The Condo Management Company of America, has been nothing but troublesome. Both managers I have…read moredealt with, mostly Mike, I'm assuming, i never know who i'm talking with has been rude, uncooperative, to the point of condescending, talking over me on calls, and refusing to address issues. There was one time, my mother repeatedly made complaints about rickety fences years ago, and was blatantly ignored. One time, there was a particularly bad storm, and the fence blew down, and fell on my brother's car and did damages to it, and she called and complained, since they let the fence get to such a state it caused damages to my brother's car. their response? "there was nothing that could have been done, it was an act of god." Another situation, involved one of my neighbors on two different occasions. one involved her having to repeatedly call and complain about the fact she had waterfalls on the front of her house, because the gutters weren't hung right. The manager she'd spoken to, would tell her REPEATEDLY, she just didn't understand how gutters worked, and that when the rain was too heavy, they'd fill up with water and overflow. she had to call and complain MULITPLE TIMES, and was constantly ignored. it wasn't until the condo manamagement company sent someone to look at the gutters on the GARAGES, and my neighbor asked THEM to look at her gutters, that it was affirmed they were NOT hung properly, as she had said, and they scheduled her for a work order to hang the gutters properly. The other instance, was when my neighbor had to fight with the condo management company for NINE YEARS for problems with the roof, that were tired to the fact her condo didn't have a fascia board in place, which was causing damage to the inside of the condo. As far as interactions i've had, i have dealt with trying to call and file complaints with them for over 10 years now, getting harassed by them, blatantly ignored when calling to report issues, for but not limited to, issues of neighbors possessing tiki torches in their patios, rotating cars in guest spots, double parking in front of their garages and alongside garages and in firelanes, allowing children to play in the parking lots/streets, and even mounting of security cameras in their back patios, and fans above the fence line. to my understanding, we are prohibited from having tiki torches, fire pits, or open grills, because of issues fences or fires having been a problem before. ( i was RUDELY told by one of the managers, i was wrong, and that he would not speak to me any further on the issue, despite me sending emails as requested, WITH photographic evidence of them having the torches lit, near fences, and trees in their patio). we are prohibited from double parking, or parking in fire lanes, for obvious reasons of limited space, and accident hazards. I personally had my mother doubleparked a while ago for an hour so she could have lunch, and there would be a letter in the mailbox for us the next day, yet my neighbors continue to do so. children are prohibited from playing in the streets or parking lots, for obvious reasons of child safety and the dangers of playing in traffic, and the fact of the chances of children damaging cars, which mine WAS scratched, but i have no proof. i remember a few years ago when we'd had issues with people breaking into cars and attempting to break into condos, and a neighbor tried to put a security camera up, and was told to take it down. i know we were told we were NOT allowed to have anything mounted to the building, in plain sight above the fencing which we were made to take satellite dishes off buildings, yet my neighbors have a security cam and a fan in their condo patio, above the fence line. If you can help it, do NOT get a property with these people.

CMA has been a great company to help keep our property beautiful! Service request responses have…read morebeen quick and when following up they have an answer asap!

Definitely cannot recommend this real estate agent. All her communications were brief emails even…read moreafter we asked her to call. The property was empty and the agent provided very slip shod supervision of how agents were showing the house. The ADT security system was not used as agreed, the house was left UNLOCKED and we only found this out by chance. The FURNACE was turned off during the coldest winter leading to $3000 in burst pipes with no responsibility taken by the agent -- "you can file a police report and I can give you a list of the agents who showed the house but none of THEM turned off the furnace" -- like if they didn't, I'm sure by mistake, who did!!??? Sharon was just unhelpful, uncommunicative and not very respectful in general. I am very disappointed with our experience.

Sharon was a phenomenal agent. From when we first met here she seemed to have the best…read moreunderstanding of the housing market in the area compared to other realtors we interviewed. The covid crisis really started right before listing so we were a little nervous about selling, however Sharon's expertise was invaluable. She marketed the house well and drummed up interest before it listed. Our house got several offers within 1-2 days of being listed and many of those offers were well negotiated from the start based on our wants and needs. We sold within about 48 hours. After we went under contract Sharon was very helpful throughout the closing process. Even though the stay-at-home order was in effect, limiting our ability to meet in person, she was always readily accessible and available to talk. In addition to her experience and knowledge she was very honest and genuine. I've referred her to close friends who've also listed with her and I'd recommend her to anyone.

The most unprofessional, unethical real estate agent I have ever come in contact with. He does not…read moreanswer emails, phone calls, text messages and violated multiple ethical standards. The homeowners and he lied within the disclosures regarding multiple issues, we were denied our request to speak with the homeowners and left with multiple unanswered questions. The entire process was unpleasant and we have spent the last 11 months searching for questiion that have been left unanswered. He put the homeowner warranty in his name, which was then changed and was still the wrong name. The owners of Homesmart Momentum had to get involved in the transaction because of his unethical standards. If you value your sanity, don't use him. I only placed him at one star because there wasn't a choice for a negative number.

