This is a lovely-looking property. But there are a lot of problems. The first room to which we were…read moreassigned had a foul smell of sewer gas. So we asked for a change and were happily assigned another (smaller) room. Unfortunately the air conditioning did not work. In the third room, the shower leaked so badly that every wash up became a disaster. So for a lovely property, and one where the staff seem particularly efficient and friendly, the engineering department needs to step up its game.

One of only a handful of 5 star hotels in Alicante, this exemplary property is right in the action…read more Surrounded by a plethora of outstanding bars, nightclubs and eateries festering local favorites, tapas, middle eastern, Indian, Chinese, Japanese and Thai food. The marina across the main road makes for a lovely stroll in the evenings. Even the happening Marmarela and Ocean Race Museum is just 10 minute walk away. Smartly designed rooms with old world architectural accents throughout juxtaposed with modern practicality and efficiency. Exemplary hospitality staff who go out of their way to care well for you. Stunning view of the "face of the moor" castle from the rooftop pool and bar.

It was a wonderful experience! Beautiful view of the…read moreMediterranean and of Alicante. Hotel clean, well staffed. Cleaning ladies were outstanding. The room was always cleaned very well and promptly. Perfect location, close to the heart of Alicante! Lots of staff at reception, it is welcoming and safe. Manager was very helpful in dealing with my husband's medical needs. Will return again!

Muy Bueno!! 6 days in a suite at this place is a perfect…read moreunwind. Strolling down the malecon, eating gelato, being safe, amazing beach........ Ahhh, Alicante Keep up the good work and we will see you again next time we are in Spain!!

This was my favorite hotel in our 5-city Spain trip because I splurged a little to get a Superior…read moreRoom with a view. It wasn't that much more money and the wrap around balcony with views of the castle, beach, and harbor made it sooo worth it. Sadly, our "king" bed was two unattached adjacent twins. Otherwise, the room was sufficiently large, clean, and modern. The elevators are perhaps the opposite: old, slow, and sometimes broken. Unfortunately the restaurant/bar on the top floor is kinda sad, which is really a missed opportunity given the views, so we opted to just enjoy our balcony instead. The hotel is about a 5 minute walk to the beach (there aren't really beach front hotels in Alicante, so it's one of the closest). The hotel doesn't have beach towels but you can buy one for 7-8 euro at a market or on the boardwalk. It's also right in the center of the restaurants and shops; Alicante is pretty small and very walkable. Note that parking is not on site. If you're lucky, you can swoop in out front to unload and then move about 8 blocks up to the San Cristobal garage, for which the hotel has a slight discount.

The Convista restaurant bartenders were borderline rude and racist. As a hotel guest I went for a…read moresunset view and other a drink but the entire time her attitude was not friendly at all. I will report this in the hotel feedback survey

This is an ok hotel with overall nice staff, but it has important flaws: odor problems, not greatly…read morelocated, abusive checking-in practices and serious problems with the design of the rooms. I'll explain: The location is not great. It is in front of the cargo harbor and the surroundings are dead. It is disconnected from the city and there is not even a cafe around. There are not Ubers coming here most of the time. Believe it or not, the check in "starts" at 3 pm. I wrote them in advance requesting them to be sensitive to the fact that I was traveling transcontinentally, but, even though they confirmed that the hotel had available rooms when I arrived in the morning, there was no way for them to avoid making me wait untill late afternoon to get access to my room.: In a totally unusual manner, they start giving rooms almost at dinner time. Very insensitive, not-making-sense-at-all and unlike the way any serious hotel deals with check in time. When I finally got my room, the bathroom had drainage issues and the whole room had an awful sewage smell, that did not go at any time during the two days I stayed there. Quite unpleasant. On top of that, the room is poorly designed. The bathroom has no door, so that, if you share the room with someone else, one is waken up by the light of the bathroom being used by the other person, in the middle of the night (can you believe no one thought about something as basic as this during the design process?). Overall: I would not recommend to use this hotel. This city has tons of good hotels, no need to come to the not-great one.

Standard AC hotel…read more This is a business chain with characteristic smart modern decor and service. Excellent value. Scrupulously clean. Good sized rooms. Rooftop pool. Easy walk into the city centre. Underground car park is a bit bijou if you're trying to park a rental car. (Don't hire a big one, for goodness sake - or make sure it comes with rear view cameras.) Definitely recommended. (Wifi and minibar is free if you're a Marriott Elite member in an exec room. We had to remind them, but all got sorted out easily.)

The hotel is a typical business hotel but also used by tourists like us. The location is located…read moresomewhere between the city center of Alicante and the airport. The Airport Bus C6 (€ 3,85 per ride) stops not far from the Hotel (5-10 min walking distance), so no need to get a Taxi. The staff at reception was very nice and helpful - ask for a city map and directions to the next bus stop if you want to get into town. Buses run frequently and a single trip costs only 1,45€. Lines 1 and 2 go to the city center. Bus Services run only to 22:30, after that it's easiest to just take a Taxi for 7-8€. Our room was nice and spacious, so was the bathroom. The Hotel has a Fitness Center, Wellness (sauna & jacuzzi) and a small pool on the roof that can be used for free. Breakfast is really good with some local specialities, fresh juices, cereals, ham & cheeses, fresh bread rolls & toast, croissants & other sweet pastries and fresh fruit. You can order various egg dishes from the waiters. Would definitely stay there again.

From the owner: Hotel y Apartamentos turisticosread more

Excellent Hotel!…read more From the moment you check in, you already know this is going to be a great hotel. The rooms are fantastic! Super clean, Spotless! With breathtaking views of the Mediterranean. The front desk always willing to help. The Room Service always asking if everything is good. The breakfast buffet was honestly one of the best I have seen in years. Endless options, fresh squeezed orange juice and excellent coffee. The second day they already had my coffee (as I preferred the day before) ready before I even ask for it. Usually you just find this service at 5 star hotels like Four Seasons or Ritz where they have a system to track guests preferences between locations/stays. I went for business 4 days, and after eating at 4 different high end restaurants, I can assure you that the hotel restaurant was the best one of all of them. Also, the Spa was really nice. Highly recommended!! We will come back soon.