Wow! Their bid was less than half of several others. They arrived at 9 am and were done installing…read moreall new gutters with leaf filters and new downspouts by noon. Highly recommend.

I am completely disappointed and appalled with this company. I received the worst customer service…read moreand professional I have ever experienced with a "professional" company. The gentleman who came to my house to do the free estimate wrote the quote on the back of his business card as the "official quote." He said they could get the work done in the next 2 weeks, which I was impressed with because gutter companies are super busy right now. So I said that sounds great and he would be in touch to schedule an appointment, giving me a chance to quote a couple other companies and have the option to say no if I found a better deal. Two days later some guys show up at my house at 8 AM in an unmarked truck saying they were at my house to do the gutter work. I had not received an official quote OR a written or verbal notification of the appointment. Fortunately for them, I needed my gutters fixed as soon as possible and they had a comparable price, so I let them do the work. Immediately the workers started blaring their music which woke up my stay at home mom neighbor and her daughter, they were extremely unhappy!! The workers also left cigarette butts, screws and other debris all over my driveway, yard, and on the street in front of my house!! The work was done in a timely manner and it seemed like they did good work so that is a plus to this all. THEN I started getting hounded by the manager of the company about a payment. I had still not received ANY formal information what I would be paying for, and I had to ask multiple times for it to be given to me before I gave them a payment. On the quote it said I did not have to pay until January, however my phone was getting blown up for a payment (and they were not accepting of the payment to be mailed in with the quote for my own validity purposes). Then, a few days later, the owner of the company emailed me to get a free estimate on my house?!?!?! AND the guy who had already come to my house to do the estimate called me again to schedule an appointment. I was completely taken back that they had no record of my address or having the work documented in their system. FINALLY, once I had a verbal conversation with both the owner and manager, I realized there was a warrantee on the products put on my house but was never given the information of that, even from the beginning quote (remember the price was written on the back of a business card). So they promised to email that information in case anything were to happen I knew what was covered and how to go about getting things replaced. But, over a week later I still have not received an email with all this information; it is NOT MY JOB TO HAVE TO AS FOR THIS INFORMATION!!!!! All in all, the gutters are great and I am impressed with the quickness of getting them up; BUT everything else about this company is a complete disaster and a mess. I WOULD NOT RECOMMEND THEM TO ANYONE ELSE, PICK ANOTHER COMPARABLE COMPANY WHO WILL GIVE YOU THE CORRECT PAPERWORK AND INFORMATION FROM THE BEGINNING!

They rescheduled at the last minute twice for an estimate . They came the third time but didn't…read moresend the estimate. I checked junk mail.

My fence gate was recently severely damaged by wind. Jessica from Allied came out within a day of…read moremy call and provided a very reasonable estimate for replacement with a few custom modifications. To my amazement the crew came out within a very few more days and built the replacement. The workmanship was excellent and I was pleased enough with the whole day experience that I gave them a tip. I would definitely hire them again.

Nice honest people to deal with. Have used them several times. Always satisfied with their work.read more

The woodwork from Springfield Reclaimed can be very good. But the back office leaves much to be…read moredesired. In May, my wife and I requested a custom-made oak mantle for our fireplace. We wanted one with a "living edge" This week we requested the mantle be delivered to our job site. But we were told they couldn't find the mantle but that they would deliver an equivilant. The one they delieved appeared to be one made of pine. Upon seeing it, both my wife and I said it was unacceptable and not remotely what we ordered. I returned the mantle to Springfield Reclaimed. The owner insisted that is what we ordered. (Sorry, but we KNOW what we ordered.) He agreed to custom make an oak piece and deliver it by Friday morning. Our contractor was waiting for it Friday morning but it was never delivered. Repeated phone calls to the business were not returned. Finally, that afternoon, someone was sent to the store to pick up what they had promised to deliver. We are pleased with the workmanship of the mantle. But Springfield Reclaimed needs to work on: communication, inventory management and delivery.

Amazing company all around and they will work with your vision to ensure the project turns out…read moreexactly like you imagined. I'm thoroughly impressed with the quality and professionalism from this company!

Good variety of plants helpful staff. Overall good price point We like shopping hereread more

Had a sales rep come and look at my lawn in September. Took notes, communicated with me what they…read morecould do and were best at - mostly all good. I called them a couple weeks later, spoke to the same sales rep, told him I wanted to proceed with XYZ part of the project. He said he needed to get his boss to sign off on it and he'd be in touch next few days. No call back. No contact. It's been six weeks. Sorry boys, not your personal assistant. Not my job to remind you that I want to spend money with you.