As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in Chicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience. read more

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I stayed at the EMC2 Autograph Collection in Chicago and it's the kind of place that makes you briefly reconsider your own apartment choices. The room? Smart without trying too hard. Clean lines, moody lighting, and that subtle blend of science-meets-art that somehow feels both curated and effortless. The art isn't decorative filler; it's intentional. The whole property has that boutique confidence: not loud, not trendy-for-the-sake-of-trendy...just precise. The aesthetic walks a tightrope between laboratory chic and soulful design, and it doesn't fall. The restaurant deserves its own paragraph. The olive cake alone should have a publicist. The food is thoughtful, layered, and memorable without being pretentious. It feels like someone actually tasted everything before approving the menu; which, these days, is not a given. Location? Ideal. Walkable, central, easy. The gym? Surprisingly solid. Not the sad afterthought treadmill situation. An actual usable space. But here's the thing. Beautiful rooms fade. Art becomes background. Even olive cake, tragically, gets finished. What stays is service. And Nia. Nia is the reason my long stay didn't feel like a stay. It felt like being known. Her smile isn't transactional. Her care isn't performative. The attention to detail is quiet and precise. She remembered my name everyday and I was there for a while. Makes you think, "Oh, someone is actually paying attention." There's a difference between service and hospitality. Nia understands the difference. That's what brings you back. read more

Great location and wonderful service! Third time staying here on our trip to Chicago and still loving it. The hotel style is pretty unique, modern and hip. It is on the smaller side, with not too much lobby space but the rooms are pretty decent in size. The design of the room is pretty cool, unlike the typical hotel. Service was great. When we checked in Jaqueline was so friendly . She went above and beyond to make us feel welcomed. I would highly recommend a stay on your next stay in Chicago. read more

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Went in for cocktails after dinner and really enjoyed! Bartenders were great! Super knowledgeable and friendly with just the right kind of Chicago sass. Loved it! The drinks were fun and some good twists on old classics. I had two smoked drinks which hit the spot. Great place for a drink! read more

Hotel EMC2, Autograph Collection - Smoked old fashioned - Hotels Near Me - Chicago, Illinois

I had been DYING to stay here for years. I love the science-y vibe, technological "surprises" in the room, and I love dark and moody hotels. It was everything I hoped for. Read on for important info: I booked through Bonvoy app with my AAA bennies. Watch those prices - they came down over $80 when I checked and rebooked teehee. I parlayed my gold elite status (don't scoff - this is nice for me) into a corner room upgrade. Loved the privacy at the end of the hall. I rarely do room service bc I don't like food or trash in my room but in typical Amanda fashion I was doing time sensitive work while on vacation. Womp womp. The mushroom omelette came in clutch. I tried to have my items delivered by the two quirky robots they have in the lobby but a human took and delivered my order lol. Housekeeping was wonderful and amenable to my schedule. Never made it to the bar - my brother lives in the city and has a priceless bourbon and rum collection so I have a personal bartender. Ahem. The women working reception day and night were awesome - welcoming, knowledgable, and friendly. Overall: Super clean, super stylish, smelled incredible. Steps away from Miracle Mile and The Shoppes. read more

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Great location in the heart of the city one a half blocks from Michigan Ave. near the high-end shops and plenty of restaurants. We were in a king deluxe room with a city view, and it was small. Not too small for two people, but tight for two open suitcases. Showers is open to the room, but a curtain can be pulled for privacy. Staff was welcoming and pleasant. Live musician(s) were performing most in the entrance of the attached restaurant. Very nice vibe! read more

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This was an interesting hotel to stay it. The rooms are modern and beds are comfortable. At one point I called down to have a few waters sent up and a robot delivered. Really cool. As long as you don't need a lobby for gathering and people watching, I recommend staying here. It's pretty much walking distance to anywhere along the M Mile area. read more

My husband has stayed at this hotel multiple times when traveling to Chicago for work. It is a nice hotel in a good location. Room service was ok, but he was starving after a full day of travel. read more

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I have never stayed at an autograph collection Marriot and I stay at Marriott all the time. The experience has been like none other. This hotel is gorgeous and so so freaking cute. The shower is awesome. The set up is perfect. The attached bar is sweet! Now I will try to book auto going forward. read more

