John never disappoints. He did a great job on my truck. Great customer service. He guarantees his…read morework.

I tried this repair and service shop recently, based on positive word-of-mouth. I received fairly…read moreefficient service for an oil change to my work truck. Their pricing was very competitive with other local shops. I would recommend this business, and plan on returning again.

Used car dealer that also has a Repair shop, has customer…read morelounge, reasonable prices, got me in and out in about an hour

Also runs Mobile Tire Shop of Jonesboro. Not only did they come to help at a late hour but there…read morewas also a heat advisory out. Poor guy was sweating working to get our tire road ready at a very reasonable price. Awesome service and good people. Thank you Mobile Tire Shop!!!

A group of friends and myself were traveling to Florida on vacation when the motor went out…read moreunexpectedly on my Cadillac Escalade. It was 4 o'clock in the morning and Rusty's was the only shop in the area. We managed to get my car to the shop and two car loads of people slept in the parking lot until 7 in the morning when the staff started arriving. We were politely greeted and a mechanic started assessing the situation immediately. The motor was shot so we had to rent a car. While half the group went to get the rental, everyone at Rusty's treated the ones that stayed behind with great hospitality while we waited and never once made us feel we were in the way or were putting them out. After 2 weeks of trial and tribulations with this hybrid SUV we got the call went to pick it up. We were told that Rusty had to take it to Memphis and get the computer worked on and he was adamant that it be taken care of as if it were his own. Unfortunately on our way home some lights came on about 100 miles away. We parked the car and Rusty's shop came and picked it up the next day. 4 days later we received a call from Rusty's shop asking for my address because they were going to deliver it themselves to my home that is nearly 6 hours away. WHO does that? The offer to to deliver it knowing they have more time and money into it than they wanted? After all the time they put in this car and to make sure themselves that it was up to par was unbelievable. It wasn't how affordable their service was that was so great, it was how dedicated to doing the right thing that blew me away. If you find yourself in a situation like mine, rest assured Rusty's is a company you can trust. Thank you again for all you did for us!

Many of the vacuums are not functional anymore. I don't understand why they haven't posted signage…read moreon the bad units. This place has really deteriorated over the past year or so. I can no longer recommend this business.

stopped to use the gas station bathroom and felt like we needed a shower afterwards. My husband…read moresaid the men's bathroom was terrible too with graffiti. The handle to the front door was broke.

Rude and not helpful. They have a friend's car and refuse to be helpful in getting the car out or…read moreget access to personal property in the vehicle. Insist on a form from the police that the police and jail say doesn't exist and that tell us the tow company is supposed to supply if they need it. The sheriff even called and the lady was rude to him. I think they don't want to help because they want to keep the car to sell if the friend can't get it out. Definitely shady and scammy.

Terry offers great customer service ! This was my second purchase from his dealership . Definitely…read morewill be back !

Took my car in to get a timing belt replacement, while they had my car all day, it was cheaper than…read morethey quoted and way less than the dealership was going to charge. I was very happy with this.