It started off good except for the last few recent incidents. My Dr, Dr Safari was so rude. I have…read morebipolar and my manic was showing because I was so nervous I wouldn't get answers which I didn't. He even said should we cancel this appointment because of how you're acting. How sad a Dr couldn't help when mental health was involved. That was beyond disturbing he didn't even care. I left feeling sad and defeated. He was awful to me. Then not too much later I got a huge abscess on my face and I couldn't get an appointment for weeks and this was emergent as it was extremely bad. So I had to find another Dr. but I have all these symptoms and no one wants to listen to me. I continue to experience pain and rashes and stuff and it isn't stopping. No one cares. I'm just blown off. But Dr Safari really let me down.

Went to this establishment for health care. A was a new patient but was checked in quickly. Prior…read moreto my appointment they advised me to bring in my X-rays and reading. Got to the back asked the X-ray technician that X-rays were already taken and to whom could I give them to. A black female came back to speak with me. I noticed she didn't like me asking questions. I informed her that this facility told me to bring them (X-rays and documents) and wanted them to have them and needed an email to send them. Well this upset her, stormed away. Seeing this disingenuous behavior and empathy for patients. I decided to sought out another doctor. The X-ray tech was super nice and convinced me to speak with the office manager. She told me if I didn't this behavior would continue. Which means this female has done it before. Anyways I express my concern and lack of respect and professionalism towards patients. I don't have any faith in the office manger, I told her I believe this behavior occurred before with no Consequences. She replied with a smark response "you are wrong". I bet that medical assistance is still working and she will continue to work there. So I spend $40 today for a doctor's visit where staff are unprofessional to patients. People of Katy, I don't not recommend this establishment, I should have read their reviews before setting up an appointment.

Went to walk-in for knee issues on a Saturday morning, arrived at 8am...the dr I was set to see I…read morewas told was leaving soooo had to wait for NP which took 45mins. Was given no pain relief but told to go to downtown ER to get MRI...so reluctantly I went to Blackley ER and they told me they couldn't do it without appointment and they hate when clinics send patients there with misguided information. I feel like this place is loosing dr's left and right and as Vets are going to feel that ramification significantly in the care we need! Service is definitely lacking..

This VA clinic in Katy is small but it has what I needed. Parking is easier than VAMC in Medical…read moreCenter area. However, the direction is really confusing. VA only occupies 2 floors of this 3-story building. Half of second floor is just lab and physical therapy. I don't go to third floor. So, I can't speak about that. Waiting room on second floor is for both services. Check in at the counter before sitting down. The WiFi is spotty. I usually come early and wait. Because the chairs are comfortable. Patients appeared to be younger than at the main campus. I like my physical therapist. She is patient and polite. She gave me exercises to help my mobility issues other than what I originally asked for. The only gripe about this place is the way getting to and from here. When there's an accident on Katy Freeway, my day is ruined.

I just left this office and found a new doctor. The staff does not answer the phones. Unnecessary…read moreblood work will be required. They love holding you hostage with necessary medications. After you get the blood work, you are required to go back for a visit to get even normal results. Rachael explained to me that they do this for billing. She will not discuss anything over the phone as she "doesn't have the time". Even after seeing three of their providers (the providers are like a revolving door...Rachael was on leave last I heard), and going through hundreds... literally hundreds of blood tests, they all missed that I had hyperaldosteronism. They will milk every single penny out of you. I don't know if they get a percentage from Quest, but the tests are excessive here. I'm so happy to have found a better provider.

My husband and I both had multiple issues with this practice so we won't be returning. While I…read morereally liked Rachel, their office is incredibly inefficient and has some questionable practices. 1. If you have a cough, you have to wait in your car to do COVID, Flu, and strep tests (even if you don't have any other symptoms...) Each time this happened, my all-in wait time to take the test, get the results back, and then be allowed into the building was 1-2 hours. That doesn't include wait time and actual face-to-face time... I don't mind extra precautions to keep patients safe, but I do mind inefficient ones. 2. They are generally very test happy. They required my husband to do bloodwork and get an EKG prior to starting his blood pressure meds. Three months later he was required to repeat both to get his refill prescription. I was also required to get an EKG and a circulation test to establish myself as a patient, despite no prior related conditions. 3. They don't answer voicemails. When we asked about this when we finally got through, they said that they don't have access to them because the person who receives them is gone. This is mostly an issue because at times they don't answer their phones either...

Every body is great, and courteous. The doctor is so nice. As soon as we arrived, lasunda brings us…read morestraight to the back. We really appreciate the quickness in my mother care.