Hotel EMC2, Autograph Collection - Hotels Near Me - Chicago, Illinois

Nice stay overall, but major issue with the shower. Room 501 really needs to fix its bathroom set up. Every time I showered, water poured out from under the shower and completely soaked the bathroom floor. I had to use extra towels just to keep it from flooding toward the sink area. The room itself was clean and comfortable, and staff were polite but the shower design is a serious flaw that makes it hard to enjoy the stay. Hopefully management looks into redesigning the shower area. It's a simple fix that would make a big difference for guests. (See pic) read more

Hotel EMC2, Autograph Collection - Hotels Near Me - Chicago, Illinois

Came here for the Cubs Wild Card games. Phenomenal Location: 10/10, near Northwestern campus, plenty of food and entertainment options. Customer Service: 10/10, the front desk attendants were always bubbly and in good spirits. Room: Bed was comfortable, black out curtains, no complaints whatsoever. Rainfall shower head. Adequate pressure. Gym: What you'd expect, dumbbells up to 50lbs. A few treadmills, ellipticals, benches etc. Towels were provided, no water bottles, did have a water filling station. Food: If you are a titanium elite member, you get an option for free breakfast (up to 44 dollars). Take it. Seriously. I cannot overemphasize how good this food was. I don't think I came close to using the entire voucher daily. Thats eggs, toast, potato and cheese hash brown, yogurt / granola, grapefruit juice and coffee without scratching 35 bucks. Overall: I would definitely stay here again, I look forward to it! read more

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Visiting a friend and stayed one night. Pros Ab board in gym Gym 24 hour Gym had disposable wipes. Good music in the gym The good shower caps and they were in the room! Nice vanity kit. Location Room dark Cool and efficient elevators Snacks and wine in the lobby Friendly staff Printed for me Makeup mirror! Alexa to play music Robots! Happy hour wine and snacks in the lobby. Cons Housekeeping issue and communication? Many complaints about room not ready and one woman asked at nearly 5:30 and they said they forgot to call her to tell her it was ready. Room v small. I was one person with 2 suitcases. Can't imagine if there were 2 people with 4 suitcases. My layout would have made it v difficult to move around. I would stay here again! read more

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Tech savvy and modern hotel. Love their restaurant where we had breakfast daily - front and restaurant staff are superb. Valet is another story - I came out to check on our car (coming from restroom) and asked if a white jeep was outside and the valet gave me attitude and asked me for the "number". In any case, he was of no help so I asked my husband for the ticket and I figure that has the number. It wasn't a busy morning there were only 2 cars parked for valet and apparently one is a white jeep so he could have spared me with his attitude so early in the morning. There were so many ways he could have answered. Sighed... other than that, I wanted to give 3 stars but not fair to the other hardworking staff. I did report it to one of the staff for she saw me walking back with a strange look on my face and she said she will mention to management. The rooms though can be cooler - AC was off. Love the location within walking distance (.5-1.5 miles we love to walk and explore) to Sbux Roastery, Gibson's Steakhouse, Magnificent Mile, Navy pier, Art Institute of Chicago, Harry Potter store. read more

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Solid hotel, I really enjoyed my stay. The front desk staff was nice and efficient. They had these cool little robots that delivered things to your room. I tried ordering a toothbrush, and it never came, but that's okay. I didn't really need a toothbrush; I just wanted to see how it worked. Overall, it was a good experience. read more

What a great hotel staff great Rancho Mirage comfortable and clean loved the glass shower and breakfast for platinum members was very good

Since I was hanging out in the city for the weekend I decided to stay near. This hotel had the best rates for the area and considering it was a holiday weekend it really worked out perfectly. Check in was pretty smoothe. Check out was the same. The room was nice and clean and trendy looking. Valet was quick and friendly too. I didn't enjoy many amenities that the hotel may offer, but I do plan to return and do so! Check them out yall. read more

We stayed at the EMC2 during a trip to Chicago recently. Yes, that is supposed to evoke the theory of relativity--the hotel goes for a mix of science and art. It is very nice from that perspective--and they even have these robots make deliveries (and if you give them five stars they do a dance). The location is excellent--not far from the Magnificent Mile. The elevators are different--you hit your room number outside and then assigned an elevator. The rooms are different. Ours has an open shower right in the middle of the room. Lights are a little confusing, but many are marked. The beds are very comfortable The rooms also have Amazon Alexa, but with less functionality than you are probably used to. Definitely worth staying here. read more

