Great team and amazing service. So grateful for the help in getting my project completed.read more

I had a very disappointing experience with Minuteman Press in Rockwall, primarily due to poor…read morecommunication and extremely unprofessional customer service. I contacted them in advance to confirm whether a rezoning sign could be completed by Friday, as required by the City of Rowlett, and was told yes. I submitted my order and payment accordingly. The proof was emailed to me on January 13 at 1:14 PM by Lea, and I responded on January 14 at 6:39 PM after realizing I had overlooked the email due to a very busy schedule. I even left a voicemail after hours before realizing the proof had already been sent. When I followed up to confirm whether the Friday deadline could still be met, I received an email from Lea stating: "No - It would be next week at this point unless we did a 1-day rush and it would be about 4 times more than the price quoted. Let us know what you want to do. I tried to call but I could not get you." I never received any missed calls, and no attempt was made to call my work number, which is clearly listed at the bottom of my email. I also explained that the proof initially contained an incorrect case number, despite me providing the correct information upfront, which contributed to the delay. Unfortunately, Lea's tone was rude, defensive, and aggressive, rather than professional or solution-oriented. I requested that someone in management contact me to see what could be done. When management did call me back, he sounded very young and displayed the same rude, defensive, and immature behavior. I was honestly shocked by the complete lack of professionalism, accountability, and basic customer service skills demonstrated by both individuals. I work with customers daily, and if a business commits to a deadline, clear and professional communication--especially for time-sensitive approvals--is critical. A simple follow-up call could have prevented this entire situation. When I explained this to the manager, his response was that they have a lot of customers and cannot be calling everyone back because they are very busy. I'm shocked by the lack of professionalism and would not recommend this location

The person I gifted this to (and I) loved the end product and it was a great price point for the…read moreengraving service. Will definitely be recommending this business and will use them again for future projects!

Such fast and easy service with the Legacy Laser Engraving team. They captured our first order in…read morethe best way possible and I look forward to doing more business with them; they have such a variety of products for customization and shipping was so quick as I'm in Houston! Thank you so much and I would highly recommend you guys to anyone!

Micki did an amazing job in accommodating all our needs. We loved our shirts! Great quality and…read moregreat service! Thank you!

From the owner: Twisted Unicorn – Shirts & More Put a little magic in your…read morestyle! At Twisted Unicorn, we bring your ideas to life with custom apparel, and one-of-a-kind accessories. Whether you need a shirt for your business, a personalized gift, or a unique piece that stands out in a crowd, we’ve got you covered. From bright and bold prints to playful designs with a twist, everything is made with care, creativity, and quick turnaround. We also create tags, labels, QR codes, and packaging to give your brand or event that extra spark of personality. Local to Texas, proudly serving customers near and far, online only for now. Custom orders welcome — your imagination is the limit!

Very nice ladies work here. They were very helpful in my decision making and my granddaughter's…read morejacket turned out so adorable

This is merely a prelim rating to introduce Sharon (owner) to the Yelp community. I stopped in…read morewith very specific needs, and she patiently helped me figure out the best approach to fulfilment. Top marks for attitude! I will review in depth when I get my embroidered products; more info to come!