As historic of a property as this is, today it is a legend of the past, degrading in front of…read morespectators and a reminder how not to run a hotel. With last renovations in 1999, the property is in horrible condition. Everything is peeling, broken, smelly or dirty. While the exterior is still as iconic as it once was, this resort is in a state of despair. Let's back up. Arriving to the Fairmont, valets did not offer to help with bags or even hold the door, just stood there chatting. Front desk staff were kind and helpful, but the lobby looks like a terminal of JFK rather than a hotel, the amount of people is absolutely crazy. Infinite amounts of screaming kids and zero luxury atmosphere. If a Carnival cruise was designed in a French revival style, this is what it would look like. The guest room is acceptable and while renovations are needed there also, the views of the river to partially make up for the massive shortcomings. Perhaps the highlight of the property is some of the included activities, such as ice fishing and a beautiful ice skating rink during the winter. That was truly fun. The dinner restaurant here is quite good as well, servicing Quebec classics like locally raised duck and local venison. The lounge area overlooking the river leaves a lot to be desired, the staff work very hard, but at any given point, there is hardly anybody working and just like the lobby itself, very crowded and without a dress code, resulting in a very sloppy atmosphere and kids running around. Lastly, the Nordic spa. This should be the highlight, but once again, it is not proportional to the number of guests. There is no space to even turn around in those pools, no adult pool option and just a sense of filth. Thus, as a whole, Le Manoir Richelieu is not a property I can recommend.

We really enjoyed our two night stay at the hotel. It is a lovely property with great…read morefacilities/options for how to spend your time. We had a lovely room with good service. The staff is friendly and helpful. We enjoyed the one evening we dined at the St Laurent. The views from the hotel are spectacular. We very much enjoyed our relaxing stay - thank you.

Clean. Private. Can park right in front of my door! Love the floor. Simple decor. Great grass space…read morefor walking dogs !!! Wish the window covers were a bit darker. My fridge was too loud - it had a high pitched squeal so i had to unplug it to sleep.

Small but clean rooms. Nice staff. Same staff for breakfast room and receptionist. I was able to…read moresee a river from my balcony. They also have small cottage type rooms too.

An older hotel that is conveniently located. The staff at the front desk are friendly and helpful…read more I had some problems though. The first room that I was assigned reeked of cigarette smoke. I requested a different room that reeked of curry. I opted to return to the first room and just open the windows. The major problem I encountered started at night and seemed to be the a/c system from other rooms as I turned off mine. The a/c system is ancient and the noise it made bothered me so much that it made falling asleep difficult and staying asleep also difficult. It drone on in a strange way with the sound traveling through the walls into the bed. The a/c unit in my room was really loud and made strange sounds periodically. I turned it off. The fridge was also make a strange high pitch noise. It was plugged into an extension outlet with other things. I unplugged a few things and that weird sound went away. The breakfast was better than average for a Comfort Inn...It would be worse in the USA. I got a couple of mini crossaints, jam, and butter, banana, and yogurt (better quality that US equivalent). The coffee was really weak...watery but drinkable...The coffee cups were tiny! Because of the noise and smell problems I will not be returning to this property.

We pulled in here on our way to Montreal, with our doggie, and were delighted to have a very clean…read moreand modern, updated room. The mattress looks brand new. The desk has plugs for laptop and phone charging. There's a microwave, a mini-fridge, and a coffee maker. The bathroom is updated and spotless. We are looking forward to the included continental breakfast. I highly recommend this hotel.

We tried to book here again this year and apparently experienced Anglo hostility…read more Girl on the phone suddenly claimed the hotel was not pet friendly even though we stayed here literally last year with our puppy and she's completely full of crap. They just simply didn't want us there for whatever reason.

This place is a jewel. The owner has poured his heart into it and done a fabulous job of renovating…read moreit. I chose it because it was affordable, and I only needed a place to sleep for the night. I did not expect to get a view of the water out my front door and a room that was like new and really nice! I would love to come back sometime and stay longer. You will not find a better deal.