My husband and I stayed here for our time in Chicago, for his conference. I loved this Autograph collection hotel. The finishes on the room were really cute - brass finishes, similar to musical instruments. These were scattered all across the room, from your light fixtures on your bedside table, to the desk, to the bathroom. Nicely done, gave a warm and welcoming feeling. I also liked the frosted sconces and lights in the room, which also gave a warm and welcoming feeling. It also paired well with the dark hardwood floor. The bed we had felt like it needed to be rotated or replaced - I would just sink into it everytime I went down to sleep. Not the most comfortable on my back! The pillows were not firm enough to my taste - also that sinking sensation which to me wasn't my favorite. The layout of the room was strange though, with the shower literally in the middle of the room - like a glass box in the middle of the room! Strange. We didn't get upgraded this time (we're Titanium Elite, so we get an upgrade I'd say at least 90% of the time), which was a bummer, but I still liked the room regardless. We had no view, only of the condo building next to us. Location was nice, just 2 blocks from the Magnificent Mile shopping area. Also really close to the Loop and Riverwalk! Service was very friendly at this hotel too. There was this really friendly worker at the front desk, she always greeted us with a friendly smile and welcome everytime we walked into the hotel! Very nice. There is a bar downstairs, which is actually quite lively, including a live music band on Wednesdays! (I missed it, my husband enjoyed it though). Really enjoyed our stay at Hotel EMC2! read more

Absolute worst hotel experience I've ever had. Where do I even begin... -Found unauthorized charges to my credit card. They couldnt explain what they were for, but still after contacting them multiple times I was never refunded. -Was charged extra for a room with a view, which was just a roof covered in air conditioners (see picture). -The front desk gave keys to our room to another guest who not only entered our room but locked us out of with all our stuff inside. -Paid nearly $300 at their restaurant and did not receive the appetizer or dessert. They said they would refund (which they never did). Management and Marriot have done absolutely nothing to refund us the $100s they stole. DO NOT stay here under any circumstances! Not worth the risk. read more

Hotel EMC2, Autograph Collection - Paid and extra $100 for a room with a view and this was it. Do not stay here! They are completely incompetent - Hotels Near Me - Chicago, Illinois

Lovely little gem! Arrived after flying on a red eye - I let the front desk know we would be in early and to my surprise there was a room for us at 6am! Room was spacious and very modern in design. There was an issue with the bathroom door and we have to call a couple times - not sure what the delay was but ultimately it was fixed. Location is perfect - close to several bars, restaurants and shopping. Would stay here again! read more

Hotel EMC2, Autograph Collection - Hotels Near Me - Chicago, Illinois

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Loved our room and the location is awesome, super convenient for a fun Chicago weekend getaway! Jacqueline at the front desk was amazing, so welcoming and friendly. We didn't spend a ton of time at the hotel as we were in town for a concert and spa day, but it was perfect. Room was super clean, stylish, modern. Fridge in room was great. Great view. Loved the whole experience! read more

I stay in hotels about 240 nights per year and this might be the coolest hotel I've ever stayed in. Aside from the fact the decor is mega modern/futuristic, moody, and sexy--this hotel offers top notch service. Checkin was easy. As a Bonvoy ambassador, my room was upgraded to a beautiful city view. I had a welcome letter and box of truffle chocolates waiting for me upon entering the room. The linens are smooth and crisp and the beds are so comfortable. The blackout curtains are some of the best I've ever experienced--they actually kept the room dark. The room had an Alexa and cool speaker to play music. TV is Netflix enabled and there is free Showtime. Some people have talked about THE SHOWER. This is a fun and sexy addition to the room--the shower is glass and in the middle of the room. Could make for a steamy couples getaway. That being said. The people complaining about privacy may not have noted the huge, all-encompassing curtain (same material as the blackout curtains) that can be pulled forward and goes all the way around the shower and vanity area. Completely private. And the toilet is separate and has a separate door. So honestly, this is no less private than any hotel room. In fact, some hotel rooms I've had in New York are a little less so. Housekeeping is excellent. Room service with their little delivery robots is so cool and super fast. The restaurant downstairs, The Albert, serves high end Italian and meat dishes and cocktails. I went there every night of my stay because it was convenient and served great meals. The service there was awesome too--the best service of possibly any restaurant I've been to (and I eat out almost as many nights as I stay in hotels). As I said in my separate review of The Albert, my business in Chicago is currently finishing up, but this will likely always be my Chicago go to spot from here on out. read more

