On the plus side, a fine central location and helpful desk staff. Comfortable bed. Small porch -…read morestanding room only though. With a lower price, it would rate another star. On the downside, compared with many other small hotels in Spain, at 110 euros, this was quite pricey. The HVAC didn't work well, which required openIng the porch door, which, even on a high floor, was quite noisy. There were a couple of "yikes" moments when the shower went to full hot. Breakfast, included, was ok, but nothing special, with a limited identical buffet every day.

Hotel was located in the heart of Valencia. It is close to the train station, bull fighting ring,…read moreand the cathedral of Valencia. The rooms are spacious, very clean, and well maintained. The closest you can get to the hotel is a block away as streets on all sides are blocked off for pedestrian travel only. The charm is that all of the streets have many sidewalk cafes with excellent food. The buildings nearby exhibit a high degree of European charm. The front desk is manned by individuals that speak excellent English. For those worried about getting a taxi, there is a taxi stand one block away. There are major shopping centers in the area. The one possible downside is that it is some distance from the beaches of the Mediterranean.

Love. Love. Love this hotel. We've stayed here several times, and now I know to get the Deluxe…read moreRoom when we stay here. The location is fabu...central to El Carmen and the Ayuntamiento with plenty of shops, restaurants, bars and cafes to indulge in. There is no doubt this is going to be my go-to hotel from here on out. If you can get a room with a view of the building next to it on the pedestrian path, I highly recommend it.

I have no idea why there are any good reviews for this hotel. Their phone number is not updated on…read moreGoogle, the hotel is dingy, our room smelled horrible and I had to open the windows on a rainy day to air out the room. The room floor was filthy and the bathroom stinks!! The elevator is extremely old, cramped, outdated and bumpy. Worst hotel experience in Spain, or ever for that matter!

We booked a room for two nights (April 20-22nd), spent the first night in the room without major…read moreissues; the queen bed was actually two beds and they were horribly uncomfortable, everything in the hotel felt cheap and poorly maintained, and the area was very noisy. On the second night we left our room at 8pm for dinner (April 21) and came back at 1am and our room key did not work. After receiving a new room key (without even being asked for ID) we entered our room and all of our luggage was gone and other people's luggage was in the room. We immediately went downstairs and the front desk attendant text messaged the manager (off site) and was able to help us get our luggage from a storage room after approximately 30 minutes. For some reason the front desk attendant said he was unable to call anyone for help so he had to wait for a text reply. Then after physically searching for an available room (which he could not find) he eventually put us in a room that is under renovation! He did not have clean linens, towels, soap, etc to provide, and the room was dusty and dirty. We slept in the room in spite of the conditions because it was 3am by this time. To make the situation worse, we were celebrating my birthday (April 21st) and my wife's b-day which is on April 22nd. She also is 7 months pregnant, so to say this was a very bad situation is an understatement.