Bank breaker. I can't even attest to the quality of the staff because you see them for five minutes…read morethen get billed for $500. Called to make an appointment about my hearing and was invited in the same day. Primary doctor asked me five questions, took a peek in my ears, and then confirmed I needed a cleaning. ($386) The cleaning, which was warm water and peroxide as described by the one who did it, took about five minutes to do as well. ($80) Monument Health's price range is inaccessible for basic check ups and preventive measures.

Went in for lab work without an appointment and Abby was so kind and friendly. And I didn't even…read morefeel the needle!

Doesn't care one bit, pushes pain medication and completely lacking on sticking to her word. Worst…read moredoctor in town by far. Everyone in the office space spreads personally gossip about clients.

I absolutely do not recommend Dr Wilkerson or any of her staff as your medical professional team…read more In the last 2 years every time that I have gone in for a prescription renewal appointment which is every 6 months I have requested that they renew all of my prescriptions but they only call in my physical health prescriptions and never call in my mental health prescription. So I end up having to call again to tell them that they didn't send in one of my prescriptions then wait days or even weeks for it to be called in, at which point I then have to take two trips to the pharmacy every single month instead of only once, or go without my other medications for a week while I wait for them to call in my last script because they can't just refill my prescriptions all at the same time. The concept of having all of your prescriptions renewed for your 6-month prescription renewal appointment shouldn't be a hard one to comprehend. But it sure is a hard one for them. It is not my responsibility to micromanage My health Care team. This is what I have to do every 6 months for the last 2 years. The whole process exacerbates my mental health symptoms more than anything I've ever had exacerbate my symptoms in my entire life. And whenever I ask if there's anything we can do to resolve the problem they have absolutely no desire to solve it. Not even to just simply put a note in my file to hold my other prescriptions being called in until the one prescription that we always have issues with is called in at the same time. They won't even add a note in my file. Also Dr Wilkerson performed a procedure to remove some sort of cyst or lump on my forehead, which left a scar, and told me that it was successful, but after my procedure the lump was still there and it has only gotten bigger since I had the procedure. Also, I've been complaining about hearing loss in my ear for two years now, and each time she looks, says it's allergies, and moves on. I highly recommend that you go anywhere else possible because these practitioners are lazy and incompetent.

Went in after testing positive for COVID while traveling far from home. They took me in without an…read moreappointment, and just 45-minutes later I was on my way to the pharmacy to pick up my free, government provided, Paxlovid prescription. The nurses and the doctor were all very nice and very thorough. Overall, the experience was quite good, especially given that I had COVID and no one ever made me feel like I was a worry to them. Since it was my first experience with COVID, I expected to be treated like a leper, but that didn't happen. It was a much more relaxed event, for which I'm quite thankful. I'm feeling better every day too.

Why doesn't anyone at Rapid City Medical Center answer the phone at 605-342-3280 or return one's…read morecall? I've been trying for more than six hours now and have left messages. No one returns your call. This is not very professional.

I want to give a big shout out to Dr. Deringer and his team they were totally amazing. I am so…read morethankful I chose to go to the urgent care today at Hoskinson urgent care. They were absolutely amazing. I came in with a bump on my leg and they took me out of pain and they spoke to me all way through it until lit was gone. Thank you so very much for being so kind caring and amazing

Senior leadership is the worst I've ever encountered in my 30+ years. Culture is one of "fear" and…read more"intimidation". Built the clinic with foundational elements as an after-thought. Ownership knows nothing about how to operate a clinic or healthcare entity whatsoever.