Called on the telephone to ask if they could cash my financial aid check since Monday is a holiday,…read moreso my bank wont be open till TUES. Lady asked for how much I told her, she said to drive there now and she would. When I got there, there were three people ahead of me. She cashed one financial aide check right before me, Then I got to the window, and she realized after being Very slow and ditzy giving the wrong change to the person before, how full her new aged lobby was. She then asked everyone in the lobby how many had financial aide checks. Three more students raised their hands. Then after telling me on the phone 5 minutes before my half hour lobby wait, and one minute at the window, she told me that she could not cash it, or she could cash it and give me half and I could come back in a couple of days to get the rest. Ok how is that legal?

AA Cash is a very helpful place, and the reviews from some very rude people on here are totally…read moreinaccurate. I am a long time customer, and have never had an issue. The people at AA are the best, lovely people, and never rude. They are usually the last stop for desperate people who were unable to cash their checks anywhere else. So be grateful! I also know a lot about how these institutions work, having also worked at a few similar places. So I will explain. All money transaction services are regulated by the government and have to adhere to very strict laws. If they do not, they are risking fines and even jail time. Any business can legally deny a transaction for any reason, and most have to be verified in order to be cashed. It doesn't matter if you think your check is OK. Verifying a check does not guarantee that it will clear the bank either. They are not ever 'good', until they have cleared the bank. They can ask for as little or as much info as they deem necessary. It is a risk for every business to cash checks that are not at all guaranteed to clear the bank. There is no such thing as a guaranteed check. This includes the government. And it is a risk for the customer also, as any check that does not clear, will have to be paid back by the customer, not the person who wrote the check, plus a fee. There are rules to protect everyone, including rude people. Money orders and personal checks are the most risky, and usually have to wait to clear the bank before being paid out. Many of these checks bounce. Money orders are often used for money laundering. The government requires money service businesses to screen every transaction as potentially fraudulent. The businesses can be fined and go to jail if they cash anything that could potentially be illegal. Businesses ARE required to contact the authorities if they suspect anything. People are dishonest if they pretend not to know there is an extremely high amount of fraud in this area, as well as stolen checks, and more problems. In order to not discriminate, these rules have to apply equally to everyone, regardless of your circumstances, or where the check is from. In addition, businesses do not always have cash on hand for larger checks. Banks also run out of money. If it was very busy, then that probably was the case for 'Desiree'. The abusive comments and assumptions, as well as misogynistic name calling, only demonstrate that you two are the problem, not the business. If a check is legit, then you should be more cooperative. I'm sensing much entitlement here from you two. I'm reporting 'R i's' post. Thank you AA Cash for helping so many people and having to put up with trouble makers.

They continue to harass you after making a payment. Multiple texts and phone calls while at work…read more D

Wonderful staff!!! Ty and Kaeley are very friendly and helpful I would definitely recommend this…read morebusines.

Best banking in the state. These folks take care of their customers. They are on top of everything…read more So appreciate the great job they do.

Clean and inviting. Going to this bank is always a quick and seamless. Rosie is so nice and has…read moremade my experience very pleasant when going here.

Wish I could leave a better review but this branch is understaffed for the most part.read more

Do yourself a favor and look elsewhere for your banking needs. The staff they can actually retain…read moreare friendly but that is the only positive to this institution.