Let me summarize the restaurant associated with this hotel in one word: Horrific. Please, please,…read moreplease do not go here. The food is disgusting, the service is confrontational, and the management is uncaring and off-putting. There are dozens of restaurants in this cute, Alsatian village-find another one.

Très bel hôtel vraiment bien situé au cœur de Ribeauvillé. Nous avons trouvé à nous garer dans une…read morerue pas trop loin mais ça peut être aléatoire car les rues alentours sont étroites et plus adaptées aux piétons. Nous sommes arrivés un soir où la réception était fermée et avons du appeler au téléphone une personne qui nous a aiguillé sur la façon de récupérer la clé. La chambre était décorée de façon moderne avec un très bon goût. Le lendemain nous avons pu voir que la salle a mangé était extrêmement bien décorée également. La prochaine fois on prendra le petit déjeuner, ça avait l'air vraiment bon et le cadre idéal. Je recommande vivement!

We had an absolutely fabulous stay here! The staff was so friendly and welcoming, the château was…read moremagnificent! The rooms are beautiful, everything is in immaculate shape. The grounds are perfect for walks, easy parking and not too busy. The perfect getaway, they have a pool and spa available as well as restaurant and bar. Highly recommended if you are looking for a beautiful, stay near Strasburg!

This hotel I don't think quite reaches the 4 star mark. I'd put it more around the 3. The place…read moreneeds a refurbishment, or an inside paint job and maybe a something done to the bottom floor as it reminded me a bit more of a hostel or high end motel. Our room was down the end on the ground floor near the spa. The smell is very strong of chlorine which is not nice. It's quite busy down that end so if you forget to close both of your doors it's extremely loud early in the morning. The rooms themselves are very breathtakingly pretty with different wall papers, with the bedding to match. The bed is comfortable and you can control the heating in your room. Our room had a little balcony with tables and chairs. The bathrooms are clean but nothing at all special. The toiletry extras are pretty cheap. The location isn't great. You can't walk out and find a bar so unless you want to drink or catch a taxi to Strasbourg (45 euro ish) then you are stuck in the hotel. The bar and restaurant are ok,but again, they need an update. The bar menu is very light on in terms of Alsatian wines but there is lots of whiskey. Breakfast bar is big and plentiful and you can boil your own egg. Very good croissant if you manage to get them straight out of the oven. Staff are hit and miss and its not 'well oiled' when it comes to the restaurant floor staff. There were many, many young children.