The location is pretty great, a 5 minute (or less) walk from Old Town, and right along the beach,…read morewith the harbor on the opposite side.
The staff was beyond helpful, multi-lingual (including great English), and always seemed friendly and eager to help. We dealt with at least 5 different staff at the front desk, who helped us with everything from trains, car rentals, pizza delivery an tipping etiquette, to various other information. They even offered to make car rental arrangements for us, when our pre-booked rental fell through. If you are an English-speaking traveler, and your French is less than great, stop reading and book here.
As for the room, they have a huge shower, with dual shower heads, and a separate room for the toilette. The bed was large, although it was really two pushed together. The mattress could be better, but this was the only real complaint.
There is a garage for parking, but was 15€ a night. It is also very tight to maneuver down there. Luckily, we had the smallest car possible.
The location of the hotel made for perfect, quick access to the beach for sunrise and sunset photos, right near an old island fort, accessible at low tide only. It is also right next to the main gates of the walled city, where all the food is located, including some late night options.
I cannot recommend this place enough. It is more modern than charming, but the helpful staff alone is a huge arrow in your quiver, especially for first-timers in either France or St Malo, and for language challenged Americans.