Two day conference and one night stay at Meintzinger. H Hofmann and the rest of the Meintzinger…read morestaff took great care in the coordination and detail of our organizations planned visit to this wonderful establishment. Mr. Hofmann even remained late one evening to providing an educational wine tasting experience. Conference room: wifi, dry erase boards, large display screen and well lit room positively made our conference productive. The snacks, coffee and drinks were timely and good. Rooms: spacious, comfortable and clean for accommodated over 12 participants nicely. Highly recommend the conference room and even just coming to this winery to stay and explore the beautiful area.

There computer system had canceled our Hotels.com reservation without notifying us. When we…read morearrived with our confirmation number they said they had no idea why our reservation was canceled by their computer system and they had no rooms available. We were traveling through Germany with friends. Thankfully their reservations had not been canceled. We were able to sleep on one of their pull out couches instead of in our rental car. The hotel did not do anything to compensate us. They barely apologized for the inconvenience. We had been previous guests at this hotel. Since the remodel the customer service has dropped dramatically. There was also a very loud wedding party there that Saturday night. There was no sign that the hotel tried to control their unruly guests. Needless to say this was a very disappointing and stressful part of our vacation.