This is an amazing place. The staff is top notch! I'm in for a herniated disc. I'm so grateful for…read morethe help they have provided me. They are ready and willing with whatever your needs may be. Typically I find hospital food to be poor, however they do an excellent job of providing quality food that tastes pretty good. Now, if I could just get a little salt with that!

Need to work on making this facility a cleaner environment. My kids pediatrician is located in this…read morefacility. I arrived close to 8:00 am for a doctor's appointment and made a stop to the ladies restroom, located in the lobby of the building and it was DISGUSTING!!! The smell of urine on all the toilet seats in the restroom was so strong that I thought I was going to become ill if I stayed in the restroom a second longer. The restroom was so unsanitary, I would have rather leave to use the restroom at a gas station. Since I didn't have the time to leave, I decided I wait to use the restroom in my doctor's office.

Tip: Arrive 30 minutes earlier. :) Excellent care! Five stars! Thank you to all staff! Dorothy…read morecheck-in lady, Marissa guided me to the breast area, techs Tae and Michelle G. were thoughtful and patient to take the breast images. Fantastic experience!

I was turned away for my annual mammogram because I was a few minutes late. This was the first time…read moreI made an appointment at the Katy location. I usually go to the Memorial City location, but I had to have it done before a certain date. I took half a day off from work and live across town. Traffic was awful and I struggled to get there. I called them to let them know I was going to be late. The person helping me could not find my appt. When I got to the hospital, I was told that they did not receive any notification that I was going be late. I explained the issue and the desk clerk was not helpful. She said she had to check something. She spoke with someone behind a wall and came back to tell me that I had to reschedule. I was livid. She proceeded to tell me when would be a good time for me to reschedule. I just walked out and rescheduled at Memorial City myself. They are really nice there. I will never recommend or ever go to the Katy location. They are unprofessional and have zero grace. Memorial city has always been awesome.

I''m not sure where to start with the state of the art medical facility when you first walk through…read morethe doors you were instantly greeted with young ladies with smiles on their faces one in particular that stands out is Yiencis Ramon she has been at this medical facility since day one and she is the sweetest young lady she goes above and beyond to help patients get their documentation or check in's taken care of... I love this place because it's both a mini clinic and an urgent care it's like going to a mini hospital where is a one stop shop you wait less than 30 minutes to get seen by your doctor whether you're going for the urgent care or you're going for your medical check ups on the doctor side doctor patient side... The CCA 's are phenomenal and very well trained there's another young lady that particular sticks out CCA Miosoty Gutierrez is Exceptionally knowledgeable in the department and goes above and beyond to greet you and make sure she gets a clear understanding of what you're being diagnosed for so she can clearly take it back to the doctor upon diagnosing you and treating you. Let buy not least I have been here at Sanitas nautical center since it opened I was one of the first clients here I have sent several people to switch their insurance to Blue Cross Blue Shield Texas just so they can come to the Sellitti and deal with the staff and the doctors who if I could give them 10 stars I would give them to doctors who I adore who are exceptionally well equipped to handle any medical issues you have that stand out are Dr. Cindy Campos and Dr. Jillian Cheong If only all medical centers and facilities could be run like this this is a first class establishment super clean well-kept not a hostile environment it makes you feel relaxed coming here this is the type of team I would put together I would call this team the dream team between the staff and the medical assistance and the doctors this makes for a pleasurable experience when you're in need I need to see the doctor they are there to comfort you well done Sanitas bravo......

I had to bring my kids here because we switched insurance, but I didn't understand how a…read morepediatrician can't assist a child who is less than 2 years old... what kind of pediatrician is that one?? Staff is terrible, unkind, no care about anything, all people at the front looks like they are mad or just they don't want to help. I canceled BCBS because I won't coming back to any Sanitas ever again

I have been a patient of Dr. Ferrill's since I moved to Katy, 10 years ago. I've never had a…read moreproblem getting an appointment at the last minute for an issue and I have always had a wonderful experience. Today, I had to call and I spoke w/Kate who works the front desk and she was so very caring and polite when speaking to me! Thanks so much for your caring ways!

Dr Ferrill has new front office staff that is AMAZING! I know previous reviews mentioned the front…read moreoffice/ secretary customer service as an issue; however, they now have the must bubbly, warm, and welcoming environment. I've been coming here for YEARS and Dr Ferrill was always worth it, but having the facility change is now the cherry on top!

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

Convenient location, plenty of parking, clean facility and friendly staff…read more Enjoy the care that the staff here provide. I especially appreciate the onsite lab for convenience.