Looked for a good Swiss restaurant in St Moritz in mid-May, which is off season. Found Veltliner…read more Appeared to be a local favorite. Charming decor with great food and friendly English speaking server. Went back the next day, too. Highly recommended.

We had a wonderful evening. We ordered Wienerschnitzel and the green gnocci with gorgonzola creme…read moresauce. The meals fantastic. We followed up with green apple ice cream and the casada (looked like Neapolitan ice cream) for dessert. Meals were outstanding. Our waiter, Tomasso, was very pleasant and quiet patient with our language barrier. He is multilingual and was speaking French German and English to various patrons. He helped coach us through ordering and also recommended a delicious apple ice cream which was an absolute surprise. Highly recommended! Patient with Americans.

Stayed at Romantik Hotel Muottas Muragl (Switzerland) on Feb 14. Upon arrival, I was given a…read more4-minute ultimatum to board the funicular and told police would be called if I didn't comply. I was then instructed to leave. Room was refunded, but I incurred CHF 1,160.67 in additional costs due to the sudden expulsion. This isn't about cancellation policy. It's about proportional escalation and guest handling. Guests should note: access is exclusively via funicular with strict operating hours.

We were fortunate enough to book a 1 night stay here during our time in St. Moritz. It happened to…read morebe their last night open for the winter season. :) The views from their terrace are fabulous and breathtaking... you can't find this anywhere else. So glad we came and took the funicular ride up to this hill for the hotel stay. Their cafe restaurant is stocked with warm meals for those cold days and people are very friendly. While our room was small, it was cozy and warm.

This is a real find. We skiied down to Samedan expecting to find a thriving little town, but…read moreeverything seemed to be closed. We were welcomed into a small, quiet family-run restaurant serving wonderful home-made ravioli with a choice of fillings meat, spinach, vegetables and different sauces (we both chose mushroom). Generous portions and delicious. The staff gave us a tour of the premises before we left they have a separate lovely restaurant for the evening and a hidden steep wooden staircase the whole building dating back almost 400 years. Unexpected and a real pleasure. Samedan is a bit off the beaten track but there is a frequent bus service to and from St. Moritz.

Staff was nominally helpful and certainly tried to be helpful, but we had so many issues that we…read moreended up giving them only a two-star rating. Let us list the defects: 1. Room was consistently HOT at night, mostly due to warm sun on the west wall on our floor. Sadly, the only way to cool it off was to open the windows (no ceiling fan), which then meant we were effectively "sleeping on the sidewalk" with every drunk noisemaker, truck, and car sound coming right into the room. No or very poor quality sleep makes for cranky guests. 2. Among other issues, our bathroom door would not latch (stuck latch, and missing screw). Staff came to fix, but didn't actually have a fix . . . and it never got addressed despite a promise to return, and a nearly two week stay. Unexpectedly poor service for a supposedly 4-star hotel. 3. Bathroom exhaust fan was on some "automated" schedule, according to the same repair staff. Thus, it exhausts fumes from the bathroom whenever it feels like it. Really?!? 4. Our included breakfast was EXACTLY the same breakfast--for nearly two weeks. Not only does that get old really fast, for those with an environmentally sound, no animal, lifestyle, the massive number of meat, animal milk/cheese items, and VERY limited number of vegan items, suggest it's still 1970 at this hotel. Just jaw-dropping at how far behind the times some can be. (Amazingly, most F&B managers have no clue on this--see the UN FAO report from many years ago for details: cowspiracy.com/facts.) 5. No pool or hot tub was sort of a downer, but this is likely an older facility/building? In closing, while the staff was pleasant and tried to be helpful, this hotel is far, far behind the times. Recommend you look elsewhere if you expect 4-star standards and have any sort of concern about the environment. Sadly, this St. Moritz hotel just feels way, way behind the times.

Amazing service, food is incredible! Fresh, authentic, local ingredients. Highly suggested.read more

- very nice hotel - service personal very kind…read more - rooms are clean and beautiful - has 4 restaurants - very very child-friendly!! - own crèche

This elegant and peaceful hotel is more in the upper moderate price range in my opinion than $$$$,…read morebut the facilities, amenities and service are in the first class level. I believe most rooms have a knockout view with french doors to let in the clean fresh air and the sound of the rushing stream outside. And the patio has gorgeous panoramic views. The rooms are clean, quiet, and spacious, though it was a but tight between the desk and the bed. There were plenty of modern wood storage drawers and cabinets. A coffee and tea station and minibar with waters, sodas, and juice though we didn't use them. It did not appear there was a charge. The bartenders are friendly and they make inspired cocktails. I tried the Moscow mule and instead of ginger beer, he diced fresh ginger into it. Delicious! There's a beautiful breakfast buffet with a choice of more than half a dozen honeys. Wines and bubblies are well stocked. Only draft blonde and amber beers. A luxurious pool that I did not get to try, and lovely grounds surrounding the hotel. They catered to families too with a playground and kids program during high seasons. There was a small hike from the train station but i believe you coukd use their transport van. Great area fir skiers or hikers. Loved it.

We stayed at the Badrutt's Palace as part of my milestone birthday plans with my girlfriends…read more I'm sad to say, Badrutt's Palace turned out to be the biggest disappointment of the trip. We spent about 7,500 CHF for two connecting rooms for two nights in the basic category rooms. And these are the reasons why I am giving the Badrutt's one star: - When we arrived, at about 330pm we were told one of our rooms were not ready, because of a 'technical issue'. The official check in time was 3pm. They told us to expect the room to be ready by 530pm. Meanwhile, they offered us "complimentary tea at the Grand Hall". - The complimentary tea turned out to be a frame of small bites that was too little for the three of us, so we ordered one club sandwich and also some water. We were charged for the sandwich and water which turned out to be 75CHF. - At 530pm we went up to check into the room that was ready, as the connecting one still wasn't ready yet. It turned out that the 'technical issue' were guests who hadn't checked out. I saw the service staff cramming clothes and belongings into bags while they tried to clear out the room. - The rooms were really small. This I had heard and I thought it was acceptable considering the location of the hotel. What I did not expect was the general shabbiness of the place. Furnishings looked worn and tired. And the carpet wasn't clean. I do my nightly stretches on the carpet, and found myself cheek to cheek to some dirt / soil. I was hoping that it came from the last guest in their hurry to check out and not some vintage dirt from winter 2022. - For the next two days, we found the staff generally distracted and too busy to attend to us, whether it be a request for a kettle, a charger, soft boil eggs at breakfast, water to the table or an ice pack. Things either never materialized or you needed to remind them three times before they arrived. - On the last day of our stay, I encountered a small crash on the slopes and tore my ACL. After making it back to the hotel, I called the front office to inform them about the injury, and potential need for alternative arrangements for dinner. Their reply was, "There will be a cancellation policy of 200CHF per person if you decide to cancel dinner" - I wasn't prepared to pay 600CHF for no dinner and to mooch in a small room so I said I will go ahead with dinner, but could I please have a wheelchair to bring me to dinner. They said, of course we will bring it up immediately. We waited 1.5 hours for the wheelchair which never materialized. Finally I hobbled to the front desk to find out they had "lost the wheelchair". I was puzzled why we were not informed any earlier. I feel extremely cheated out of what I thought was going to be a luxury experience. We are not un-used to paying high prices for 5-star accommodations but for this price, this level of service and general standards of the property are unacceptable.

Stay here at this historic grand hotel if you can swing it. Everything screams excess and luxury…read more Centrally located with town center one side and the lake on the other. This grand hotel is synonymous with St. Moritz, highly recommend.