It's the best service, food and environment in town. One of the managers is Ryan and he is as good as it gets. Excellent all the way !!

For the price, the quality and the service are severely lacking. We were hoping, because of the great location, that we had found a new go to place for dinner but sadly, we will have to continue looking. Let's see how long it lasts. read more

Great waitress -- Chelsea. Perfect day to eat outside. Food came so quickly and it was delicious.

I tried this place a few weeks ago for the first time with the hubby after seeing the menu. There were a lot of healthy options and also a lot of veggie options so we thought we'd give it a try. It is a pretty big menu so definitely something for everyone. We really liked the martini flights and the "inspiralized" menu choices (zucchini spirals in place of pasta). So we can still go out to eat and still feel like we are eating healthy. I think we have been back every week since the first time we tried it. Good food and a nice outdoor dining area. Minus one star for the hostesses. They are teenagers who won't greet you if their lives depended on it and just stare at you until you tell them how many are in your party, not that they ask. read more

The service was horrendous and baffling. On my first visit here I ordered the fish tacos - they came with chips and salsa. My wife ordered a chicken wrap (menu said served warm). When our food came out my wife's sandwich was cold. My fish tacos, instead of chips/salsa, came with cold risotto. What an odd pairing. I asked the waiter what was up with the risotto and he said the kitchen was out of chips - no big deal. Not his fault. The manager came walking around and asked us how our experience was. My wife and I were honest and expressed our disappointment in the meal. When I told him about my chip situation he merely laughed and said we have tons of chips in the back and blamed it on the waiter. When my wife spoke of her sandwich he ignored her. He offered no apology and laughed it off as the growing pains of a new restaurant. I found his response inconsiderate and degrading to the waiter. This was not the waiter's fault - it was the manger and his poor training of his employees. So, we decided to give it another chance. We went during happy hour and only ordered apps. The food experience was much better, but the service was still very bad. We ordered 3 apps and 2 beers. It took us 1:45 minutes to find a waitress, order, retrieve our food, retrieve the check, pay for the check and leave. Of course, there are severe inaccuracies in the bill which required more pain in tracking down help to cure this issue. Again, no apology. I guess the manager was right, the joke's on me... Not going back. read more

Sam S was a great server! He was attentive to every detail! Thank you for giving us a great experience!

Food was good. My husbands French dip came out with the bun burnt. Server (Leah) took forever to take our dinner order after our appetizer was served. We sat and ate our appetizer with our menus in our lap. After dinner waited a while to get our check. No offer for dessert. It was a birthday dinner. Overall, not impressed. First time here. read more

Great place! Has great food and good weekly deals, very trendy and an overall good experience. Service is also great. Definitely recommend. read more

Went here today for lunch. Place was full but we were seated quickly and courteously. Sat near the kitchen which was a bit loud but not as bad as some places I have been. The waiter was attentive without hovering. Food was good. Overall a great experience. We will be back. read more

Typically we LOVE this place and go there weekly. Tonight was a disappointing night, however. My husband ordered the chicken nachos and received his meal with no chicken. He had to ask for chicken. We were given a small plate of chicken, by who we assumed, was the manager. He offered no apology. My salad came with no polenta "croutons" which I had to request. The manager brought me the polenta, again, without an apology. We also had to request carrots that come with my son's meal. Our server was very friendly and we typically really enjoy our experience. All servers are usually very friendly. Very disappointed tonight and hope experience is better next time. Manager was friendly as well, just would have been nice to have the problems we encountered, acknowledged. We will probably take a break from eating here and hope it is better when we come back. read more

I used to visit a Houlihans (I imagine they were affiliated?) up on 161 and sawmill, years ago and one in Pittsburgh around the same time. They both seemed to disappear so I was thrilled to find out the Upper Arlington location had opened. Its pretty good. Not a ton on the menu for me to choose from, but the items I do find are always fresh and nice. The draft beers are ice cold and always spot on and my husband likes the burgers. Always good service. I'm sure we'll continue to visit - I just wish there were more sandwich options. read more

I really enjoyed the food. I had the scallops. They were cooked and seasoned perfectly and I have no complaints. The decor was nice, modern. I do feel that the bartender did not take me serious and only really wanted to get me "out of the way" to deal with her other customers. read more

