Checked in late and had a room with the mattress ON THE FLOOR - no bed! I asked for extra bedding (blanket and pillow), and you would have thought I asked the lady to have a child for me. The "Free Wifi" did not work beyond the door of my bedroom, and could not be corrected, so I incurred $100 in overage fees from my carrier. The hotel did not care, could not correct, and was not willing to refund. What they did offer was to help me find another hotel and provide the number to my tour company (in a condescending manner) since I wasn't satisfied with the resolution of the issues. As far as they were concerned, they were paid and it was my problem. I would not recommend this hotel to anyone under any circumstances. read more