Loved this hotel! It is in a historic building with a brewery. The room was very nice and the bed…read moreextremely comfortable. The staff were very accommodating even providing us sandwiches when we had to get out early and miss breakfast! Big thank you to Saskia Strasser for all her help whenever we needed assistance! She was the best! Also it is right by the number 3 tram for easy access to Basel. They provide you with a pass for free fares too!

This art hotel is charming, with good sized rooms and great service. One item that stood out was…read moreour check-out experience. Normally, breakfast comes with the room. However, we had to leave for the airport 5:30am, so instead of just forfeiting breakfast, they offered (without us asking) to instead do a lunch bag for us and made the effort to have someone have it ready at 5:25am, before their front desk opened (like many European hotels, their lobby isn't 24 hours). Also, we chose a ham and cheese sandwich. However, they didn't give us a ham and cheese. What they gave us each was: a ham and cheese sandwich filling a large baguette, an extra cheese sandwich baguette, 2 apples each, 2 nectarines each and a bottle of water. So they threw in quite a bit more than they had to. Did I mention they also provided us with two all-day tram passes for each day as part of the room? Also, free WiFi that was actually quite good in reliability and speed (which is not always the case in European hotel wifi). So, overall, a good experience. It is however necessary to prepare tourists -- particularly Americans -- for a few items: 1. There aren't elevators in one of the two buildings that make up the hotel (it's a historic building), and the stairs are spiral and a bit off-kilter. They do have a bellhop who will transport it up, but after quite a while in Europe we had a lot of bags, and we felt a bit bad about it, particularly as we heard the rather in-shape guy wheezing his way up for two trips. If you stay and have luggage, ask specifically for the building with the elevators. 2. They have a heater in the room, but not air conditioning. As Switzerland is not tropical, this probably isn't usually a problem. Our visit coincided with a bit of a heat wave. However, we did learn it can get a bit toasty during the height of summer even in Basel, so if staying in July or August this might be a consideration. When asked, they did bring up a floor fan to help keep us cool, however. Overall, I recommend this hotel as it is also near the heart of the city, and convenient to most of the shopping and sights.

On our way to a Viking cruise out of Basel, we decided to go in a couple days early to adjust to…read morethe time change, and to wander around the city. We chose Hotel Spalentor primarily for its location. I did not include the breakfast buffet, because we planned to just walk around and find something. Well, the first morning we were a little more tired than expected, so we did in fact do the breakfast. It's basically in the attic of the hotel, but they've done it up very nice and quaint. The buffet was pretty basic, although it did include some very good cheese selections. Service was great, as was the coffee, made fresh cup by cup. Only complaint there is that the cups are very small....so I think we each ended up having 3 cups. The hotel itself was great. The location is perfect for walking around Basel, and we actually walked across the Rhine river one night for dinner, and it only took us about 20 minutes....and what a beautiful walk! Everything was clean, comfortable and the staff were great. Everyone spoke enough English, that we had no problem communicating. The only negative I could see, might be parking if you have a rental car. We didn't, so I wasn't an issue for us. But there didn't seem to be a lot of parking there....but then that also looked to be the case for the whole city. Great city to visit, and if we ever go back for a longer stay, we would definitely consider Hotel Spalentor again.

Our family stayed two days prior to a river cruise. The rates were good, and we got a 10%…read morediscount by booking directly with them. The staff was wonderful! The rooms are large, and they have a breakfast daily. We would stay there again without hesitation.

It's up on the hill but very nice very friendly staff great breakfast buffet included. The guest…read morecard lets you travel the public transportation trains and buses 150 kilometer radius great idea. Good wifi too. Clean and neat nice outdoor garden seating.

I really waffled between 3 and 4 starts. However, for the price, I expected better. The hotel is…read morevery nice looking and it's in a great location (walking distance to the convention center, with a light rail stop right outside). The lobby is nice, and the lobby bar/restaurant is good. The rooms are on the smaller side, which I understand is a European thing and isn't really what bothered me. What did bother me a bit was the lack of storage. There was a small 'closet' with about 5 hangers-not enough for me traveling for a week-long conference. There were no other drawers or shelves, so I had to live out of my suitcase for over a week. Additionally, I could never get the room cool enough. This might just be a European thing, either that they just don't have A/C like we do in the US or I am using their HVAC units incorrectly. However, given that we were there in August when it was 95 degrees every day, and the only bedcover they had was a heavy duvet, was a bad combination. This is actually not unique to the Hyperion, as I've noticed a lot of hotels have moved to just having a duvet-great when it's cold but really annoying when it's hot and you have no light top sheet. They did have a fancy system where you could hit a button to indicate "Do Not Disturb" or to have the room cleaned. However, it didn't always seem to work, and my colleague mentioned that despite asking to have her room cleaned on a couple of occasions, it was not cleaned. They have a really nice breakfast buffet, so I will give them that. They had standard American fare, but also more European offerings so you could choose (along with two fancy espresso machines). The staff was also super friendly throughout my stay. It wasn't a bad stay; however, for the price paid I would have maybe expected a little more (guess I was paying for the location).