I love Houlihan's! I really love the laid back atmosphere and the food is so delicious from the mushrooms to the apple pie! And JD, our last server was wonderful, personable, and patient! Houlihan's is definitely a favorite spot for me and my husband! read more

We enjoy the atmosphere. Lunch is best here. Soups and wraps. We came here for dinner and found the food to be average. Chicken Parmesan and Stuffed Chicken. They have a nice patio but it was too hot to enjoy this evening. read more

We have tried this Houlihans about 5 times and have finally decided to never go back. The location is so close to our house, it would be so awesome if it was a decent place! The food is OK at best, but the service is consistently a let down. We always feel lost in the shuffle there - servers seem to consistently forget pertinent parts of our order and there is always a weird miscommunication with the kitchen. read more

The best food in town!! I cannot think of a better restaurant. It's original, it's healthy, it has variety. The food quality is 10/10. I'm born and raised in Columbus and this place is by far my favorite restaurant!! If you haven't been here yet, you're missing out! read more

I came in with a friend last week. She ordered the stuffed chicken special and it came out raw. I ordered a salad and the bang bang shrimp, however instead I received the bang bang cauliflower. Upon telling the waitress she did not apologize about either mistake. read more

I can officially say hay we have given Houlihans their last chance. The service was so bad and the food was terrible. My salad was literally inedible because the lettuce was rotten! I felt like our server could have cared less if we were there or not! We did ask to have our table moved outside because it was a lovely evening so maybe those extra steps made her mad - I don't know. The "management" was basically just standing around and I felt that even discussing our experience with a manager would have been unheard and pointless. I ordered a steak which was not cooked to the temp that I requested, however the server never came back to see if the preparation was to my liking so I basically I gnawed through the over cooked meet as much as I could - oh and by the way my steak was $34!!!! We live close by, so we have given this establishment way too many "chances" because it's convenient but after this visit we have vowed not to return - ever!!! read more

Very good happy hour experience. The atmosphere was upbeat and the service was very good. There was a nice price on good Chardonnay. The appetizers were heavy calories so not something I'd regularly go for, but were good. I'm going to return. read more

I've been wanting to try the food here for a while now. I live nearby and it always smells so good whenever I walk by. I finally ordered takeout from Houlihan's and was a bit disappointed. I ordered online in advance and set the pick up time a couple of hours later. I arrived at the exact time I had indicated I would be there to pick it up. I immediately noticed the food had already gotten cold and the fries were a little soggy. I understand this can happen when you order carryout, but I thought by setting the time in advance I could avoid getting cold food since they would know when I'm coming. I feel like it could have been a five star experience even though it was only a carryout order, but it wasn't the case here. Maybe I'll try them again in the future. read more

Since I am confined to the house, we ordered 2 of Houlihan's salmon dinners to go. We included the loaded baked potatoes that came with butter, sour cream, green onions, cheddar cheese and bacon -- YUM and the green beans and asparagus. Everything was excellent EXCEPT for the asparagus. It was so fibrous and overcooked that we couldn't eat it. I also enjoyed a piece of the creme brulee cheescake which was wonderful and rich and very satisfying! read more

Meant to do this last week. We sat outside and had a lovely dinner. Everyone loved their food. I had the ahi tuna salad and it was wonderful. All the ingredients blended together so well and the food was very fresh. Son and hubby had the fish tacos and were equally satisfied. Will definitely be back. read more

This is a nice addition to the UA restaurant scene. They had a gluten free menu, which is important to me, and the patio is pretty solid. I think they could add a few things to the gf menu if they really took a look at the food profiles, but like I said, happy that they made the effort. I've been there a few times now, and the service has always been friendly & professional. I don't mind paying around $10 for a Jack on the rocks if they fill the glass up with Jack, and they do here. Def worth a visit. read more

Great food! Had the southwestern chicken wrap and it was messy good! Customer service was phenomenal. Will definitely come back in the future. read more

Not much to talk about here. Pretty average food but consistent. Probably because it is a chain. I will have to say I did have the worst martini ever! Don't get me wrong, I still drank it but holy cow it was bad. Enjoyed the guacamole burrata toast appetizer. It was very good. Has a nice outside bar w fireplace. Overall, exactly what you would imagine in a chain restaurant. Just ok. read more

I've been there twice and had great food and drinks. Steak was wonderful, wine was very nice. Not a place I can afford every week, but fun to go for a special meal. read more

