This winter we moved from the United States to London. In the process, we contacted various estate…read moreagents in the Finchley area of London to find a rental home. There are so many agents in the area that most only had a single house for us to look at, but Winkworth had a number of properties of interest to us. I chose two of them for a viewing. As it took me a while to get a UK mobile, I ended up calling them on a Tuesday morning at 10.30am, and they were able to meet me to view both properties from 11.15 to 12pm. Very fast on such short notice, especially considering the fact that many of the agents we contacted never got back to us at all, even after multiple attempts, so Winkworth stood out as very responsive with excellent customer service. Both properties were excellent, and Sean did a great job answering my questions and explaining the neighborhood and the various features of the house. Although we ended up choosing a different property in the end, we viewed a total of 15 houses and Winkworth's two properties were -both- in our Top 3, so that speaks very well for the agency. We would certainly have been very happy living in any of these three! Great neighborhoods and beautiful, well maintained homes. In short, we recommend using Winkworth if you're looking for an agent to find you a property or manage a property you own. They've got various offices in the area, which makes it easier to find what you need! Thanks Sean!

Well-meaning, but lacking in communication skills…read more I rented through Sworn for over two years. Most problems arising in the flat were dealt with quickly, but the main issue was poor communication, particularly via email. Responses were often confusing and/or failed to address the issue. I lived in a basement flat which had a recurring mould problem. Sworn did take several steps to help with the issue, but it was never fully resolved. The flat was prone to the mould and I don't believe it is the agency's fault, but it was nevertheless the biggest issue throughout the tenancy, and perhaps more could have been done. Sworn are well-meaning and certainly not out to take advantage of its tenants like many agencies seem to be; I've used far worse. If you're a prospective tenant, base your decision on the property itself - this agency will do just fine.

I lived in tenancy with Sworn for 5 yrs…read more I found them a reliable partner. They were good to solve any issues which occurred this period of time in a good response time. I highly recommend to opt with them. Peter

Gary and Charles really do stand apart from other estate…read moreagents. We lived quite close to the bus for several years and knew them as friendly neighbours even before we put our flat on the market with them. It was definitely an excellent decision as they were remarkably easy to deal with throughout the process and also put us in touch with a superb solicitor. Thanks again guys! Many estate agents tout for business by boasting that they can achieve high asking prices but instead of promising the earth Camden Bus concentrate on delivering achievable sales prices sales prices that still beat those of brash competitors and a friendly, efficient service. (Our sale price was higher than the Zoopla estimate.) Their justified confidence in their service is reflected in their contract for sellers it's only a few lines long and does not tie you to them for months. As local residents they know the area extremely well themselves so if you're looking to move to the area Camden Bus is a very good place to start. You can be guaranteed that they will do their absolute best for you after all, they're the first new neighbours you will meet. Highly recommended.

Best estate agent! They handle all my investments from buying to selling to renting to refurbishing!read more

We bought our first home through Richard James Estate Agents. Natalie went above and beyond to make…read morethe purchase a great success. She helped us understand the process and shared with us her wealth of knowledge. She kept us informed and it's safe to say without her determination the chain would have collapsed.

We instructed Richard and Natalie on the sale of our five bed house in Mill Hill. They were…read moreexceptional. Highly responsive and extremely helpful. They even supported us on navigating a tricky onward purchase. They made the whole process as easy as it can be. I recommend them highly.

We worked with Bracewells to locate our current flat in Crouch End. As expats just arrived in the…read moreUK, we were really struggling to find a place anywhere in London. A quick phone call to Bracewells led us to a same-day viewing on several apartments, one of which we just loved. We made an offer that day, and Miriam guided us through the whole process, helping us with references, paperwork, and the whole process. Both Miriam and Richard are immensely kind and flexible with regard to our "just landed in London" condition. The whole process - in contrast with other agencies we worked with, who shall remain unnamed - was incredibly smooth. Everyone at Bracewells was friendly and responsive, and we were able to move into our new place in under a week. Highly recommended.

We just finished moving into a house managed and let by Alphabet City, and we have had a perfect…read morecheck in and and Admin sort out with Alphabet City, they are very responsive, friendly and understanding. We cannot fault anything they have done so far, and really appreciate the effort they have gone through to fix the small things at the property that inevitably gets picked up once moving in. Nelis and Janet

It's only on very rare occasions that I give an opinion about a company's service. Not that I can't…read morebe bothered, it's just that I am rarely inspired. Alphabet City have inspired me. I have used Alphabet for more than 10 years to handle the two different aspects of property handling: letting and sales. For a decade, the team at Alphabet have kept my flat fully tenanted, arranged all check-ins/outs, cleaning, maintenance you name it, they have handled it all without fuss and at very reasonable rates. When I decided to sell very recently, the already efficient team stepped it up even further. The sale had been dragging incessantly due to inactivity on my purchaser's solicitor's side. The team at Alphabet City outperformed any estate agent I have ever had dealings with. They went out of their way to get the transaction under control and contacted me daily to keep me updated. The sale would have without doubt fallen through if it were not for their continuous, pro-active efforts. I am grateful to the whole team for what they put themselves through on my behalf and cannot recommend them highly enough. Thank you.

I had the most fantastic service from Rod and Adrian at the West End branch of Winkworth and I…read morecannot recommend them highly enough. They are professional, intelligent and caring and go the extra mile to help with what would otherwise be a most stressful period in one's life. They are friendly and trustworthy (I know this makes them rare in the estate agent field!) and they were a pleasure to deal with. No request was ever too difficult for them to respond to, they were prompt in their responses and most importantly, they kept in regular contact with me throughout the entire process. I cannot fault them in any way and would certainly return to them if I ever needed to in the future. Dominic at the Clerkenwell office was also great and he is the one who initially showed me round the property that I eventually went on to buy.