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8 years ago
Room was cold and dirty, bathroom smelled like a port-a-potty the entire stay, and the shower was either freezing cold or scalding hot. Worst hotel I've ever stayed in in Mexico. read more
Insurgencia 9
Zona Centro
36000 Guanajuato
Mexico
47 373 25913
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http://www.hotelmurilloplaza.com
Does Hotel Murillo Plaza have free WiFi?
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Spanish
1 Review
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Casa del Rector
(17 reviews)
$$$
I just go in for the bakery because I have a place to stay in town. Their guava pan is heaven…read moreitself. I try to get one almost every day when I'm in Guanajuato. The only problem is they sell out of them, so you sometimes have to go early if one of the hotel guests has caught on to the delicious guava pan!!
My husband brought me here for my 20th Anniversary and it was AMAZING!!!!!…read moreI absolutely loved being here and I definitely want to come back. The staff were so extremely helpful and friendly. Whatever we asked they right away were so happy to help. Really this town is just full of friendly people, but it's greatly appreciated when you're staying in a new place where you barely speak the language. And the bar right next to the pool was really one of the best in town. We and some friends have tried a few others in town and there's some decent ones, and maybe like two others I'd recommend, but this one is top notch people. Oh and the view..... the view!!! Stunning. Come here. Stay here. This town.......this hotel.........you won't regret it. Hey.......have I mentioned the VIEW!? Because, guys! THE VIEW!!!!!!!!!!!!!
Hotel 1850
(16 reviews)
My driver was growing frustrated, not just by the language barrier between he and I but rather, for…read morehis inability to find Hotel 1850. We'd circled the town multiple times before a policeman advised him that the hotel is on a street where cars aren't allowed. Hotel 1850 is located right on the Jardin de la Union, the most central gathering place in all of Guanajuato. Yes, you can't get there by car but hotel staff is happy to meet you one short block away to guide you and your luggage directly there. And from there? Well, this is the perfect location for everything you may wish to do in Guanajuato City. I spent 3 nights here, at a cost of about $227US per night and that included daily breakfast for 2 at the restaurant beside the hotel. My room was nicely decorated, immaculate, featured a safe, mini-bar, ample hot water, and good water pressure. A rooftop bar plays loud music so I was pleased to be on a low floor but there's also a lot of music in the Jardin out front. Happily, closing tight the windows in the room drowned out all outside sound. The hotel itself is quite nice and safe, with a doorman and workers always right up front. Staff were warm and hospitable and versed in English. I didn't ask much of anything but they made it clear they could make arrangements for wherever I might wish to go or anything I might wish to see. On site spa services and a gym add to the offerings. I chose Hotel 1850 after doing a lot of research and was pleased to learn that I'd chosen well.
Wonderful warm, friendly welcome by Omar and Paulina (concierge). The location is unbeatable--the…read morecentral garden is right outside, so one needn't go anywhere when the night life begins about 7:30. The hotel, formerly a luxury residence (our understanding) is beautifully appointed. However, while we enjoyed a complimentary glass of wine upon check-in, that was a one-time only gesture. Additionally, when we asked for an extra coffee pod (and powder creamer) for our in-room coffee maker, we were advised that the cost would be 35 MX pesos ($1.88 US). For a hotel that charges upwards of $300/night, that leaves a bad taste in my mouth. That's pretty cheesy. Most of all, I would suggest some TOWEL RACKS and CLOTHING HOOKS. There is nowhere to hang either. Our room, very pretty, lacked bathroom privacy--one would step totally naked out of the shower into the main room (here, a few hooks for the hotel bathrobe would be helpful). I HIGHLY suggest a shower bar so that one might adjust the shower head, as well as the larger receptacles for shampoo, conditioner and shower gel. I love the L'Occtaine brand, but it is sometimes impossible to squeeze lotions out. The service itself was GREAT!!!!
