremely Disappointing for a Supposedly Luxury Resort…read more We planned a very special dinner at Portofino to celebrate my father's 70th birthday. When we arrived at the resort, we were specifically encouraged to use the Dreams app to plan our stay and see which restaurants would be open each day. We did exactly that. On our first day, we reviewed the restaurant schedule in the app and planned our dinners accordingly. Portofino showed that it would be open on the night we wanted to celebrate, so we planned everything around it. We followed the dress code, got dressed in formal attire, and even arranged a babysitter for my nephew because children under 13 are not allowed. This was the only night we had available to celebrate as a family, and we made all of these arrangements specifically based on the schedule Dreams provided in their own app. When we got downstairs, fully dressed and ready for our celebration, we were suddenly told that Portofino and the other scheduled restaurants were closed and that the resort had changed the itinerary for the day. Instead, they were offering an outdoor buffet on one of the hottest days of our stay. There was no advance notice whatsoever. If guests are specifically told to use the app to plan their stay, what is the point of having an app or publishing a daily itinerary if the information isn't reliable? We understand that occasionally changes may be necessary, but guests should be notified--especially when the resort is encouraging them to make plans based on that schedule. It felt as though the resort simply changed its operations based on whatever worked best for them that day, without considering how those last-minute changes affected their guests. What made this even more disappointing was management's response. When we explained that this was my father's 70th birthday, that we had arranged childcare, followed the dress code, and planned the evening based on their own app, we were simply told that restaurant schedules are "subject to change." No sincere apology, no attempt to accommodate us, and no effort to make the situation right. Our family spent well over $6,000 for four nights expecting the level of service advertised by a high-end resort. Plans can change, but luxury hospitality is about communication, reliability, and how you take care of guests when something does change. We chose Dreams expecting first-class service for an important family celebration. Unfortunately, the way this was handled was anything but first class. For the amount this resort charges, we expected considerably better communication, customer service, and consideration for its guests. This is our second time staying at a Hyatt Inclusive property, and both experiences were equally horrible between this location and its sister property. They are both terribly managed and many of the employees are miserable and very unfriendly. We won't be staying at a Hyatt Inclusive property every again

Dreams = Nightmare. Worst food experience at any resort ever. Can't count how many food or drink…read moreitems where you'd take one bite or sip and not a 2nd!!!! Poor check in experience and overall dated property vs. price charged. Watch out for FX overcharge vs. US quoted pricing when they convert to pesos.

Had a wonderful stay we requested a garden view with a partial view of the marina, and shaded from…read morethe sun. The hotel is very well kept and rooms clean. With our room we had the option for an extra cost we added the breakfast meal. One less meal to worry about. The breakfast freshly made omelettes on request, which by the way are very filling. We had fresh fruit with delicious yogurt and topping, with sweet bread and a cookie. Had a tamale, taco, with all the dressing!! Inside the hotel is a boutique where you can get mezcal and other stuff, there is the only Starbucks in town and it's tiny. There is a bar and restaurant called Jaguar. We went to the pool area not very big is very well attended with kids and adults swimming and playing. For us we didn't go in found the water cloudy and to us not very clean. We did see staff cleaning the pool every morning though. Just wasn't for us. So we sat on the lounge chair enjoying the sun. Towels are available at the front desk and need to be returned there as well. Lobby was nice with a little breeze going through to keep you somewhat cool. There is complementary parking for small cars not built to accommodate trucks we noticed. There is a laundry room with only one washer and one dryer which is kept locked at all times. You'll have to let the front desk know and they have a person to let you in. They will let you know when available during the day. We did our laundry at 7 am by 8 am done. No one waiting to use and was less stressful as the day time. This Hotel is located by the marina we were able to watch the fishing boats leave in the morning and returning in the late afternoon. They do have big tour boats of the bays that include snorkelling. There is a great selection of restaurants all walking distance from the hotel. - The staff are very friendly - Hotel very clean - they will call a taxi if needed. - will definitely returning for future stays.

Great service, clean room, beautiful view of the marina from most rooms. Free parking but small,…read moreso avoid large trucks. Only downside are their towels, tough and hard like a scrubber...

Clean and welcoming. Quaint without being too uncomfortable. Larger pool than expected for the…read morehotel size and good food options in the restaurant. Laundry service for a reasonable fee. WiFi didn't work reliably and I did see a few roaches (understandable being tropics and urban) but the facilities were very clean.

My brother and I recently stayed at Hotel Villablanca on the way to what was to be a boogie…read moreboarding adventure in Punta Conejo. As the boogie boarding didn't quite work out for us, we headed back to Huatulco and extended our stay at the hotel. Our observation was that this is a popular tourist destination for people from Mexico City and other points in the country; indeed, I'm guessing we were the only guests from the U.S.A. We did meet a very gregarious Canadian expat (and hotel local) who gave us some pointers about what to see and visit while there. The staff was busy - but never so much so that they didn't have a moment to at least say "¡Buenos dias!" if not engage in some conversation. The young women at the front desk seemed to get a real kick out of hearing us stumble through our limited Spanish (mine more than my brother's), but we were able to break through the communication barrier and lightly converse with them. The pool in the center courtyard was a refreshing amenity, as the heat and humidity were stifling during our stay . As I was swimming one afternoon, a very large iguana lumbered along the deck on his way to a large tree poolside, home - as I would see - to his family. Up he went... it was fun watching him and his family members move around on the branches high above ground. Would that I could remember the names of all the employees who made our stay so pleasant... a couple do come to mind: Tomaso, who greeted us with a warm smile at breakfast each morning as she took our food orders. She is to be commended for her work ethic! Tomaso was there morning, noon & night, working hard and making sure the guests each felt that they were the most important people she was attending to. And... Alejandro Serrano. What an AMAZING excursiones host you have in Mr. Serrano! My brother & I talked to him about going to see the waterfalls, and he set up a day trip that was absolutely the highlight of our visit! Couldn't have been planned any better either, as it was just a couple days before our departure. Alex drove us up into the montañas, where we stopped about halfway up to have a coffee and quesadillas. Through his numerous trips to the falls, he has gotten to know the locals well, and introduced us to the proprietors of this roadside establishment; they in turn greeted my brother and me as though we were longtime friends. Hugs all around when we departed for the falls... and what an adventure lay ahead! Not only did Alex drive us to the destination, he enjoyed jumping into the water, swimming, and wading in the waterfalls right along with us. While most hotels book your adventure for you and off you go, Alejandro made sure we felt just as "at home" as the locals who were also there enjoying the cool water offered by the Copalita River. Thank you, sir, for the perfect "coda" to our stay in Mexico.