What an amazing hotel. It is located at niederthai and quite a gem. We walked up the stairs and the…read morehotel is about 25mnt walk from tge top of the stairs. Breakfast and dinner was included and they had great food.

Fantastic hotel for the price! Beautiful, clean hotel in a scenic location. Excellent customer…read moreservice! All staff were extremely polite and helpful. Very good food in the restaurant. The spa, pool and saunas were very clean and great. My only critiques were the wifi was slow and the TV in my room was rather old and had limited channels. Most people going here will probably not notice with all of the other things to do and see. I hope to go back again with my family and friends!

This review is for the restaurant only, not the hotel. We were told that getting a reservation in…read moreAustria would be very difficult on Christmas Eve and Christmas day, therefore, we booked a prix fixed meal ahead of time. We were seated immediately in a small room with well appointed features. Our reservation was for 1800 as we really did not want to be dining late (early train the next morning). Our server attended to us quickly and our first course came out. Then life came to a halt. The 3 other tables in the room began to fill - the next reservation 1830, the next at 1930 and lastly 2000. Somehow all the rest of the orders were coming out for all the meals about the same time. The last table to arrive at 2000 had a couple of small children so were anxious to be served quickly...... as were we. Needless to say, this 3 1/2 hour meal was not what we had bargained for. At 65E a person, the food was tasty and well presented. However, it was a huge miss with us and I would try to come up with something else.

Rooms: 5/10 Service: 7/10…read moreAtmosphere: 6/10 The Sailer Hotel looks like it was once a grand venue for the most exquisite of people. However, it has gotten lost in time. The Hotel now looks old and worn - it has arthritis. The rooms and decorations are remnants from another era and have suffered the abuse of generations of hotel guests. My room was a small double occupancy room with a private bathroom that looked like it was converted from a closet. The furnishings and carpets were all worn out and old, in questionable cleanliness. Light fixtures, door handles and the bathroom sink were in need of maintenance, if not replacement. Overall, the room was OK at best, certainly not what is to be expected of a 4-star hotel. The hotel staff was able to accommodate my requests but would not get the award for friendliness or going above & beyond. Included in my stay was a decent breakfast buffet, which was served in the hotel restaurant. I did not try the restaurant for lunch or dinner, but have heard their traditional Tyrolean cuisine is quite good. For the discounted price I got this room at, I will accept its condition, however I'm sure there are better options to stay at in Innsbruck.

We are a couple from Switzerlans in our 30ies. Looking for a good place to ski at reasonable prices…read morefor one week, we came across this lovely hotel. In short, the staff has managed to surpass our expectations and we might consider returning one day. The location of the hotel is superb, just two steps from the cable car to the glacier and from the slopes. Our room was one of the less expensive ones, but it was very comfortable. Good box spring bed, modern bath room, enough space for clothes, tv with a large number of channels, free strong wifi, balcony. We were given free fruits and water in the room and two glasses of champagne to make us feel at home. In addition to the half pension, guests were also offered a sweet or salty snack in the afternoon. The hotel has its own comfortable atmosphere even if not every piece of decoration was to our taste. There is a spa with two different types of sauna and steam bath, as well as two jacuzzis. Guests have their own lockers for skis. Most noteworthy in our view was the staff's excellent service and friendliness in every regard. Furthermore, the food came as a very pleasant surprise. The large breakfast buffet catered to all wishes imaginable at least of European tourists. The dinners consisted of 4 to 7 courses or were large variable buffets. The food was fresh and merged local traditions and standards of sophisticated cuisine and presentation. Veggie main courses were available and gluten-free meals on request. Guests were mainly couples or groups somewhat our seniors. There seemed to be many regulars. If there is anything critical to mention, it might be the following: There were special dining offers, such as a 'steak evening' available only to a very limited number of privileged guests who were seated in a room of their own that night. At breakfast already there was no chance to sign up anymore. We felt this was not right and a shame for the lovely atmosphere. As for the food, as tasty as it was, it was rather heavy with a lot of meat and butter and there were milk products in literally every single course. Also, the waiters' knowledge of the English language seemed to be rather limited (but menues in English were available). Furthermore, the flip side of the location near the slopes was the loud noise of the machines preparing them from 5 a.m. that kept me from sleeping in the mornings of heavy snow. Also, there was just a very small supermarket in the neighborhood. You had to have a car or take the bus to find a proper store. However, these were minor points. All in all we enjoyed our stay very much and we recommend this house and Tux/Zillertal as a place to ski.