La Casona de Don Lucas
(9 reviews)
$$
Let's say you wanted to visit the historic city of Guanajuato, and learn more about Mexico's…read morerevolution and fight for independence. You wish you could stay in someone's historic home in the city's centro district. Look no further than La Casona de Don Lucas Hotel. This 18th century home was updated and converted to a small boutique hotel. It has the modern conveniences but is still a little rough around the edges to maintain its charm. Walk out onto the balcony see history in all directions. Out the front door you can walk to all the attractions and beauty you've come to see, and the traditions you've come to experience, and the foods you want to taste. Our room slept four with the main bed on the third floor, and two double beds in a loft with a small table. Just like 15th century, there are no elevators so pack light. The decor was basic but functional. All three beds were very comfortable. There was plenty of drawer and closets if you need it. There's a couple small sitting areas. Unlike the 15th century, the hotel offers decent internet. The room was mostly clean with the exception of the bathroom which our Room Attendant went above and beyond to try to remedy. Generally, we found the staff to be friendly. Service is on par for a three star hotel. You will normally get what you ask for, but not anticipated. For example, we had a room which slept four on two floors, and only one refillable water bottle and two glasses were provided. Breakfast was included with our room rate. It's limited but solid. Chilaquiles, eggs, chicken Milanese strips, frijoles, lentils, and a selection of sliced fruits, breads and pastries. All you need to get out the door. You are in the center of it all so your room won't be silent. That means the last thing you hear before nodding off are bells of Basílica Colegiata de Nuestra Señora de Guanajuato which chime on the quarter hour and bells that count the hours at the top of each hour. These are the first things you will likely hear when you first wake up along with the street coming back to life. There is no valet Parking and self parking is about a 12 minutes walk away through the centro streets and tunnels. On arrival, someone from the hotel rode over with us and walked us back. On check-out another gentleman was happy to bring the car. We would stay again. The location is excellent. It's historic and has character. The rooms are spacious, and we liked the staff. The hotel is also priced right.
Spent one night at this hotel and had a great experience. Staff was friendly and helpful! They have…read morebreakfast and it was very delicious. Glad to have found such a nice hotel for a very decent price! Rooms were very clean. Will definitely be staying here again!
El Mesón de los Poetas
(22 reviews)
### Positi This was our first visit to Guanajuato, and I'm…read morehappy to say that this hotel was great for the price we paid. From the moment we made a phone call to inquire about directions, the staff was incredibly helpful. They guided us on how to find parking for our car, and we opted to use the valet service for about $15, which was very convenient. Upon arrival, the receptionist was friendly and welcoming. The on-site restaurant was nice, offering great food, and the staff was amazing. Our room had a charming hacienda feel and was clean and comfortable. The hotel's location is fantastic, very close to the center of Guanajuato with access to nice restaurants and wonderful churches. Overall, we had an amazing experience and would highly recommend this hotel.
This hotel is central to most museums and convenient walk to the shopping areas. You can even grab…read morea cab easily downstairs. There's a cafe down the street and tons of good restaurants nearby and tour buses close by. The staff is friendly and will greet you as you pass by. It's welcoming. I wanted to stay longer, but work calls. Another thing worth mentioning is that it's beautiful inside. It's clear that the hotel utilized all high quality handmade and hand painted wood finishings and antique decorations. Inside you are surrounded by the selected paintings, the modern sculptures, soft armchairs and sofas, and the Tiffany lamps. The views on the terrace and the fifth floors are breathtaking. I posted some photos so you can see my room and the terrace view. There are spots to sit and relax on comfortable furniture. You can grab your food to go at some restaurants in GTO and have it inside the hotel. I saw extra blankets and towels on the bedrooms. If you need lotion, shampoo, soap, they have extra. There's a standing fan and television in each of the bedrooms. Also, I noticed windows and outlets in each room. There's gorgeous tile inside the rooms. Downsides: the walls may be thin for some people, but the quality of service outweighed the noise. In addition, I smelled smoke from courtyard from neighbors so I'm not sure if there are non-smoking rooms but this is something to consider when looking at hotels. Otherwise, I enjoyed my stay here and would definitely recommend it to others!
