Staff is lovely. Very helpful. Here for bull run. Good security. Room was not acceptable. Bath…read moredirty, toilet paper like sand paper, floor cheap laminate and noisy. Bed uncomfortable and room smelled odd. I sprayed perfume to make it a bit better. TV would not turn on, it is a Phillips very old, also was a radio that did work. The running of the bulls is three seconds and it's off your bucket list.

I don't typically leave reviews, but after the staff was so kind and overly helpful... I couldn't…read morenot! The hotel it's self is nice and although the beds aren't the most comfortable, they are definitely sufficient. The location is prime and if you are lucky enough to spend even one night in Pamplona, I would recommend this place. Several restaurants onsite and the breakfast is worth the extra money

Very nice "classy" hotel which is famous as the one and only Ernest Hemingway stayed here multiple…read moretimes. His room, 201 ist still in its original set-up. Service is professional, rooms are spacious and modern. The hotel is located downtown and allows you to wander around in the beautiful city of Pamplona.

I am surprised by the low ratings. I loved this hotel. The rooms smelled so nice and were very…read moreclean. The bed was comfortable and the blackout curtains very good. The shower pressure was excellent and I loved that the shower handle/controller was by the shower opening instead of under the shower head so you can turn on and adjust the temperature without getting soaked. They provide one bottle of water in the room. Breakfast was standard. We were on a tour so I had no contact with the staff. It is less than 10 minutes walk to old town.

Just celebrated my birthday and retirement in Pamplona for the San Fermin Festival. I started…read moreplanning well in advance and communicated with Lorea to reserve a ballroom for my dinner group of about 20. Lorea was very responsive, despite the 9 hour time difference. When the time finally came, we checked in and service has been top notch. The hotel is very nice, modern, and clean. It's located conveniently close to the San Fermin activities but not so close that you're overwhelmed. I pre-paid for breakfast which is definitely the way to go as finding food during the festival can be hit or miss. I was having difficulty receiving tickets I had ordered and Martha at the front desk went out of her way, making phone calls on my behalf. She ultimately received my tickets electronically and printed them up for me. When my event came, the ballroom (Salon Belagua) was elegantly decorated. A young gentlemen (his name escapes me) prepped everything and was joined by Mila and Kevin as my guests arrived. Several courses of delicious food and wine kept coming until we just couldn't eat anymore. Everything was amazing! And if this wasn't enough, my wife had a virtual meeting during our sand needed good wifi signal, better than what was available in the room. Technician Victor met with her and tested signal on different networks in different parts of the hotel. He ultimately set her up with a table next to a wifi antenna inside an empty ballroom. Talk about service! If I return to the San Fermin Festival, or the Pamplona area in general, I will definitely stay here again.

This is a must place for food lovers. First class service and first class food. Sommelier is on…read morestaff who will give you guidance with the huge wine list. They will not overcharge you and try to sell you the most expensive bottle. By the way, prices for bottles of white or red start at 20 Euros...... Nothing to add. If you like to eat unique and delicious food, you have to visit. Reservations is highly recommended

Great little hotel. Great value, GREAT LOCATION. The rooms are small by American standards but very…read moreclean. Staff is very helpful and friendly.

We were having a holiday and one stop was Pamplona which I had to see. This hotel is in a great…read morecentral spot and could not have been any better. We drove a car and the staff communicated to us prior to arrival about driving in the square which if they had not I would have questioned how to get there. When we we arrived 2 people came out to greet us one to help with luggage and one to take the car. I loved her response to me on the car, she said "forget about the car we will take care of it" , Perfect! The city was great and at the front desk then nice lady gave us a map and spent about 10minutes walking us through all the things to see and routes to take, awesome! We had a super day. Hotel staff the entire time was just awesome and the room was perfect! I am going back for sure and stay again at this hotel!

Let me start by saying that I travel internationally a fair amount. Hotel La Perla has been by far…read morethe best experience I've EVER had at any hotel. The hospitality they showed was simply amazing! Extremely friendly and helpful staff. My baggage got delayed by two days and I didn't even need to track my bags or contact the airport. They took care of it for me! Very warm and friendly crew. A total pleasure to stay here and I will be back again soon.

This hotel does not accommodate pregnant women. We've been forced to change our travel plans due to…read morean unexpected pregnancy. With 5 months notice and a note from our doctor, this Marriott hotel has refused to issue a refund, allow us to change our dates, or offer credits to stay at one of their hotels at a different date. Every other hotel in the area has a different policy. I would recommend staying at any one of them instead.

This is not a Marriott hotel****Do not expect this hotel to honor Marriott Mmembershp…read moreBenefits!****I used reward points to book one night and had to cancel last minute because of travel delay. Marriot Platium member can cancel before midnight of the arrival date with no cancellation charge but this hotel charged me 440 euro as penalty. I have been emailing back and forth with them over a week and they kept insisting on their own rules ask if they are a rouge Marriott. I have been a Marriott and SPG Platium/Ambassador for many years and spend hundreds nights at Marriott/SPG properties in US and International. This is my first time and surprised a member hotel can be run like this. Luckily Marriot Customer Care assured me to escalate and take care of this matter.

This is a hidden gem of a hotel in Navarra. Extremely comfortable with an excellent family staff…read more In Pamplona, whether your stay is off-season, during Fiesta, or a respite from the Camino, this place is a fantastic bargain.

Great little place for a good price. Well kept and friendly staff. Great location, more so if you…read moreare walking the Camino.

This was a tough one to rate. My husband and I got stranded in Pamplona on August 31st when we…read moremissed our bus, so we got a last minute room here around midnight. The two guys at the desk couldn't have been nicer, and even loaned us a phone charger. The room was surprisingly spacious and nicely styled, equipped with essentials proportionate to the price. But the skylight in the bathroom was left open with no discernible way of closing it aaaand... when we woke up in the morning, we discovered that under my husband's pillow was an irrefutable small dried puddle of blood. Not enough for a murder or anything. Probably just a nosebleed. So I don't think anyone died on that bed, unless they were a hemophiliac. Would've been a bigger puddle then I suppose. These are things one shouldn't have to ponder from a hotel stay, I think. I mean...just...yikes. Walking/fleeing distance to the bus station though!

The location of this little hotel is excellent if attending Pamplona's San Fermín Festival. It is a…read morevery quick walk to best spot to view the nightly fireworks and also reasonably close to walk to the Old City Festivities. The room was very small and basic but clean. The price was very reasonable in comparison to other places. The staff was very friendly and accommodating. Breakfast is also available in the hotel. Awesome value for such a key location during the festival.