We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

The restaurant is attached to the hotel. Six of us came here with a pre ordered four course menu…read more The staff was very friendly and they spoke English. The meal was superb! The amuse bouche was bone marrow with mushrooms. The salad was colorful with an amazing mustard vinaigrette The beef was atop peas and pearl inions with the most amazing sauce. The chocolate dessert was simply the best !! Merci Beaucoup pour un repas incroyable!

Damn, I am a fan of this place. I was lucky enough to get to stay at this beautiful hotel for a…read moreweek. It's nestled in the mountain of the French Speaking part of Switzerland. It's absolutely gorgeous. My room was well appointed, large, and had a view of the mountains. This hotel is associated with the Swiss chocolate brand, Cailler. They have baskets of high quality chocolate in the hotel so you'll definitely find yourself snacking on some good chocolate. The restaurant here was fabulous too. I basically had gourmet lunches and dinners for my stay. I believe the restaurant was a Michelin rated restaurant as well. I hope to come back here one day in the future.

Very nice hotel and area for a weekend escape! Closeby:…read moreswiss cheese and chocolate factories

Great new menu, food is top class, a favorite just got better. Light menu to full course dinner,…read morethis is what you expect at a Country Club, great service, high quality ingredients, a skilled chef, beautiful presentation and the most beautiful panorama. A 4 Season Destination, from a quick meal, a light snack, romantic meal, fun night with friends, special event or business presentation, The Golf is the address in Gruyere for Luxury dining experience par excellence.

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

What a wonderful experience we had while staying here! It is a beautiful hotel and the staff is…read morepolite and honest. The spa is amazing, the breakfast is amazing, the interiors are amazing... I could go on and on. I see that the owner is new and is taking a lot of efforts to market his hotel...honest efforts I must say. Well if I ever go back to Gstaad, I would like to stay there again. I am not very difficult to please but it takes exceptional experiences for me to write reviews (hopefully that will not be the case in future). But as off now, my 5 stars come from my exceptional experience here.

This place has changed over the years but Stefano and his staff always makes it an enjoyable visit.read more

The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

First timer at this hotel…read more Yes, my room was small (like any other hotel in Europe for the most part) but the bed was VERY comfortable. The staff makes you feel welcome which is great. Breakfast is AMAZING. Standard eggs (boiled and scrambled), sausage and bacon plus: beans, meatballs, rice, vegetarian option, bread (croissant, chocolate croissant, baguette, and four other kinds), five types of cheeses, juices, fruit (Appel, grapes, pears, melon, kiwi, orange, pineapple, etc), multiple cereals + multiple garnishes, ham, prosciutto, salamis, sausage, baked ham, different types of jam, among other

Do not go to this hotel. So small and tight unless you get lucky get the big one. Bathroom so…read moretight. Food is not that great..! No wake up phone call, too bad you have to use your own alarm. Also no toothpaste or toothbrush to brush your teeth..! WTF..!