Hotel Indigo
(6 reviews)
I've stayed at several Indigo hotels around the world. I like their style, comfort, and clever…read moredecorating touches. The one in Guanajuato is no exception. Cecilia checked us in and couldn't have been nicer. The room was spacious enough, and the bathroom was well-appointed with a great shower. My only quibble was that it didn't have a mini-fridge (although there was a place for one). We asked about either changing rooms or having one brought up. It turned out that only four of the rooms had them installed, but they did provide one for us on the second day. The staff was lovely and Rafael was especially helpful in providing us with tips about getting around and what to see. We chose this hotel because it's not in the center, which can be very noisy at night, and because we knew it would have air conditioning. The only drawback to the location is that it's a 10-15 minute walk to the main part of town where all the action (and restaurants) are found. You do get a bit weary trekking back and forth. The only other issue was that my partner got food poisoning from the chicken sandwich he ordered for lunch in the bar. It was undercooked and laid him low for 24 hours. But the breakfasts we had there were great.
Excellent reception! We arrived and immediately were greeted by a kind person who unloaded our…read moreluggage and parked our car. Rafael was at the front desk and was genuinely pleased to meet us and attend your every need. I would absolutely stay here again!
Edelmira Hotel Boutique
Very pricey and it wasn't even all that. Hotel is very beautiful! It looks like a converted old…read morehouse, I think, and it is very beautifully decorated. However, they only give you one key and you need it for electricity, which means you cannot leave things charging when you leave the room or the ac on and it's super hot and takes a long time to cool off when you come back to the room. I had chilaquiles verdes for breakfast and they didn't come with eggs or any meat, too simple and not satisfying. The sink is too shallow and water splashes everywhere. Shower door wouldn't close and the bathroom floor got all wet when we took showers. They were very attentive and had complimentary snacks in room.
At first my wife and I wanted to stay here but when we "booked" our room online I never received…read moreconfirmation or any type of Email from them. So we ending up booking at 1850 hotel and it was the best choice we ever did. They took care of us right away. The day before I showed up to Guanajuato Edelmira sent me an email if I was ready for my reservation. All late! No thank you. Fix your online booking. A week after my stay in Guanajuato I received an email by Edelmira thanking me for my stay with them. I never stayed with Edelmira.
Villa Maria Cristina
(7 reviews)
Just arrived for two nights at the Villa Maria-Cristina and its beauty is only surpassed by the…read morewarm welcome we received after we were rescued when our rental car in Leon ran out of gas en route to Guanajuato. I've always wanted to visit this UNESCO heritage colonial city and after a uneventful but delayed flight, we were guided to this Villa before we join 7 more friends at the Ex Hacienda la Trinidad. We were treated to a spectacular dinner. Dinner at the Villa Maria Cristina of salmon on tortilla's, tuna on toast, Guacamole with cured beef, pork rind and tortilla chips, Venezuelan arapas with Chicken and avocado; Durado fish with smashed potatoes & asparagus; mahi mahi with mango salsa on Mexican cheese risotto w/edible flowers washed down with a perfect half salt half chili margarita on the rocks and my room for two nights. I wandered through this maze like home with more ups and down stairs than an Escher etching. Stunning from every angle.
In Guanajuato, I think this is probably the best place to stay if you need some (relative) peace…read moreand quiet after a day trekking around this busy city. It's an absolutely stunning property (once you get past the lackluster reception area) and it's up the hill, about a 20-25 min walk from the historic center of town. If you don't like to walk or you're averse to walking uphill (or taking taxis), this is not the place for you. It has a great, beautifully heated outdoor pool, as well as a geothermal pool and hot tub in the spa area (open to all guests). We loved using both. The on-site restaurant is good, but so expensive compared to all the other nice restaurants in town. Like, a glass of apple juice was $6 USD. (In comparison, we went down the street and had a huge, amazing omelette AND a latte for $6.) That said, there are some downsides. Our room was large, with a living room area and bedroom area, but it didn't feel warm and cozy (though the bed was comfortable). It wasn't a room in which we really wanted to hang out. The shower wasn't great, and the toilet leaked--which of course they came and fixed, but it was a bit of a pain. We tried to use the hot tub, and apparently, they don't leave it on and heated all day / evening, so when we arrived it was cold. We had to call someone to turn it on, and they said it would be hot "in a few hours." But would I stay there again? Probably! If the price was right. We got a good deal, so that made us happy. We also discovered that there are some fantastic restaurants at the top of the hill, a short walk from the hotel, so it turned out to be more convenient of a location than we thought.
