Most of the hotels that I stayed in Europe were half the size of this so when I came to Best…read moreWestern it felt nice to have a big room. As a person always on the move it didn't really bother me that the place looked a little bit old. I was super excited when they said they had wi-fi!!! The wi-fi is free you just need to get a little print recipe with the code and you are all set!! All I needed was a nice hot shower and a bed to sleep on for a few hours and that is what I got. They also give you a complimentary breakfast which is nice but it also seems like most hotels do give you this. Not the best hotel but I think it did well with what I needed it for !

Dirty, outdated, and rude staff. Avoid this place - it feels like it hasn't been updated (or…read morecleaned!) since the 1970s. Well, maybe it's been cleaned a bit, but the carpets and sinks are flithy (see my photos) The commons areas are decent and it's nice that it has a pool, but it feels like a hotel that needs A LOT of work to bring it up to modern standards. The location is a bit strange too - it sits across from a train station in the middle of what appears to be a deserted business park -- very industrial feeling and not very friendly (though the pizza place/diner across the street is actually reasonably good). Also, the staff refuses to turn on the A/C, even when there are signs in the room asking you to call down to the front desk if you want it on - absurd!

My son has a basketball tournament this weekend in Speyer, so we tried to find a hotel near the…read moregym. My wife found this hotel online through Expedia. From the pictures it looked great. The lobby is modern and as I look around I get a modern chic feel. I'm excited they have a restaurant and a sky bar on the 18th floor. We take the elevator up to the 8th floor and once I step out the hallways looked a little shabby but a good shabby. Open the door and the room looks dirty. My son says how many stars is this hotel rated mom? I answered that question later when I looked , 2 stars son as I shake my head. The tables had water stains on them, furniture was clearly old and just out dated. The bathroom was covered in a ugly wall paper and the tub was dirty with rust stains. The glasses in the bathroom were dirty, toilet and sink. We didn't shower that's how nasty it was. The sheets appeared to be clean and towels thank god. Overall I would never stay here or refer someone here. If I would of booked this hotel I would of checked yelp. My wife booked it and Expedia made this hotel look amazing. Do not stay here we paid 82 euro total and it's definitely not worth any amount of money. They need to remodel the rooms. The rooms were so dirty it made me not want to eat in the restaurant. If the house keepers don't have to clean the restaurant why would I think the kitchen staff has to clean.

Can you give less than one star? I wish. This place is just NOT safe. EF tours may send your kid…read morehere- not good. First, it's 17 floors, and they'll spread the kids out. Try doing bed checks with an elevator that takes 5 minutes to get to you. The rooms are disgusting- I'd call it skid row "chic". We saw people going in, when the kids were going in, that looked like transients. It's a nasty area. The rooms are falling apart. The chain on the way to the balcony (large cracks out there) was busted- like someone had kicked it in from the outside. The place was clean- thank goodness for small favors- but the outlet in my room had been pulled out- just a socket with no way to plug anything in. It looks like it used to be "modern"- from the wallpaper I'd guess that was the 70's. The food is gross- at least what we were served was awful. I could not eat it. Deep fried cutlet so tough I could not cut it with a knife. I gave up and just had some potato wedges for dinner. Yes- dinner was a deep fried cutlet and potato wedges- no fruit, no veg (but there was cake). Drinks? Bottle water, dirty glasses, tepid water for tea, and coffee. I guess EF gets a deal on this place- but I'm writing to complain, because this is not up to even their rather minimalist standards, and I don't think it's safe to put kids here. And those wake up calls for our 5 am bus that we were supposed to get? Never happened. Even though the guy at the desk decided to tell me I did get one- even though no one did, and many of us were awake, so we would have noticed....

Great breakfast. Nice rooms. Gym was well equipped. Location is close to train station. 15…read moreminutes walk. Lots of restaurants around. Just be aware, stores are mostly closed on Sundays.

I spent the afternoon in the Rooftop Bar and Restaurant…read more Pros: Views Cocktails Excellent Coffee Cons: The bar seats are only on one side of the bar, not facing the view. This makes absolutely no sense. The food is just ok. The chicken skewers I had were overcooked with terrible kimchi. My salad was good, but it's a salad. The wifi was broken for the entire 5 hours I was there. It's a hotel with many guests who need wifi and the internet was totally down. When I was finished my dishes sat there for a half hour before someone bussed them. I would come her again for the great outdoor views and social setting on great weather days, but I'd come even more often if they had more workers so the service was more attentive and the food was a bit better. Also, move the bart seats to the other side!

The hotel was fantastic. I truly enjoyed my stay. I was pleasantly surprised to walk out of main…read morerail station to find the hotel. It's a 2-3 minute walk to the front door. It's also the same distance to the city trams. The building incorporates the facade of an old historic post offfice and is beautiful. The staff was beyond helpful and courteous. My room was clean, quiet and comfortable. There was much thought put into the design and furnishing of rhe rooms. The bar and restaurant was excellent snd food delicious. The morning breakfast was delicious and offered a wide variety of options. I enjoyed my stay so much, I re-booked it for an upcoming winter trip. 5 star all around.

This hotel is very well done. Nice updated modern lobby and rooms. All of the staff is super…read morefriendly and helpful. I would definitely recommend it to anyone staying in Mannheim or even staying in Heidelberg. It's just a short train ride to Heidelberg from the train station which is just a block away from the hotel.