The best service, Christina is the best host in all of our trip in France. You will love to stay…read morehere. It is very close to the Lourdes Grotto. The property is in front of the river. In the evening it's very cool without AC. The sound of the water. Running thru the river is very calming. The Lourdes Grotto is just across the the stream connected by a bridge just in front of the Property. It you plan to stay in Lourdes for the procession and evening mass. It's better to find a hotel where you could walk about 5-7 mins. Especially at night. We loved our stay here. Merci beaucoup.

This hotel has been favoured by helpers, doctors and nurses of the Society of Our Lady of Lourdes…read morefor over 25 years. Christine and her staff work tirelessly to look after their guests - be they tourists, pilgrims, pilgrimage helpers or stagiaires. Nothing seems to much to ask them. The Sainte Marie is conveniently located near the Pont St Michel right at the entrance to the Sanctuaries and overlooks the rapidly flowing river Gave. The sound of rushing water is everywhere which, for me at least, is very soothing. Accomodation can be booked on a B&B basis or full/half board. For those on a budget there are rooms which can booked for 3 or 4 sharing. The hotel has recently been refurbished and all rooms are en suite and have satellite TV and air-conditioning. There is a hotel TV lounge at the reception level which has comfortable armchairs and coffee tables. A small bar next to the reception serves a cosy seating area where you can relax after a long day. For visitors with cars there is a locked car park in front of the hotel.

It's always a great pleasure to have dinner at the Restaurant Le Pastoral (Hotel Alysson): large…read moredining room, relaxing music, friendly, sensitive and thoughtful service and extremely interesting price ("menu tradition" with starter, main course and dessert at 29€). But above all I am always impressed by the creative and perfect combination of ingredients in all dishes, like today the potatoes and duck mille feuille with vegetables and mushroom sauce, or the other proposal from my previous picture.

I always try to be balanced in reviews, and the good part about staying in Oloron St Michel is that…read moreit is really the perfect place to go hiking through the lakes south of there. We had an astonishingly beautiful day and I would not have traded that for the world. Staying in Oloron seemed a good option, and after staying in the amazing Chateau Lalande near Perigueux, we found the listing for Alysson in their same guides to Chateaux and Hotel. Sure, it looked modern, but it was cheap, and located in a place that we liked. I didn't mind the bird in the lobby. I like birds. I thought that the very pretty women at reception were also very competent and friendly. We appreciated the free parking too. But this hotel really needs an upgrade. It's more like a motel. We stayed in the unrenovated wing, and it was quite ugly. The wireless in our room did NOT work. It worked in the hall and lobby and perhaps we shouldn't complain as we had troubles with wireless throughout the whole of southwest France! The gym was OK. Thank god to be able to run on a treadmill after so much rich French food. But it's pretty run down. There was no refrigerator in our room for the lovely cheese we'd bought en route. Dinner was neither terrible nor outstanding, though the environment felt really like a motel or cheap hotel rather than upscale dining (and the prices were upscale). We had some really good wines, and the entrees and mains were better than the dessert. If we had the choice, I'd probably have looked for somewhere else with a bit more charm.

Stunning. Wonderful host. Impeccable decor. Excellent food. The grounds are beautiful. Highly…read morerecommend a stay if visiting the region. The Pyrenees are nearby as is the Basque region. Lovely countryside. Wine tasting available at some of the surrounding vineyards.

We had a wonderful time in this lovely mountain pass hotel. Right on the border, between the…read moresnowclad Pyrenees, it sports fantastic view. A cozy and friendly atmosphere as well as nice breakfasts and dinners made us feel right at home.

A great welcome, a wonderful setting, a terrific hotel, a marvelous restaurant (I'm running out of…read moresuperlatives!). Could not have been better for my wife and me and our four friends. It's "le top" in more ways than one.

Truly Belfry is the best hotel and dinning experience in Lourdes. It has all the bells and…read morewhistles you'd expect at a luxury hotel. The staff is wonderful, so nice and everyone speaks English. The room was roomy and had everything we needed. I recommend the balcony looking towards the Sanctuary. The dinning at Belfry was one of the highlights of our stay. I had the degustation tasting, so much food I loved every bite. Totally worth the price. My wife had the regular entrees, too good too and prices were very affordable compared some of the not so good places all around us. The breakfast buffet was insanely good too. All the fruits, entrees tasted different in the best possible way when comparing to American hotels. Fresh, home grown, everything has a better taste. The exercise room and spa is top notch. Bar is exceptional. Clean rooms, it felt like everything was newly renovated, comfy beds, robes to use. Easy 5 min walk to the Sanctuary and to the castle. Restaurant and shopping next door. We will be staying here again.

