Kudos to your night worker Christopher, very polite gentleman. We were late arriving to the city…read moreand our hotel check in was a mishap so we were going from one hotel to another trying to find a place for the night. Most places won't even talk to us or let us in. I have 2 kids with me who were dying to use the restroom. We ended up at your hotel, Christopher was cleaning up the place, explained to us that there's currently 20k people in Lourdes who are leaving that morning, reason why all rooms are booked up. He allowed us to use the restrooms and was very nice about it. He offered for us to check in later that day since he will have more rooms available. Gave us helpful tips. Great worker you have there! Thank you and I will make sure I stay there on my next trip. Will recommend you as well.