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We loved was we read about this place and selected it as the main hotel for our trip. We figured it had a great location near the Mag Mile and not too far from a few other places we were going to. The lobby area is pretty slim but its decorated beautifully. Check in was pretty flawless and the person checking us in was so nice and friendly. They even got us into our room about 5~ hours earlier than expected. We were put pretty high up too, 14th floor. The room was pretty decent sized. It had one of those weird glass showers in the middle of the room with a curtain separating the bed area and the bathroom. The bed was pretty good, not too firm or soft. The bathroom fixtures and lighting were pretty unique. I liked the light surrounding the mirror. Water pressure in the shower was a little weaker than I wanted though. TV was standard but the lighting panel was a little confusing and weird. Definitely turned off the lights on accident a lot. Cleaning staff was really quick with cleaning our room everyday which was much appreciated since we were in and out a lot. The only really issue we had (aside from water pressure) is that anytime we wanted to order some waters up to our room via the Alexa/room service robots but it didn't work more than half the time. Overall, it was a really futuristic but very comfortable hotel. Staff was great top to bottom. They were super helpful and friendly and even let us have a slightly later check out. I would be glad to stay here next time we come through. read more

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[EDITED with UPDATE: I added two additional stars. Customer service attended to the problems during our stay with professionalism and care. It was a meaningful gesture to issue a partial refund, and some Marriott points.] Despite being cautious, discerning travelers, we are super bummed. EMC2 looked like a great spot to lay our heads while visiting Chicago to see Lady Gaga. Who serves a moldy room service sandwich? EMC2. Whose ice machine dispenses ice with a shiny brown glob of something that should never be paired with culinary ice? EMC2. Whose guestroom floor is *sticky*? Bet you can guess. There were so many other issues, in addition to the health violations. Several long hairs -- not ours -- in various places around the room. A broken vanity mirror light. The shower head, which we otherwise would have enjoyed, was also broken. The shower itself leaked for several minutes after we turned the water off. The shower itself was flimsy, which was at odds with the descriptions we had read. I guess, don't believe what you read? I mean, I'm cool with a quirky roadside motor lodge having all manner of maintenance issues (as long as they do not threaten my health), but a high-ish end hotel in a major metropolis? Nah. Disappointingly, I just looked at my folio, and despite assurances from staff that I would be comped for all purchases that involved mold or unidentifed brown goo on ice, I was charged for everything, goo, mold, hair, broken appliances, sticky floor, and all. Look, mistakes happen, though the aforementioned risks to our health really should not, ever. Yes, mistakes happen, but there was no attempt by staff or management to make them right. One kind staff brought up a replacement sandwich that was *not* moldy, but she failed to bring the included condiments, and no knife to spread said condiments. And when I reached out to Marriott Bonvoy, I was offered a refund for the so-called "dining" experiences, but was weirdly gaslighted about the problems in the grody, ill-maintained room. I did read the recent review about bedbugs with skepticism -- this is a common revenge and/or scam tactic, but, given our experience I'm reconsidering. It's too bad. The artistic concept is pleasing, fun, and lively, and the front of house staff are warm, accountable, and humane. EMC2, time to up your guest experience game, and your attention to health and safety. I won't be returning for more mold, unidentifiable brown slime, hair, broken room accoutrements, and denial. read more

Don't stay here. Pretty sure they have bed bugs. Woke up with bites all over my body. Had to clean/ disinfect my whole house because I'm worried I brought them home read more

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An autograph collection hotel from Marriott inspired by Albert Einstein. The hotel has kinda art deco/industrial vibe. Various quotes and pictures n the hotel from Einstein. Great location, very busy place, near the Navy Pier. Valet only parking and that is probably my only issue, that was a challenge to knowhow to park and get in. But super friendly staff, from the front desk to Sal the Valet. Good breakfast from Alberts. No concierge lounge. One fun thing is the room service robots "Leo" and "Cleo". we ordered extra towels and 3 min later a message popped up on the TV that our items were at the door. We opened the door to find Leo with our towels and toothbrush. very fun and efficient. I would come back for sure read more