We capped off our weeklong river cruise with a two day extension in Basel, Switzerland, staying at…read morethe Basel Hyperion hotel. A beautiful, very modern hotel, we were quite pleased with our brief stay. The room had a king bed,1.5 baths, desk, coffee maker, etc. Floor to ceiling windows looked out on a lively weekend faire, crowded with locals. Be aware there is no bathroom door and the shower has clear glass walls. Housekeeping was where the "modernity" broke down - you indicate inside the room for privacy or room cleaning. We indicated a room clean, but the outside Indicator never changed, so we often found no change to the room upon return. We were alerted by the Viking representative that better food is found - not in the lobby bar area - but in one of the other floors (get details in the hotel). The morning breakfast buffet upstairs was large and varied and everything was good. Dinner at the hotel's Gaumenfreund restaurant was outstanding every night - friendly service and wonderful food. In fact the questions for the lobby staff - who are English fluent and very helpful - were always answered with a smile and often going into great detail. We got maps and suggestions for what to see, complementary umbrellas for the rain, and free tram passes, which let us go everywhere. The trams are super modern and you simply hop on and hop off; just keep your ticket handy in case a spot check occurs. A very enjoyable stay.

I just recommend this hotel for the parking and Wi-Fi connection…read more The room is clean and you can enjoy the food in the restaurant.

The restaurant is really amazing. Kind service with excellent food in a mix between French and…read moreItalian styles. The menu of wines is broad enough and what we selected was remarkable.

One might want to mute the sound on the computer before opening the hotel link, or be faced with…read moresome hideous musak. That aside it is truly a non-cheesy experience staying at the Hotel D. HD calls itself a 'design hotel', and that would seem to be accurate. The lounge adjacent to check-in is all clean lines and tasteful yet cheerful colors. I enjoyed an espresso while leafing through a copy of Gala after a long afternoon of hoofing around town. (Did you know that Seal has moved on from Heidi and that Prince Albert of Monaco is being upstaged in the 'class' department by his nephew? It's all there in Gala!) I absolutely loved the standard-sized room we stayed in facing the back of the hotel (read: no street noise). The room was 'klein aber fein'. The bed was firm, the shower was like a water fall pouring from the ceiling, and all was tastefully decorated. The hubs felt like he was wasting water using the shower, and took the shortest showers possible out of guilt. The TV had, as one could imagine, German, Swiss, French, and Italian channels. The BBC was also available, and I think we were able to catch a re-run of Graham Norton. The gym, tidy yet small, has one stationary bike, one stair machine, and one treadmill. I went early enough in the morning to do a little sweating, so I didn't not have any competition for the machine I wanted to use. We skipped breakfast (not included), and braved the streets for our fare. I'll share a pretty rockin' brunch spot we found out toward the German border in a soon-to-be-written post. On both check-in and check-out we dealt with the same young woman who was friendly yet professional. I forgot to mention that Hotel D is located approx. one street over from the Rhein, and, on a sunny day, that's right where one wants to be!

This is one of the nicest small hotel in Basel. Yes, if you want to have a grand hotel with grand…read moreentrance and grand pool etc to impress your in-laws, this hotel is not for you. But, for business traveller or family, this hotel is very nice. Service is great. They always smile. The room is not big but elegant and modern. The shower .... ahhh the best.

Impressive!! I was…read morevery surprised after staying at this hotel. Very nice clean and comfortable rooms, Amazing bar and breakfast, but most of all the staff and front desk service was over the top impressive. They provided me with information on how to navigate the city to see the Christmas market and even printed me a bus pass. Extremely friendly and helpful. I highly recommend this hotel!

Great hotel, gives free bus and tram pass and the bus is a few steps from hotel entrance…read more Everything is close by with the public transportation. Decent breakfast spread in the morning if you include it in your room price but $25 if you don't. Not sure the $25 was worth it. There are many cafes around that we enjoyed. The rooms are clean with shower and bathtub. The staff is friendly and helpful. The casino is attached to hotel which can be fun. Overall a great stay.

I only chose this hotel because it is Accor hotel chain. Room is similar to other Ibis. Very…read moresimple. The walls are very thin so if anyone opens/closes door or walk in the hallway, you can hear it. Not good for someone sleeping light or sensitive to the noise. Heater works well but wifi is non-existence. Bring your own conditioner and lotion. Breakfast has agains similar spread as other Ibis. Plenty of things to eat but if you don't need lots of food, just walk a few min to the corner bakery where you can get freshly baked Croissant and drinks and also there is Carrfeur city store next to the bakery. Free street parking. Not recommend snack available 24 hours as these are microwaved frozen food. i tried Quiche and lasagna and both had frozen middle...