My husband and I first met Tim a few years ago - we found a home/property that we were interested…read morein viewing. Tim greeted us there with maps, details and a smile on his face. In fact, he greeted us in the same manner with EVERY home we requested to see...and others that he thought would be a good fit. I cannot say enough wonderful things about Tim. Although a total professional, he isn't afraid to 'get dirty' when viewing homes. He is personable, down-to-earth and easy to talk to...whether it's via phone, text or email. We were looking for the impossible and found it with his guidance. He was there for everything - showings, inspections, septic installation, EVERYTHING! We also listed our home with him. He was 100% on top of it! We couldn't be happier and would recommend him for everyone, especially individuals/families who are looking/selling in Geauga County - he knows the area and it's history.

Very upset and disgusted with the listing agent, Kerry Englet. She represented her family member in…read morea listing that I purchased the home. There have been very subpar repairs by the previous owner. He attested to not knowing about water damage, where he just painted over a few times, which it has now bled back through, 4 months after I bought my home. Kerry Englet will not return phone calls, texts, or emails from myself or my realtor. Her boss, Tracey Jones was CC'd in the email as well. Absolutely disgusted. The seller. JACKSON ENGLET said that he put a 2x4 to reinforce where there was a sag in the roof, and tossed a few shingles in an area that the general inspector noted. The two of them thought that was sufficient repair. Less than 4 months later and its leaking. 2 contractors and an adjuster says old, neglected damages. Both lied. Poor behavior Kerry Englet, Jackson Englet, and Tracey Jones.

Kait Johnson is fantastic. She helped me find an apartment moving from the Akron area down to…read moreColumbus. She made what usually is a stressful process into a positive one as she set up my tour times and did extensive research on about 10-12 different places before I made my final decision. I will definitely be going to her again for my soon-to-come house search!

I have went to Mike Procaccio at American Midwest Mortgage twice when getting ready to buy a home…read moreand he made the entire process a breeze both times! As first time home buyers, my husband and I appreciated his guidance, frequent communication, and quick responses to any and all questions we had. We had such a wonderful experience with him when buying our first home, that we came back to him 4 years later when we were ready to move again. As expected, he did a wonderful job for us again. I will recommend Mike to anyone I know looking for a mortgage lender!

My husband and I are first time homebuyers and our loan officer, Lorrie Taylor was great. She was…read morevery good about emailing and texting us updates and explaining the many many details that goes into purchasing a home. My husband and I had tons of questions and she was always responsive. Sometimes texting/email early mornings or late nights. We always felt like we were on the same page and that she wanted to ensure a pleasant process for us. Our entire home buying process really did go smoothly and I felt confident working with her and for that we are extremely grateful.

I have had some really bad experiences with selling real estate (albeit, one property was…read moreespecially terrible). Grace was responsive and sold our house within 1 week of listing above asking price. She was fantastic from the start and met with us and gave great advice on what would work and what we could reasonably list for. She also has a knack for social media and did a great job presenting the house on IG and the media outlets. When we had an issue with the inspection, she helped me find a local contractor and let them in and was responsive to all my texts and calls. She was absolutely amazing and easy to work with. I was blown away with her service. If you are looking for an agent who actually pays attention and has a clear plan, she is your person.

If you're looking for a realtor in the Heights, I give Eileen my unqualified recommendation. The…read morewoman is a pro. Under Eileen's guidance, my husband and I went from casual real estate gawkers wetting our feet in the housing market to putting an offer in on our house in - I kid you not! - 48 hours. This lightening-fast movement is due completely to Eileen's straightforward approach and her expert attention and focus; she listened to exactly what it was that we wanted in a house, zeroing in on our tastes, style, and budget with laser-precision. The evening of our initial meeting, she submitted a curated list of options for us that delivered on all that we had outlined. As we continued forward in the process of purchasing the home, Eileen remained equally attentive and her guidance equally as invaluable. She answered our questions right away - even during evening and weekend hours when we would not have expected her attention. Each step of the way, she made sure that we understood how the process worked and what to expect. She also freely offered up her industry contacts to make sure that our mortgage, inspection, insurance, and title process were as stress-free and seamless as the initial selection of the home. Once again, if you're looking to buy or sell a home in the Heights, I am certain that you would be in good hands with Eileen.

I recommend Eileen for first time home buyers. We were new to the area and didn't know where or how…read moreto start. Eileen walked us through the process, start to finish. She worked hard to make the process seamless. She negotiated with a difficult seller, helped us find contractors and inspectors she trusted and helped us buy a house we love. Shes quick to respond, an effective communicator and a true professional. Even months after we bought the house she still is quick to help me find quality contractors for my home projects.