The restaurant is attached to the hotel. Six of us came here with a pre ordered four course menu…read more The staff was very friendly and they spoke English. The meal was superb! The amuse bouche was bone marrow with mushrooms. The salad was colorful with an amazing mustard vinaigrette The beef was atop peas and pearl inions with the most amazing sauce. The chocolate dessert was simply the best !! Merci Beaucoup pour un repas incroyable!

First timer at this hotel…read more Yes, my room was small (like any other hotel in Europe for the most part) but the bed was VERY comfortable. The staff makes you feel welcome which is great. Breakfast is AMAZING. Standard eggs (boiled and scrambled), sausage and bacon plus: beans, meatballs, rice, vegetarian option, bread (croissant, chocolate croissant, baguette, and four other kinds), five types of cheeses, juices, fruit (Appel, grapes, pears, melon, kiwi, orange, pineapple, etc), multiple cereals + multiple garnishes, ham, prosciutto, salamis, sausage, baked ham, different types of jam, among other

Do not go to this hotel. So small and tight unless you get lucky get the big one. Bathroom so…read moretight. Food is not that great..! No wake up phone call, too bad you have to use your own alarm. Also no toothpaste or toothbrush to brush your teeth..! WTF..!

WOW, from the very moment we arrived at Hotel Schweizerhof Bern & Spa, the experience was nothing…read moreshort of exceptional. Even when we initially stopped by to drop off our bags, the attention to detail and level of care shown by the staff who assisted us immediately stood out. Every interaction felt thoughtful, professional, and genuinely welcoming. The check-in process was seamless, and the front desk lady was incredibly helpful and accommodating. Our room was absolutely spectacular!!! It was beautifully designed, elegant, and filled with high-end amenities. One evening, I wasn't feeling well :( and ended up staying in, and I truly appreciated how comfortable and luxurious the room was. Having such a stunning space, complete with a balcony overlooking the city, made all the difference and turned what could have been an unpleasant night into a restful and peaceful one. Also, one of the days, after a long stretch of exploring Bern, we decided to stay in and eat at the hotel lobby bar. We ordered their famous Wienerschnitzel, and it was outstanding (a must if you stay here). What made the experience even more special was our server, who took the time to share the history of the dish with us. You could tell how much pride the staff takes in both the food and the overall dining experience. The bartender was also wonderful and made an excellent Old Fashioned (Adam approved) everything felt intentional, polished, and done with care. We also ordered breakfast via room service one morning, and it arrived perfectly!! It was on time, beautifully presented, and absolutely delicious. Overall, Hotel Schweizerhof Bern & Spa is one of the most incredible hotels I have ever stayed in. It is easy to see why it is a five-star property (really) from the service to the accommodations to the dining, every detail is impeccable. This hotel has truly set the bar for us. We weren't aware they had other locations before this stay, but after experiencing the Bern property, we wouldn't consider staying anywhere else when visiting Switzerland again!!!

The staff was so nice. Rooms are big. Walking distance to the train station. Their food was great…read morewish we weren't expecting. Loved the views

Hotel Kreuz Bern really gets it right. The room was clean and modern in all the right ways,…read moreespecially the bathroom and bed, but still had that cozy European charm that makes a stay feel special. The location is incredible. You walk out and you're right in the middle of everything, close to all the sights but still quiet enough to actually relax. The staff were genuinely lovely. Friendly, helpful, and made the whole experience feel even more welcoming. Only reason it's not a full five stars is the price. It's definitely a bit steep for the size, but you're getting quality and unbeatable convenience. Would definitely stay again.

Our group of 7, stayed here, in early June. The checking process was quick. The front desk staff…read morewere very helpful. It is an older hotel, but well kept, clean, and a little quirky, which made it fun! On every floor there was some little nook that was special, a tea room, a play room, a rooftop terrace! We enjoyed a sunset looking over the city! Once you close the windows, the room is utterly quiet! The shower had perfect temperature and pressure. The breakfast was an amazing assortment of goods! I highly recommend this hotel!