I stop in here periodically when in the area. It's in the same plaza as the West County License…read moreBureau. I always get nice check-out folks, especially in the self check-out area. I'm not an expert in this store, because all Schnuck's stores aren't the same. But I find what I need. And that works, when I'm the area.

Twice in the last few months I found cheese they were selling I could see was moldy through the…read morepackage and told an employee. Then I made the mistake of buying shredded cheese which I found a chunk of green mold in the middle of after I already ate some. When I called to tell them, the manager Alliah rushed me off the phone after trying to comfort me by reminding me cheese is mold anyway. She said she would check the cheeses and refund the moldy cheese I ate and practically hung up on me. I would think she would have cared more about me ingesting mold in the shredded cheese, especially since you can't check if mold is in the middle of a bag of shredded cheese, but she had little to say or offer me other than she will check the cheeses. I guess I'll be driving out of my way to shop elsewhere.

I love this place amazing people worl there the owner is always nice and kind been going here since…read morei was 3 am now 13 and he always greets me and if you are ever short he saids its ok to not worry about it he has given me free things amazingly gretted every day

I want to give this place 5 stars because the owners are very friendly and I've never received…read moreanything but kind service and good deals from them. However, lately there's been this man working there who literally yells at customers, belittles people, and is just flat out rude!!!! I've been coming in here for 10+ years and last night was the first time I've ever abandoned my items on the counter and walked out. In front of me, a man was attempting to buy something, but was unclear on the price. The man was screaming at him, saying in 20 years he's the only one who ever complained about blah blah blah. I looked at the man and asked him why he was going to give that man his money when he had been treating him so poorly. The man then turned his anger onto me and began yelling at me. I told him that I was sorry, but I would not be going in there again until someone else is behind the counter. Please fire this jerk. He's hurting your business and I want you guys to stick around.

Seems like one of the last few tobacco shops left. I have been going there 20 years. Under new…read moreownership now, but the service is still great. I highly recommend, if you're a pipe or cigar person.

This is the same site of the former J. Dengler Tobacconist, now under new ownership. Very friendly…read morestaff. Walk-in humidor with a good selection of reasonably priced cigars. I bought one (along with a beer) and enjoyed it on the bench in front of the shop. Great place to relax while my wife did her strolling and shopping. Nick says come by and set a spell.

We'll set up store. I was most excited about getting to go hookahs. I was impressed with the Hookah…read moretobacco prices. I also buy geek bars from here.

How to thoroughly wonderful time! Very friendly and great cigars. The owner is awesome.read more

I travel quite a bit and each lounge has its own personality. This one must have had issues with…read morepeople trying to bring in their own cigars they purchased either online or at another store to smoke in the lounge. You are greeted at the door with a warning about a "buy here smoke here" for use of the lounge. With that said, you don't get a warm welcome and the selection of cigars is OK. You can find Padron and My Father brands among other top line cigars. The pricing is decent so whoever has abused the policy should just be banned from the premises. There is a full bar. The smoke elimination system doesn't function well enough to handle anything beyond 5 smokers.

Want a great cigar spot in the Alton area? Check this one out! What a great cigar lounge. Right…read moreon the other side of the bridge, this lounge has a great selection in their large humidor, an extremely knowledgeable and friendly staff and very comfortable seating! Will absolutely come back again.

Great little cigar shop ran by a very attentive owner, who is working hard to build a great…read morebusiness. Solid selection along with Pleasant conversation and places where you can sit down and meet new people and have interesting conversation. Would highly recommend!

Imani was rude and seem to have an attitude. I'm a new customer in the area and was just asking…read morequestions about the strain. She had an attitude and was not trying to help me with more options. I asked if they had a certain strain and she stated no with an attitude. We do not need to come here this is a want so it's important to have great customer service if you don't want to be there then find a new job.

The sign on the door says they open at 9am, it's 9:15 and store isn't open yet?…read moreThis place doesn't take customer service seriously at all. Parking lot filled with customers-pathetic!

Permanently closed? Hours listed as 1:00pm - 5:00pm…read more But today (July 10th 2025) the location was dark, locked and empty at 2:30pm. No one answers the phone either. Save yourself a drive, they seem to be out of business.

If the guys at Solvent can't fix it, it's time for a new computer. They're that good! I've had…read moreseveral reasons to consult with them over the years and I will again if ever necessary. They can take care of very simple fixes or even time consuming complex ones. I highly recommend them.