The sofa cushions slide out every 5 minutes. A suite gets you the view of the back of the TV…read more Dinner in the Lilienthal dining room took forever. The coffee table in my room is wobbly. The door handle on the shower door is loose. They forgot to bring up the child seat and the slippers. One time they forgot about our room service order. The Internet is slow. Yes, all first world problems. But when a place costs this much, I expect first class service. And this place doesn't deliver. And what's with the towel cards that are a 50€ deposit?! But it's not far from Berlin and my kid likes the pool and I like the beach. So hey, go figure. And the breakfast buffet is pretty good, especially the omelets. And the people who work here are nice. But the coffee is terrible.