DO NOT DO BUSINESS WITH THIS COMPANY. You will regret it. They lack the slightest amount of integrity. I canceled my order 30 minutes after I placed it and they claimed that they already shipped the order. A complete lie. I contacted my credit card company and they stopped the charges. When I attempted to contact customer service "Jocelyn" wrote me this: "DO NOT REPLY BACK TO ME". Wow....Really professional. I will not accept the delivery nor will I pay for any shipping charges whatsoever as this company has bad rep with the credit card companies as well. read more

I was supposed to receive two Nu Wave PIC's and "Two Complete PIC Cooking Package"s. Each package was supposed to consist of a 9 inch stainless steel non-stick omelet pan, 10.5 inch stainless steel non-stick frying pan, 3.5 qt stainless steel pot with tempered glass lid, stainless steel steamer basket and 9 piece stainless steel fondue set (see web site). I also purchased a cast iron drill and griddle. . . My original shipment consisted of only one PIC and the two skillets. I was told the rest was on back order. After a few weeks I called complaining that I had not received anything else. The company agreed to send me the cast iron grill and griddle. I was told that I was not eligible to receive anything from the two Complete PIC Cooking Packages except for one 3.5 quart stainless steel pot (and that was on back order. . . It is wrong for the company to advertise something and then only send part of what you have paid for (they charged two payments on my card ($114.55 and $189.89) This is what was supposed to be for $99.99 plus shipping (and additional shipping for the other items). read more