We have had dinner at the new Houlihans in Arlington twice in the last month. It was a delightful experience both times. We had steaks on both visits and the kids enjoyed their hamburgers and flatbread sandwiches. Service was very good although the wait for our entrees on our second visit was much longer than the first. Friendly staff. Pleasant atmosphere. Delicious food. My only real complaint is that they are not good at clearing the table of used dishes and have to be prompted to do so. read more

Had a fantastic dinner at Houlihan's with my birthday reward. I had the meatloaf dinner which I think blows away the Cap City Diner meatloaf! We always enjoy ourselves at Houlihan's and the wait staff is ALWAYS courteous, friendly, and efficient. We especially enjoy dining at the bar where again we are well take care of. Annie read more

I really use to like this restaurant but within the last year or two it's really gone down hill. The food is either luke warm, burnt or takes too long to deliver to table. I know my first visit back in 2013 I had a bad meal but it got better after that but now it's back to poor food. sorry houlihans....the wait people and hostesses are very nice. Also, don't try to make a reservation on line on their website. The last couple of times that failed me. read more

I gave Houlihan's 4 out of 5 stars because I have had a great experiences the 4 out of 5 times I've been there. The lone bad experience was when my friend and I sat at a bar table, we got our app before we received our first drink! A manager never came to the table to check on us. The food is always great and the atmosphere very comfortable. My favorite is the Shrooms and Stuffed Chicken with delicious mashed potatoes! Dinner service is usually good but bar service is very slow. We'll keep coming but i won't make that same mistake of sitting in the bar area. read more

My family tried this restaurant for the first time tonight. Amazingly, my brother actually was satisfied with his food (He got the chicken fingers) whereas normally he is the most picky. The water tasted kind of weird to me, maybe it's the ice they use, so that started things off poorly. The caesar salad looked like it would be good, but it was just drenched in an overpowering dressing so I just ate the croutons and a piece or two of lettuce. It would be good with the dressing off and on a dish to the side, but that was at least my own fault for not requesting it that way. I should have known better with the disgusting amounts of dressing and mustard restaurants will give you. The fresh fruit side dish was alright. A few pieces of strawberry and some blueberries, not too bad. The tortilla chips and salsa side was a monumental letdown. The chips were greasy and salty and no salsa came with them. The server acknowledged this after coming to our table 20 minutes later but no one seemed to care. I ate one and found myself wishing I had a bag of Taco Bell chips in front of me instead. That's how disappointed I was. If there had actually been any salsa or dip with them it would have been acceptable. I just left most of them on my plate because how many people really want plain tortilla chips with their dinner? I got the 5 oz Sirloin, which was good, though rather room temperature. There seemed to be some sort of confusion in the kitchen because my father also said his pot roast seemed to be a bit cold, and my mother didn't even get her food brought to the table without waving down an employee. Not sure what happened there. There was also no bread, which I've come to believe is a staple at nicer restaurants. That would not have been a problem if not for all the other issues we had there. I ended up paying 15 dollars for a small piece of steak and a little bit of fruit, and a fairly empty stomach. This is without a drink as well! I would advise people considering this restaurant to be careful. Maybe try hitting them up during a less busy time of the day than 6 pm at night. I would have rather have gone to a different restaurant and paid half of that to actually fill me up and maybe even have food for another meal later. As it was I just ended up going home and warming up a turkey burger because I was still hungry and not satisfied. read more

I have been dining at Houlihan's Kingsdale Shopping Center since soon after it opened. The food is always excellent and includes fresh greens and vegetables of a seasonal nature and innovative new dishes on a regular basis. The tomato soup and scallops are my personal favorites. Specials and email offers are attractive for regulars. Half-price wine bottles on Tuesdays are among the fun features. The restaurant is well-designed and the patio is pleasant in good weather. read more

I love this place! Our waiters are always really attentive and nice. Heather was my waitress once and she's hilarious and so friendly. I usually order something different every time and it's always great. However I miss the salmon panzanella salad, please bring it back!!! read more

American food done well. Entrees starting at $12. I enjoyed the veggie burger with sweet potato fries. They have a good selection of salads. On the Saturday I went service was a little slow but overall a good experience. read more