Stayed for business at the Quality in RDL. Even though the hotel was reportedly pretty good before,…read morethe new GM in place has certainly made her presence felt as service was impeccable, amenities were on cue and rooms were spotless. Had a few Wi-Fi hiccups probably because of the ongoing snowstorm that was raging in Québec at the time but I hear the installations have been much improved since. Un excellent choix pour un séjour d'affaires dans la région. Le déjeuner est à la hauteur des attentes, et la salle de rencontre était spacieuse et bien équipée. On recommande !

The staff was very friendly during check in. They also kicked up their level of awesomeness when we…read morecame back with takeout food - they dug up some salt/pepper/butter from their breakfast area. That was awesome. Room was good. Bathroom was nice. Breakfast was ok, but the staff for that was also very friendly! Wouldn't hesitate staying again if in the area.

The room we stayed in needed some serious tlc. No air conditioning and all screens had holes in…read morethem. Had to close every window (mosquitos & black fly season). Made for a very warm and very uncomfortable sleep. No decorations on walls I.e. picture frames, etc. The bathroom needs a major renovation. No confortable chairs. TV was on a small table and very low. Impossible to view from the bed.

Arrived here late afternoon on a gloomy day. It's a pretty large resort with several buildings…read morelocated close to or on the hill overlooking the mighty St Lawrence River. We were quickly checked in and went to our room, which in this case was directly on the hill with a full and uninterrupted view. Even in the grey weather we could see across the huge breadth of the river, 1.5 miles wide here!!! Magnifique! We had brought some cheese, bread and pate with us, and some wine, so we did not feel like eating in the restaurant. We had food, wine and a room with a view. Romantique! The beds were incredibly comfortable and after reading and browsing online, we soon fell asleep, with the window open to the cool river air. The next morning, eager to get going, we decided to skip the hotel buffet, reasonably priced. In retrospect, we should have tried it, as it looked quite good and was in a nice room. But we had breakfast down the road instead. News item: Apparently they have whale watching tours from here, as these creatures swim in the 170 miles upstream from the ocean. All kinds, from blue whales too a herd of belugas. Who knew? https://www.quebecmaritime.ca/en/blog/riviere-du-loup-a-little-known-whale-watching-area

Spectacular view and food to match. English is spoken and I can only say that the beer is cold and…read morethe welcome warm. A place to remember. I hope you can come in the summer and enjoy the terrace overlooking the St. Lawrence.

Awesome. get a modern renovated room. Private,intimate, but it was great with my kids as well…read more Indoor pool, beautiful walk down to river and killer views. The food was very good, but a bit too pricey. Great hotel to use as a launch to whale watch further up the river.

Unbelievable 3 course breakfasts every morning consisting of a smoothie, 2 delicately prepared…read morecourses, followed by a sweet course. Coffee and tea are provided and everything is served on the deck or inside, both with expansive views of the St. Lawrence. Our room with a view was very comfortable, nicely appointed with modern design touches. The light fixtures were cool! Bathroom was nicely finished with a curved door shower and a one person soak tub. Great towels and linens, silk sheets, fleece robes. Our host was friendly, energetic, helpful, and always available. Very, very nice place, highly recommended.

The best place we stayed in Quebec by far - and that includes a couple of high-end hotels in Quebec…read moreCity. The room we stayed in - La Brunante - was for my money distinctly better than the other options: a spare, Japanese-style room with a vast and snowy king-size bed with a spectacular view of the wintry Saint Lawrence river. The private bathroom has a deep soaking tub that's almost as rewarding. The proprietor, Sylvain, is helpful without hovering, and his breakfast (served from 8-9:30 sharp) is worth waking up for: even in winter, we got four courses of fresh fruit, juices, crisp bacon, an effervescently light quiche. There's a stretch of beach just across the road to ramble on at low tide, and two downstairs fireplaces for warming up afterward. Definitely worth a stay if you're in town.