AVOID AT ALL COST ! FAKE REVIEWS EVERYWHERE!!! Small agreesive rude guy - be aware!! If you're looking for a stress-free move, stay well away from this company.
I booked two weeks in advance and clearly explained the job: a 1-bedroom flat, third floor. After notifying them the day before that the lift was out of service, I was told I could either accept two movers and "give them a tip" or wait for three. I insisted on three. They ignored me and sent only two.
The movers were rude and aggressive from start to finish. When I called the office to complain, I was met with poor customer service, no empathy, and no accountability.
The most shocking part was being told they wouldn't unload my belongings unless I paid cash. I felt pressured into paying because I was in a vulnerable position, and I did not feel free to leave until the payment was made. Literally held hostage!! as a woman this is scary
Moving is stressful enough without feeling intimidated over your own belongings. Based on my experience, I would never use this company again and strongly recommend that others avoid them too. read more