Hotel Luna
(2 reviews)
The best Arenchilla. We also ordered the Guacamole and cocktails. Everything was wonderful but the…read moresteak stole the show. The staff was very friendly.
This hotel is right in the heart of plaza. Good accomadation. Rooms are clean. The Manager Luis is…read moreexcellent. Gave me references as to where the locals go and eat and places to go out in neighboring cities. Very safe area no worries of walking around late at night. We were out til past 2 am and lots of people still out enjoying themselves. I highly recommend this hotel. There hospitality and Luis the Manager is excellent. In fact I left my wedding ring in the room. Housekeeping found it turned it in. He called to let know he found it and would DHL it out too me. Ps. The luna bar next door which apparently is within the family is very vuzy. Good happy hour and lots of fun. Thank you Luis for a very enjoyable stay.
Hotel Chocolate
Book here if you want them to change your booking to another horrible hotel 2 days before you…read morearrive. The hotel we were changed to ( no refund ) was covered in roaches, disgusting, and far from the original location. DO NOT recommend
We had a lot of issues with this hotel and it's owner. First of all, they completely forgot to pick…read moreus up at the airport and we had to wait an hour for them to arrive. We were told they would waive the $50 fee due to the inconvenience but THEN REFUSED TO DO SO! Secondly, many items that were said to be provided in the description were not included. We brought this up with the owner who insisted we were wrong but there is no denying that their ad says things like a kitchen, coffee maker, etc are included when they are NOT. Furthermore, they say they offer a complementary breakfast but all you get is coffee toast and a tiny plate of fruit slices. There are no restaurants nearby so we were forced to buy breakfast from them when it is supposed to be included.
Hotel Castillo Santa Cecilia
(30 reviews)
Castillo Santa Cecilia is a beautiful castle rich in history. Constructed in 1686, it is…read moreunbelievable that we can enjoy it as a hotel now. Tourists often visit the castle to admire it's beauty. And while it is a great photo op, the real experience comes from a stay. While it isn't the best stay Guanajuato has to offer, it is the experience that counts. $50USD/night is a steal to feel first-hand what it's like to live here. The bed was stiff, some lamps didn't work, but the architecture, the style, the cleanliness and the hospitality of the front desk was well worth the stay. They had no problem changing our reservation at no charge, and accommodating when we needed towels, an iron, toilet paper, etc. I definitely recommend this stay for those who don't mind sacrificing a five star hotel to really immerse themselves in the history and beauty of Castillo Santa Cecilia.
The hotel is terrible even by Mexican standards. Charming castle like but no one has kept up repair…read morefor many many years. Nothing works in the rooms. / Air conditioner/ phone/ internet. Holes in walls. Go walk around but DONT STAY THERE
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I must say this hotel is a nice hotel to stay at when visiting Leon Guanajuato…read more Everyone was nice and courteous from the shuttle driver to housekeeping Very CLEAN and super Covid conscientious Before arriving into the country I contacted the hotel to request a ride from the airport to the hotel. After several emails back and forth, I was ensured a hotel employee would be waiting for me at the airport holding a sign with my name and driving a hotel issued vehicle (you don't want to get into a random car) Sure enough hotel driver was waiting on me at the airport. Driver was very professional and friendly. Gave me tons of tips to go eat/shop at Very accommodating hotel, beds are very comfortable, shower gets nice and hot, my room had a safe, microwave and a mini fridge. All of which came in handy. The best part was AC BLOWS COLD (love it) Hotel does have a laundry facility in which I did use because I hate taking dirty clothes home. That is another plus Unfortunately the gym and pool were closed due to Covid. So I did not get to experience those features. Also the Main bar was closed The restaurant inside the hotel named La Guardesa does serve drinks and provide room service until 10pm I did take advantage of the "business center" and I printed out my return flight pass. Also another perk this hotel offers ( no extra charge) Whenever we left the hotel the employees were always eager to get us a cab/taxi (no Uber or lyft in this city). This hotel is near a grocery store and a liquor store (both within walking distance/literally across the street). That is a major plus Nice place to stay at. Reasonable prices and very clean, customer service is great
The WORST hotel I have ever stayed in. No AC, room service hung up on me, key didn't work. I can't…read morewait to gtfo!!!!!!
