On behalf of my family and myself I wholeheartedly recommend this beautiful and historic hotel located in one of the best areas In Avignon for its exceptional service with special thanks to Laurent at the reception desk for greeting us gracefully at 2 AM when we arrived very late from a long road trip from Paris to Avignon and his subsequent polite and kind service. Special thanks also to Anita, also from the reception desk who made the impossible task of making dinner reservations for my family at the last minute at a great restaurant, Le Moutardier du Pape on Christmas Eve. Anita went out of her way and very patiently contacted a half a dozen restaurant to find the best restaurant in town to accommodate my family for an exceptional Christmas Eve dinner. She could have easily given up and say "sorry" but she did not and persevered to get the job done gracefully. Anita and Laurent are amazing at their job when it comes to kind customer service!
Truly 5 stars are not enough to express our gratitude to Anita and Laurent for assisting us and for doing a great job at the reception desk.
It's because of them that we would love to visit this beautiful hotel over and over again and it's because if their service that this hotel gets it's great reputation in customer service. Many thanks! read more