Very cool hotel with a unique design and a great vibe. Rooms were comfortable and the breakfast and…read morebar were both excellent. The only issue was that it could be pretty loud at night. If you are a light sleeper, that is something to be aware of.

After having dinner at Acanto, some of us decided to get a drink, so we walked down the street to…read morethis hotel bar. I'd never heard of 25hours Hotel, so it was cool to check out something new. When we walked in, I thought we were at a youth hostel or something. There were tons of young people playing ping pong! Totally reminded me of my college days back in Los Angeles, when students played ping pong in the rec room. Turns out there was some ping pong tournament, so I guess this wasn't what the bar typically looked like. But it still made for a fun and interesting atmosphere. The decor is kind of retro, but with a modern flair. The furniture seemed to be a bit mismatched at first, with different pieces and colors strewn about, but upon closer inspection, you could tell that some interior decorator had carefully chosen everything to match exactly. Every single color in the multicolored rug was exactly replicated in the sofa pillows, chairs, tables, etc. I ordered something new that I'd never seen before--Hofgarten Sauer rhabarberschorle (rhubarb spritzer)--which was a refreshing change to my usual Apfelshorle. A bit sweet and tangy, it was a refreshing fizzy drink to quench my thirst after dinner. The NENI menu card stated free Wi-Fi, but I found the signal too weak to do anything. The restroom upstairs had tons of mirrors for one of those really cool effects where you see the reflection go on for infinity. The DJ played good tunes all night, which made for a very nice atmosphere to chill out with some friends for a drink and conversation. My only remark would be that the crowd seemed rather young on a Friday night, but that could have been due to the ping pong tournament.

Avoid This Hotel in Warm Weather - It's a Sweatbox…read moreAbsolutely miserable if the weather is even slightly warm. The air conditioning is a joke--barely a breeze--and the rooms turn into ovens by mid-afternoon. We weren't the only ones sweating through the night; complaints were nonstop. It's clean, but that's the only thing going for it. If comfort matters at all, avoid this place during warm months.

Great stay! Excellent staff. Especially the front desk team, and the evening/night bartender at…read moreNovotel next door. I believe they are both owned by the Ibis international chain...trendy, cute, budget friendly, and central location.

Very nice hotel. Close to the airport and train station. Good breakfast. Bar is great as well...read more

Stayed here after missing a connecting flight. It's a two stop, five minute tram ride on the 10 or…read more12 to Glatt. The service was friendly and accommodated a dinner option for my daughter who has food allergies so that's an A in my book. There are Nespresso machines in the rooms which was nice, a handful of international news channels and a nice shower. There is a bar downstairs that looked good and a gym but I didn't use either. For the convenience to the airport and the warm service it's good. The one thing that is slightly annoying is that reception takes a long time to pick up the phone when dialed. Oh and back to the food - their wheat bread which is baked on premise is amazing!! Slather on some herb butter and enjoy - felt like I was eating bread at Blue Hill.

A nice older hotel with helpful staff. But for us older folks, it was difficult. The elevator holds…read moretwo people with no luggage. It is tiny. The room is good sized but the bed is very low which is hard then for old folks to get out of. The bed itself is a bit uncomfortable. The heating is with pipes. The bathtub is really deep so climbing in to take a shower is difficult. The breakfast buffet is average. Younger people would find the hotel charming. It is steps away from the train station and the main shopping street.

Once again location, location, location…read more -- 10m to the Bahnhofstrasse main shopping street (how much of the next 2km of high end shopping you do is on you). -- 25m to a central tram stop. -- 100m to Zurich HB (central train station) -- 100m to the three separate buildings of Globus. -- 300m to the national art museum. -- 500m to historic Old Town, more museums, and amazing restaurants. A historic European hotel exuding history with rooms decorated with contemporary Swiss charm. Translated, creaky wooden floors under carpet in varied level hallways but the rooms, contemporary. Good sized rooms. Well appointed junior suites. Very clean. --Linens and robes - oversized and plush --Shampoo, body wash, lotions - Chopard* --Bed and bedding - extremely comfortable. --Power - Easily accessible. Other amenities include: -- Free WiFi -- Welcome fruits, prosecco. -- Free Nespresso (various pods included) -- Euro to CHF currency exchange (horrible rate) --Breakfast buffet (include at the time of booking or 28CHF onsite) -- Hummer Austernbar (historic lobster and oyster bar) onsite Very friendly front desk staff. German, Italian, French, and English speaking. An incredible value at 180CHF/nt for the double and 380CHF/nt for the suite. Tip: Book direct for the best rates if your credit card has no international transaction fees else check major booking sites if booking in USD. Old world charm with contemporary rooms with an outstanding location. Perfect. *Note: shampoo, body wash and lotions are strongly scented in Switzerland, a country where women wear perfume and men, cologne. Personal hygiene is important. AKA it is not culturally accepted to stink.

Conveniently located right by the airport, this hotel was chosen due to early flight in AM…read more Positive is the room was ready around 1/2 pm upon check in. Front desk was nice. Downfall is the room we got. Room 327 ! If you ever get this room ASK for a different one. It's right across the hall from the room service close/facility. Kept us up till almost midnight loud talking, banging , shuffling things. I get it they are working but I was trying to rest. Also got a knock on the door while I was sleeping giving us a bottle or body was that we did not request it was the wrong room.

