Food was good but menu very limited. Hotel was clean and room was big but very noisy. Never get…read morewhy they charge for tap water in restaurant and then free for breakfast but overall it was fine

The Kurhaus is from another era (with wifi & webcams being the exception) -- which isn't a bad…read morething! The ambience and amenities make it easy to understand how people relaxed and took their holidays in the past. The room rates may seem a little high vs. a self serve facility (or places in France like Flaine, etc.) but, when you look at what is included, it's great value. Their web-site provides a lot of good detail and information, including prices. Nightlife and side attractions are minimal but after a day of high altitude skiing and hearty meals, a quick visit to the basement bar usually suffices. The Kurhaus is a ski in/ski out location. Rentals, lessons, etc. seem to be easily arranged by the hotel. If you're into some good skiing and don't need the crowds and bling, you should check out the Kurhaus and Arolla! Maybe I'm pushing this with 5 stars but, given the right snow conditions (which happens a lot), sunshine and lunch with wine, this place is as good as it gets.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

A storied hotel in a prime location with a wonderful pool and spa, Great Lake views yet lacking in…read moreother ways. As we now spend a lot of time traveling as I was planning the finale of our two weeks in Switzerland I was seduced by the sirens song of the Palace-beautiful belle époque exterior right on the lake. Plus at over $1,000 a night, I had high expectations. Unfortunately these expectations proved impossible to meet: PLUS: we booked a superior lake view king, but were "upgraded" to a two-rooom suite in the oldest part of the hotel on a very low floor. MINUS: Arrived at the hotel-had to wait 90 minutes past "guaranteed" 4 pm check-in time for our room, although the desk staff parked us in the bar and bought us a drink while we waited. PLUS: across the street or via underground walkway you can reach a new, beautiful spa. We spent a nice afternoon there PLUS: our rate included the lavish breakfast buffet with eggs cooked to "order" MINUS: service is very hit/miss at the hotel. At breakfast instead of eggs Benedict we got a hard poached egg on a dense muffin had after a long wait. Another day in an empty restaurant it took 20 minutes to get a single egg scrambled with tomato. PLUS: the rooms have AC that does a great job Minus: my request on the first morning to fix a noisy AC FAN never happened -lucky it was the sitting room and not the main bedroom. PLUS: we had a two room suite to spread out Minus: the small cramped bathrooms (yes we had 2) had showers the size of phone booths. Bottom line: in my opinion this hotel isn't geared for people like us-luxury travelers looking for a memorable experience. Instead this is a mass-market hotel solely focused on groups and incentive travel. A large Mary Kay convention was in house during the first half of our stay followed by an Edward Jones group. There was also a wedding. Staff is kept busy managing their banquets and events and the individual traveler can get lost in the shuffle. Even the concierge desk is only intermittently staffed. I don't think I could recommend this hotel to a friend-certainly not at $1000 a night (maybe at $500).

My wife is from Nax and we anxiously awaited the opening of the Maya Guesthouse. When it first…read moreopened, the owners generously showed my wife and mother-in-law the guest rooms. We've gone to the restaurant a couple of times this winter. The Maya Guesthouse is brand new and absolutely lovely. Its a green establishment, with power generated from the heat from a pizza oven in the restaurant as well as from solar panels. The restaurant is intimate and with an elegant, chalet feel. The owners are friendly and easily engage in conversation with patrons. Nax is a little over 2 hours, by car, from Geneva. It sits in mountains to the south of Sion, the capital of the Valais Canton. Its an absolutely beautiful part of the world and incredibly relaxing. Both Nax and the Maya Guesthouse are well worth the trip.

We stayed here for two nights (only). And we enjoyed so much: It's calm, but you can do so much at…read morethe surrounding. The owners helped us making plans to visit local restaurants and see several wonderful places. In the evening we enjoyed a very delicious dinner at the hotel, made of local and seasonal products. From the restaurant you can enjoy a wonderful view to The Valley - breathtaking in the evening sun!!

(Review of dinner service at the * restaurant at this hotel, La Table de l'Ours)…read more The chef's tasting menu here at La Table de l'Ours is a Michelin-endorsed spectacle. Each course is better than the next and we all felt that the arctic char was a special achievement: a large portion that still "belonged" in a fine dining lineup. Everything from the seats to the plates was commendable. Only complaint was that dinner was painfully long. Nearly 4 hours passed between walking in and walking out of the restaurant. Really had us wishing they offered 5:30 PM reservations in Europe.

Arrived very late in Zinal (came from hiking into the mountains and decided not to stay in Cabane…read moreTracuit but descent to Zinal because of the bad weather). They had 1 room left, not really for 2 persons and a child but they arranged it quickly by putting an extra bed in the room. Super-friendly staff! We had evening diner and breakfast there and it was more than OK.

From the owner: Construit en 1893, l'établissement Besso est situé à 350 mètres de la télécabine de Zinal. Il vous…read morepropose des chambres offrant une vue panoramique sur les Alpes, s'élevant à 4 000 mètres. Le restaurant sur place sert une cuisine de saison ainsi qu'une sélection de vins, également brewpub: bières brassées sur place,IPA,Stout... Tous les hébergements sont dotés d'une connexion Wi-Fi gratuite et d'une salle de bains privative avec douche. Ils comprennent également une télévision et une armoire. Le chef se fera un plaisir de vous préparer des repas spéciaux sur demande. Vous pourrez également vous détendre dans le bar confortable et traditionnel.Chaque saison 10 bières maison à déguster.

We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0