Hotel is ok, breakfast sucks. Same food every morning. Last morning we had to eat in the same dirty…read moretable other people use two hours prior and dishes haven't been picked up. Coffee is bad and coffee machine is slow always a big line every morning.

The room was very nice. This was the first time I saw a room with stairs that led up to more beds…read more It was very comfortable and spacious for the 4 of us. It is very close to the shrine. One of the best parts of the hotel. Call ahead and they will set up the parking for you in their small parking lot. The reason for the loss of stars, the pictures show a cafe and outdoor eating area. They are there but it's not open. Dinner is a pre set menu for a fixed price. Breakfast was a small continental breakfast. They should say the cafe is not open and there is no one to give you wine on the terrace. That there is no a la cart menu or a buffet like it says on the street.

The hotel is only 100 or so meters from the sanctuary. An important feature if you're traveling…read morewith oldies or invalids. Our room was comfortable but very small, but much larger than our traveling companions'. The hotel was very helpful arranging private parking to secure our car... your have to call to arrange the parking - there are only 4 or 5 spots! We all had the buffet for lunch when we arrived, for dinner, breakfast and lunch on our last day.

Near the Sanctuary entrance. Looks clean and staff are friendly. Very neat shops and restaurants.read more

Great location steps away from St Joseph gate entry to Grotto in Lourdes. Good time of year to…read morevisit with less visitors and less waiting time all around. We just missed out on Eucharistic procession in the evening but less waiting time @ must visit Water baths. Some shops and restaurants closed for the winter season.

We had the most wonderful experience from this hotel. The staff was so courteous and helpful…read more Booking the hotel was a breeze and responds to emails promptly. I must have emailed them several times for questions before our arrival and with the time difference, my emails are answered within 24 hours. The moment we checked in, we were greeted by Doris. Her sweet smile welcomed us warmly and made sure we got everything we need to make our stay comfortably. It was nice to meet her as we communicated few times through emails. She gave us information for the restaurants, gave us coupon for some establishments, the entrance to Grotto, wifi info, etc. We had the Triple room and is quite big compared to the typical european (small) rooms. It has a large bath tub & shower. It was perfect as my mother has limited mobility and using the european tub means it will be difficult for her. The whole bathroom is "senior friendly" (meaning it has handrails in the toilet & portable chair in the shower. It was very spacious. We had a double & single beds in the room and it was comfortable beds; we slept as were at home. There are 2 elevators for usage & one is larger than the other. There is no restaurant during our stay; however, the cafe (see suggested Breakfast & Dinner picture) at the next hotel is connected at the Panorama. You can access it through outside too. We have our breakfast here always as we have our favorite & wonderful person "Esperanza". Sometimes we have our full breakfast or just plain croissant that are to die for along with the cappuccino with fresh crema! We have our dinner here too as there are only few restaurants that are open for dinner near the area. We prefer to have dinner at this cafe as it is fast and excellent service. Though the food choices are limited, it's bearable. As for Lunch, definitely our favorite cafe is "Cafe Les Brancardiers"! This cafe I believe they serve breakfast too but we always come to this cafe for lunch. They have wide selection of food and definitely SUPERB!!!! This is our ultimate FAVORITE! Unfortunately, they close around 3pm or 4pm; otherwise, we will have our dinner here too. We tried the other restaurant "Sauveur Restaurant" but VERY, VERY DISAPPOINTED with the service. We got there just when they opened and ordered immediately. We had the pre-fix menu and it took them 30 mins to serve the salad then another 30 mins for the main entree. The other table had their food immediately even though we were there first. After having disappointed with the food, we decided not to have our dessert (even it comes with it).Our waiter never came back to our table as he knew we were upset with his service. After we paid, it took them again another 15 mins before we got our change. We had to hail someone just to get their attention. REALLY BAD SERVICE...I DON'T RECOMMEND THIS AT ALL! This is the only BAD experience in our trip. The Grotto's side entrance is about less than a mile away, very convenient from the hotel. Big thanks to all the staff of Hotel Panorama and most especially to Doris! Overall, one of the best hotels we've stayed and the next time we're in Lourdes, we will definitely stay in the hotel again. Excellent hotel & staff!