I wanna say first off these are one of the most genuine and caring establishment I have ever been…read moreto that actually takes pride in there work and lenient there fast at there work and get the job done I'm from Houston Tx and came down here for work there work is so good I will come back even I was 300 miles away you guys ever in the Mount Vernon area / Scroggins these are the guys to go to Big shout out to Peter and Lynda

Been using South Franklin Automotive for years now and will continue to. Fair, knowledgeable,…read morefriendly, and most of all honest... Always a pleasure working with Darla and Peter..

The one star is required to leave a review but zero stars would be more like it. This place sells…read moregrossly over priced tires WITH A YEAR WARRANTY and when those tires fail they will still find a way to charge you something for replacing it. $300 for 2 tires was bad enough but this fake warranty is the biggest scam.

I put on new tires on and had a front end alignment. my C300. Service was great and timely. I…read moreworked with Charlie. He was great to work with. I'd recommend them.

The best repair shop I've ever been to. Mark, his wife, and his crew are people I will never forget…read moreand will be forever thankfully for. If you want to be treated like family, given a great deal, and need a skilled mechanic, this is the place to go.

If I could give less than one star I would. I took my car to Mark to replace an EGR tube which we…read morehad already purchased. Almost a week goes by and finally the car is ready to be picked up. (Prior to dropping the car off the only issue we had was the spark plugs and wires had just been replaced and this EGR tube Broke during this process. ) upon arrival, Mark tells us that the motor in my car is bad and it "might not even make it to the house" which is less than two miles from the shop. We pay the 259.00 he charged for what he's already done and go pay for a motor from a salvage yard (which they guarantee), with the agreement it will be picked up and Mark will replace the motor. Almost two weeks go by and we get the call that the car is ready. It was picked up by a family member as I was at work. The moment I get home I check it out thoroughly. Right away I notice there's a whirring/chirping sound which does not sound like a belt but rather a bearing or pulley. The oil was also well over full. The gas cap was missing entirely. There's now a pinhole in the coolant reservoir which is losing water and very fast. (never had lost water and I'd had it over a year) the next day I took it to Mark who was defensive that I implied something he'd done caused the issue with the reservoir. He agreed to replace the reservoir (which he did with a used one) and tells me the tensioner is bad after repeatedly trying to clean the brand new belt and looking at the car for about 30 minutes. Also says he's not sure what happened to the gas cap but has one there that he replaced it with (car had over 3/4 tank when I left it and had less than 1/4 when I picked it up). We bought the tensioner and Monday afternoon Mark replaced it. I filed a complaint with the better business bureau because ALL of this should've been seen before he said the car was ready. All of it. The next day I check my coolant level and it's almost empty with an oily residue on top of what little is left And the air conditioner which worked perfectly before it's now blowing hot air. I refill the coolant, take it back to Mark. When I pull up he lets me tell him what's wrong and then says "After what you did to me? Filing a complaint on me??" I say "yes, I'm very unsatisfied with the quality of your service here. I DO expect you to make this right" so he says "if its something I've done then I will but if not..." And dusts his hands off dramatically. I said "well, the air conditioner never had issues before, since it was replaced less than a year ago. And the car never lost coolant before and never had residue before so I don't see how it's NOT something you've done." He has an attitude and says there's nothing he can do about it tonight, I'll have to bring it the following day at lunch. He did some exploring on the coolant and let some air bubbles out and said to just watch it, he wasn't really sure what could be the problem. The next day my fiancée took the car back and watched as Mark ran a dye test on the A/C. He spilled the dye right in the fan which got dye all over. Then after a lot of looking said he saw a leak in the condenser which was probably "caused by a rock ". And refused to fix it further. This week the same whirring/chirping is back and my fiancée is so done with him that we're taking it elsewhere to be diagnosed. THE WORST EXPERIENCE I'VE EVER HAD WITH A MECHANIC!!!! Do not take your stuff here unless you want to pay high prices for sub par work at best. We're out over $1600.00 and the check engine light is still on too.

My fiancé was driving all my stuff up to Ohio with my cat and got a flat tire. Every other place…read morewas closed but Jim left his house to come to the shop just to help him out. He was very nice and such a life saver!

It is hard to find a general auto mechanic that one can trust to do a great job at a fair price…read more However, Jim Cimarolli is that guy! The first thing one should know is that you are dealing directly with Jim-the owner. I love my 2003 GMC Sierra 1500 Denali dearly. The truck has been out of warranty for a good while now and as it gets older it needs some maintenance and repairs. I have taken my truck in to Jim's Garage a few times over the past few years and Jim's Garage has provided me with excellent professional service each time. Jim has always fixed whatever has ailed my truck on the first visit--no repeat follow-ups for the same thing. Anytime Jim replaces a part, he saves the old part and when you come to pay and pick up your ride, he shows you the old part and explains what it is and and what the issue was. Jim Cimarolli is a straight-up honest mechanic. I have no regrets in using him and would recommend Jim's Garage to anyone that needs any sort of auto mechanic work done.

Carried my 08 GMC with an oil pan gasket leak. They did a great job only downfall was they were so…read morebusy took a few days for them to get to my truck.

Had a chance to talk to Ty McKeever, owner of the business. Instead of even trying to make things…read moreright, he claimed the truck I have owned since new was missing parts, called it a "shitbox" and made personal attacks against me claiming I was too afraid to come out of the house because of the pandemic so he had to come pick up the truck, which is not true. ALL work was performed prior to the pandemic. He also called me a liar. To make matters worse, his wife (Jennifer McKeever) decided to join in the conversation and make disparaging remarks even though she had no direct knowledge of the situation or any interaction with me whatsoever. I am STILL having problems related to his "work" on my truck. Whatever he did to the slave cylinder connection at the transmission causes the master cylinder and reservoir hydraulic line to frequently become disconnected, at which point you have to bleed the slave cylinder hydraulic fluid. As a result, the slave cylinder will have to be replaced. This is not a mechanic that will stand behind his work or even attempt to resolve any issues related to his work.

Here's a Shout out to East Texas Automotive! Was having issues with my truck's transmission. As I…read moredo normally, I took it to Joel at the Holly Lake location, he recommended having James and the team at ETA Winnsboro look at it. They quickly diagnosed, provided an estimate and got the parts ordered. They provided great service and I'm very pleased with the results.

ETA was excellent in helping get my oil changed and noticed a nail in a tire during the service. I…read morethink they provided excellent service and overall an outstanding value.