Hotel EMC2, Autograph Collection - Hotels Near Me - Chicago, Illinois

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This hotel is in a great location, just a couple minutes from the "magnificent mile." The two robots were extremely and fun if you need something delivered to your room. The main problem I had was the bathroom. First the shower is in the middle of the room, completely glass, only separated from the bed area by a curtain. This would be fine in a king bedroom, but is a little weird in a queen bedroom you are presumably sharing with someone other than your spouse. The sliding door to the toilet was also extremely heavy and impossible to fully shut or lock. One of the outlets in the bathroom also did not work well. That all sounds very negative but given the luxurious feel of the hotel and room, I would still recommend this hotel. read more

Hotel EMC2, Autograph Collection - Shower - Hotels Near Me - Chicago, Illinois

I absolutely love this hotel! After my Switzerland trip was ruined/cancelled due to weather/flight delays, I still wanted to go somewhere for my bday. I looked up last minute flights, saw this hotel, and the Autograph is why I went to Chicago just to stay here and see if it was as beautiful in real life. It is! I love art, always have. I even had an apprenticeship with a local artist as a child drawing and creating art, so I liked this idea of an Art driven place to stay. The customer service was great. The team is really nice. The valet guys, especially the older gentleman, he was my favorite. When booking, Aja, took the time to give me recommendations, she was awesome, didn't get a chance to meet her, and another employee, can't remember her name, she set up my bday welcome wine and Bundt cake. I appreciated that, she was really cool. This hotel is small, no amenities such as spa, gym, pool, etc. but they make up for it in design and beauty, and they do have a beautiful restaurant. I felt happy walking in here and being in my room. I didn't want to leave the room as it was aesthetically pleasing. I will always stay here whenever I'm in Chicago! I don't care about the Waldorf and the Aloft across the street, this hotel is amazing. The design and creativity is just too good. The only negative I have is the bed and pillows. For whatever reason, the bed was hard and uncomfortable and the pillows felt soft but were flat as pancakes when used which is rare for hotels. The times I did try to sleep or relax in bed watching their TV, I could not. Also note, they do not have a parking lot or deck for guests. If you rent a car as I did, you will have to pay daily over $60 for valet. With that, if you enjoy art and having aesthetically pleasing images to look at I highly recommend you stay here. Especially if you're a person who doesn't need amenities and you're going to be in and out of the hotel anyway, this is a great choice. Loved it. Made me so happy watching the art change on my floor. They have robots that bring item requests to your room which I thought was super cool and modern. I enjoy little touches/details like that. Beautiful hotel. And...it's a Marriott chain, get your points! Great stay. read more

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Great boutique hotel, friendly staff, took care of everything we needed. The hotel robots were very cool. No complaints whatsoever, everything worked great. Hotel is in a great location as well. Beds are large, queen size if you get two. Bathroom amenities are much nicer than the Marriott standard. I particularly really enjoyed the art and design, it even carried onto the hotel' restaurant. While all the hotel staff were amazing, I would like to shoutout Gwen, she was extremely sweet! read more

Impressive modern hotel. Friendly staff. Robot housekeeping butler that brings extra towels/room amenities to you when requested. Comfortable and clean rooms. Unique glass shower in the middle of the room. It does have a curtain you can wrap around for privacy if wanted. read more

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The hotel is about 18 miles (which in Chicago is about an hour away from Ohara airport). Plan accordingly. We requested early check in, we had 3 rooms. Upon arrival, none of the rooms were ready. One was empty so they said we might luck out. When I asked them, maybe when it would be ready, they said 3pm at the latest, but that was normal check in time. They were able to store bags at no charge. DO NOT BOOK THIS WITH A THIRD PARTY. We had this issue and there was no card on file, so we had to use another one. We later returned to the desk, to fix the credit card situation. And even at that time, they claimed they hadnt' charged me and I had to show them proof of my statement. So in that sense, this hotel isn't the most organized when it comes to billing. They do have a lobby bar, which is very cute and beautiful decor. There is free bottled water at the front desk. They also have the robots which will bring you your requests, super cute. The hotels are provided with 1 robe, safe, minifridge, hair dryer. Overall, a very nice hotel, great area. read more