I was looking forward to this stay just because I recently reached Gold Status with Hilton and I…read morewas curious to see how far my perks would go internationally, because I've heard relatively good things. This hotel is also close to the airport, relatively close to the city center, and was very much near my venue of interest (Zurich OpenAir music festival). A few days before, I got an email saying I would be getting a room upgrade, which I was definitely looking forward to. I originally booked a twin room and was ultimately upgraded to a queen deluxe. The room itself looked like a pretty standard room in any decent US Hilton hotel. The bathroom was relatively tiny (to US standards) but having lived in Europe before, I was not surprised! Despite the old nature of the building and rooms, by room was very clean and tidy. The carpet was definitely old so I used socks to walk around in. With Gold Status, I was able to have complimentary breakfast, which was a buffet open until about 10:30am. I made the mistake of going late the first morning I was there and the attending staff got super anxious. It was a bit weird, but I let it slide. I also had dinner at the same restaurant on one night and my bill ran me 40 CHF...not ideal, but that's what you need to expect when it comes to dining in Switzerland! The staff are hit-or-miss when it comes to courteous and friendly service. Some employees were nice and helpful, while others had a straight up attitude. When it comes to convenience, this location is perfect if you need to be near the airport. It's also not very far from the city center. My two night stay got me 10k Hilton Honors points, so I can't complain about that!

My son and I stayed here for two nights. Great location, near the train station (about 5-8 minute…read morewalk) and right in Old Town. Air conditioning in Switzerland in general is pretty weak so don't expect cold air in the summer... maybe just a tad cooler. Our Standard Twin Room on the second floor was nice size. There was a sofabed in the room as well so my son got that, and then we pushed the two twins together to make a king for me. ;) Breakfast was okay... it wasn't as abundant as some other places but it had the basics.

I stayed at this hotel for one night on the 4th floor. The air conditioning in the room is a joke…read more When it is running it doesn't really cool the room and boy is it loud. It is so loud that I could not hear my iPhone alarm at maximum volume. This place may be nice in the winter but in the summer - stay away!!! At the end of the day I decided to sleep with an open window. Now the noise comes from the street. One of the worst hotel stays of my life - at "only" 260+ CHF.

Decent hotel to consider when in Zurich…read more This hotel is used by Viking and other business tours/ airlines so expect crowds at times. We stayed two nights with Viking and one on our own. The hotel is walking distance to train #4 which is a short ride to old town and also walking distance to a Coop for shopping. If you are an elite Marriott or on a group with breakfast they have a pretty good breakfast and the lounge is decent for those that have that access

Had a very relaxing stay at this property. My room was very quiet, and the mattress was very…read morecomfortable. Really great for starting my adjustment from jetlag. The buffet breakfast should definitely be part of your stay experience. The fresh fruit and the juices were among the best. The dinner menu is really good too. The convenient access to the COOP grocery store is an added bonus. Oh yeah, taking goofy photos with the Anne-Sophie statue had me laughing non-stop. That was a definite once in a lifetime experience. The surrounding area is safe to go for a long stroll and in the residential neighborhood behind the hotel too.

Absolutely amazing stay at the Park Hyatt Zurich. As we were walking up (not even inside the hotel…read moreyet), staff came running out offering help with our bags! Checkin was amazing with Filipe who offered dinner recommendations and directions. Our room was fantastic. Very clean, spacious comfortable king bed. Room has high end toiletries, frig. Breakfast service just blew us away. Looking forward to our next stay here.

EDIT: to add insult to injury, we just checked out and the front staff had ZERO notes about Alex…read morecomping our food/drink the first night ‍. The lack of communication and follow through has been an absolute nightmare. Let me start off by saying: we are longtime, loyal Hyatt guests and typically do not stay with other brands unless a Hyatt is unavailable. With that being said, we are very familiar with Hyatt properties and their service standards. However, this was our very first stay at a "Park" Hyatt (and we had saved almost all of our points for), and given the brand's reputation for elevated service, dining, and accommodations, our expectations were understandably high. The week prior we had actually stayed at a Hyatt Regency (considered "lower" than a park Hyatt) in Amsterdam--which exceeded our expectations--making this experience even more disappointing by comparison. Upon arrival, we were greeted by a bellhop and offered water while waiting to check in. The lobby was particularly stunning as it had a huge, non-artificial Christmas tree in the middle of the room. Check-in took longer than usual, and we were asked to wait in the hotel restaurant. After some time, a staff member who appeared to be a manager encouraged us to order whatever we wanted, stating it would be complimentary (never a good sign as it usually means they are conditioning you for some bad news). Shortly after, we were informed that the suite we had booked using 120,000 points was deemed insufficient for our family of five and that we would need to pay an additional $900 per night to be moved into a larger room against our will. Since the front desk had already issued key cards to the original suite, I went up to take a peek. Based on my observation, it was more than enough space for our family, particularly given that our children are young and require minimal space. However, after spending over an hour waiting and hoping to salvage the remainder of our evening, we reluctantly agreed to the upgrade--an additional $2,700 total--despite having already redeemed a significant number of points for what we believed was a suitable accommodation. The following morning, we went downstairs for breakfast and then returned upstairs to prepare for the day. When we made it up to our room, housekeeping greeted us and asked that we not enter, stating they had just begun turndown service. I let them know that our plans for the day could not meet that request and we would only need about 20 minutes in the room to brush teeth etc. They stated their request...again. We found this extremely unusual and uncomfortable, as we have never before been told we could not access our own hotel room. We proceeded to move into our room. When we entered the space, we found it partially turned down, which was expected and not an issue at all. However, one of the beds was visibly soiled. This was both surprising and concerning. Regardless of room category, this is not something we would expect at any Hyatt property--particularly after paying an additional $900 per night for the forced upgrade. Overall, this stay was disappointing and fell short of the service, cleanliness, and value we associate with both Hyatt and the Park Hyatt brand specifically. I would encourage future guests to explore other properties for a better bang for their buck. Based on our experience, this location did not meet the standards we have consistently experienced at other Hyatt properties worldwide.