Comfort, peaceful. We stayed one night and no problems. My niece found a packet of hot sauce on…read moreheadboard and coffee cup in room stained with white residue:/
Great lobby and a friendly front desk makes for a pleasant welcome. Rooms were nice and clean…read more Towels were plush and extra large. Pillows were decent but the bed is really hard. So if you like extra firm mattresses this is the place for you. Shower head and pressure needs a second glance but other than that an enjoyable stay. About 20 -25 min drive from airport and 10 min to downtown. Taxi costs about 50 pesos to central downtown.
The hotel itself is quite nice. But what really impressed me was the warm and courteous service,…read morefrom everyone. They took wonderful care of me, from the very moment I stepped in the door until the moment the my luggage and I left for our next destination. They made my stay in Guanajuato very enjoyable. Muchas gracias! By the way, don't let the hotel's relative distance from the city center deter you. The hotel is just a short cab ride away from the centro historico. The hotel has a very nice restaurant, and there are several other restaurants within walking distance.
I thoroughly enjoyed my stay at Hotel Monte Leon. One of my favorite things about the room is that…read morethere is a refrigerator and the A/C is really strong. Nothing makes me feel more like I'm home than a mini fridge and curling up under the covers in bed. There is a microwave also but I don't use microwaves. The desk area is perfect if you work remotely as I do. I would suggest bringing a power strip if you have many electronic items to charge. The hotel is clean and cute and the service is authentically friendly. The breakfast in the enclosed restaurant is a satisfying way to begin your journey exploring the walkable center of the city. Great location for those who love to walk as I do. This hotel doubles as an art gallery so take a stroll around!
This hotel is much nicer inside than the out. The employees are very nice as well. The pool can…read morelook cleaner though and the beds weren't that comfy but hey, that's Mexico for you! I spent the past week around Guanajuato and this is the only place where I got bit by mosquitos. I first discovered a mosquito on my thigh in the hotel room while I was siting at the vanity. Then I noticed another bite when I was relaxing at the bar. It's annoying and surprising to know that this was the only place during my stay in Guanajuato where I got attacked by mosquitos. The location is nice though, very close to the plaza where they sell tons of leather and also pretty close to the atrium. If I stay here again, it'll be for the location and service.
Checking in at 350 instead of 3pm. Did not get offered a simple drink of water for my wife and I…read more And when I asked for another bottle of water once we were in the room I was informed only one bottle allotted per room. But the desk would gladly sell me one
Loved loved loved this hotel!! Checking in was very easy…read moreand quick! (And I booked through Expedia two hours before arriving). The rooms were very clean and comfortable. Very comfortable! Showers were really clean and the AC worked perfectly. The room had a refrigerator. (-: Also, my reservation included the breakfast and it was delicious. One of the best breakfast meals I had during my trip was at the hotel! ** The hotel was super hard to find at first, for some reason. It sent us to two different locations when searching for the hotel before we got to the actual/correct location. It was stressful finding this place even with the name and the address! Be super aware and pay close attention to where you're going. The receptionist did mention that a lot of people do get lost on their way! She said it's TONS of people who always say they got sent to some crazy places. :( She mentioned that several places have the same address and zip code so beware and make sure you're by the Leon Stadium!! For future reservations//reference, I'd put the Leon stadium's (Estadio Leon) address and then find the Hampton Inn across the way. Plus we were traveling while it was dark out. Once we found it though, we realized how close it is to everything. **