When I'm in Chicago going forward, I'm looking to stay here. Rooms are nice. Convenient to Magnificent Mile and Lakeshore Drive. Robot Butler service, literally. Robots (forget their name) will take the elevator and bring you things you order downstairs. I didn't eat at the restaurant connected to hotel, but that's an option if you choose. Many food places in walking distance. Parking is a hassle, but it's Chicago. Valet for $65 or drive a couple blocks for street parking, buy more likely drive a block or two for garage parking. read more

Great location for walking around downtown! Lots of places to check out food wise and the L train isn't far away either. Modern hotel with cool science facts spread throughout. I geeked out, it was fabulous! And the restaurant, which I wasn't able to try due to it being packed, smelled amazing! Next time I'm going prepared with a reservation. read more

We really loved the hotel, it was very clean and beautiful inside. Carrie at the front did an amazing job welcoming us and attending us to any of our needs. Definitely coming back read more

Rooms are OK, and the front desk staff was friendly, but there are some drawbacks that would keep us from returning: Valet parking costs are around $50, which is pretty expensive for the area. Valet staff were surly and unhelpful. So avoid parking your car here if you can. The hotel does not have its own bar, just a restaurant with a small bar. The restaurant and bar close at 10 on Fridays and Saturdays, which is too early. With so many other options in the area, its hard to recommend EMC2 in particular. read more

EMC2 is a delightful, swanky, chic boutique hotel located in Streeterville and in walking distance to the different sites but far enough away from the super touristy places so you have some space to yourself. The rooms are elegant, clean, nicely upgraded and have cool features like the shower box in the middle of the room. Note that you can close the curtain completely around it for privacy. The robots Leo and Cleo will bring up what you need via Alexa in the room. We needed facial tissue and shampoo and Leo delivered it promptly. My only critique is that the room lacked hooks or a closet to hang clothes and the drawers were almost too narrow to store much, so we used the chair for our coats and suitcases to drape our dress clothes. I'd like to see at least 2 hooks in the room, since it is the Windy City and most everyone is going to be wearing a jacket when they arrive. No other issues though and the staff made sure we felt welcomed and taken care of. read more

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Decided to splurge and spend my last night in Chicago at the EMC2 Hotel and it turned out to be a great choice! It's in a great location 1.5 blocks off the Magnificent Mile and the hotel interior is beautifully designed (especially the restaurant portion). The hotel staff was very accommodating - I had requested a one queen room with a rollaway bed but since they didn't have any rollaway beds, they upgraded me to a two queen bed. Excellent. The elevators are cool and you enter what floor you need to go on outside and it will direct you to the quickest option to get there out of the 3 elevators. The star of the show though are the two robots Cleo and Leo who will bring you extra towels, waters or any other room service items right to your room (and you can order using the in-room Alexa as well). So cool! The only thing I'll note is that if you do self-park your car, there are no in and out privileges during your stay. But you're in the heart of Chicago so it's easy to walk and take the L/bus everywhere anyways. Also the showers are right in the middle of the room with just a privacy curtain separating you and a free show for your travel partner. read more

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I had a very disappointing stay at this hotel. The elevators were not working, and I had to walk down 18 floors, which caused me to lose hours from my planned city tour. On top of that, the heater in the room was broken, making it very uncomfortable, especially in cold weather. To make matters worse, the shower had no hot water, and I was forced to take an ice-cold shower. Overall, the experience was far below expectations, and I wouldn't recommend staying here. Been waiting for a manager to call me back since Thursday. Everyone was very disappointed with the elevator situation and their answer was sorry waiting for a technician to bring the part which will arrive on Monday. read more

This is a beautiful hotel. The staff was amazing welcoming and very nice. They just need to get a lock key card system for the elevators. Anyone can go up to your room. read more

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I literally lived down the street and had never eaten here before... why I really don't know. Aida waited on us and told us about the wine and pizza special!! OMG this pizza is amazing.... Service top notch, drinks top notch and food to die for!! Heck yeah I'll be back and I'm coming back with friends!!!! read more