My husband and I decided to go to dinner at Houlihan's after not dining there in quite some time. We were seated quickly however our the rest of the experience was downhill. We saw our server maybe twice. She didn't refill drinks, people who dropped off our food didn't stop long enough to even check in lol g enough if we needed anything and we waited a very long time for our food which we were later informed by our ghost waitress was due to my husband's steak being dropped on the floor.....She informed us the manager would be out to speak with us, which never happened. Once our food did arrive, mine was cold but my plate was on fire hot. I asked our waitress for a box in order to take it home to heat up. Her response was 'ok' and she walked away. I waited until the next morning and email the company regarding my concerns as well as my family's prior enjoyment with eating there previously. It has been 2 weeks and no response. I am disappointed with the experience and for not getting even a 2 sentence response back. We will not be returning. Very unprofessional management. Too many other choices to go there again. read more

My family and I go here almost every week for dinner usually. The service varies, it really depends on who you get. Extensive drinks menu. I love that they offer all day happy hour on Sundays - keep in mind that's in the bar area and on the patio only though. There are a few large booths in the inside bar area, and of course lots of regular seating outside too. Some of my favorites include the firecracker shrimp and the avocado toast. My son always loves the chicken tenders kid meal and I like that it comes with baby carrots and vanilla ice cream (if you ask). My husband has enjoyed the various seasonal chicken dishes like Korean chicken, and he just tried the stuffed chicken breast and loved it. This last time the waitress did forget my salad to start but she didn't charge me for it either, so I let it go. Their rewards program (sign up with your email and be sure to tell them your BD) is definitely one of the better ones and easy to use. read more

Okay chain restaurant with an extensive and varied food menu with nothing that stands out. I came for happy hour, which includes 1/2 off bottles of wine ALL DAY on Tuesdays. That's pretty much the only thing that will keep me coming back here besides their lovely patio. Split 3 appetizers with a friend: 1. white bean hummus with pita 2. bbq chicken flatbread 3. and the tuna won tons. Everything was just okay - nothing spectacular. Nothing on their menu you haven't had or seen before. The won ton part of the tuna got soggy fast and is very small. Their appetizers really aren't that discounted during happy hour - some remain full price price while those discounted are only discounted by a buck (so everything's $7-$9 during HH). I feel like at happy hour you should easily be able to have multiple items in the $4-$6 range, no? Are they aware that other chain restaurants in the area, like Bravo, have $4 bar bites during their happy hour which are of comparable portions? I guess I would just stick to ordering an entree next time. I like how the patio has all different kinds of seating - regular tables, high top tables, cushy patio chairs with a table in the middle, etc. I think there's also an outdoor fireplace? It was super modern looking so it was hard to tell and it wasn't on. Maybe it's just some weird plant in a glass thing?? On the bar side of the restaurant, the inside windows open up with a screen so you can sit inside while still enjoying a nice weathered day. Service was great! Will return on future nice weathered Tuesdays. They will do nicely in this location as there's never been much of a restaurant scene at Kingsdale over it's troubled past other than MCL (yuck city), First Watch (no alcohol and no dinner), and Chipotle (everywhere now). read more

Sat in a booth. Heat would blast then a few minutes later cold would blast. Made the dining experience nearly unbearable. Manager didn't seem to care. Until they change manager and get their HVAC fixed, don't recommend read more

Houlihan's has been our go-to restaurant since we've moved here. More often than not we fill up on the tasty half-price appetizers they have so often (especially weekend days). But we also like to take our family in for full dinners. My favorites include the appetizer Avocado Toast (enough to take some home), the entrees, the Down Home Pot Roast (succulent), and the Grilled Atlantic Salmon. My wife likes the Caesar Salad and the Southwest Grilled Chicken Wrap. The staff is friendly and attentive (but not too attentive). read more

The service at Houlihans is terrible. This was our third and final attempt to eat at this new place near our house. It is too bad because they have a very nice patio. We were sitting in the bar area, and had to wait at least 10 minutes for draft beer. The waitress then brought the wrong beer for my friend, and we had to physically walk over to the bar after waiting another 15 minutes to tell her that she hadn't brought the correct drink. When she brought over the correct drink, she then took the incorrect beer away. Most places will then leave the incorrect beer for you drink as a sort of consolation prize for them screwing up. Not the case at Houlihans. They took the beer back, and it appeared to have been served to someone else after it went back to the bar. Gross Houlihans. read more