Great Agency, we have home, auto and business insurance with them for over 10 years now. They…read morealways get us the best price and go above and beyond. I was in the office a few years ago on a Saturday morning. Mark Mearhoff and his sister were in and their father Lee Mearhoff walked in behind me. They were all looking a bit tired and proceeded to tell me they had been up all night. One of their clients had a house fire in the middle of the night and had lost everything. The whole Mearhoff family showed up at the home while the fire department was putting out the fire. Bringing them, coffee, food, clothes, cash and found them a hotel to stay the night until they set up a more permanent place to stay. This is what I want for my family should a tragedy ever happen. These are the guys you want watching your back.

When I was thinking about changing insurance companies I contacted the Horwath Insurance agency,…read moreand spoke with Greg. He was easy to talk to, very flexible with my busy schedule, and I felt no pressure throughout the entire process. The day I met with Greg, I brought along my current home and car insurance policies. Greg took the time to explain what each item was, gave me examples, and was patient with my inexperienced questions. As it turns out I was underinsured for my car insurance and was able to pay the same amount with erie for a policy that covered me 12x the amount my old company was offering. For the same items of my home insurance I also saved about $200 switching to erie. The Saturday I hit a dear on 476 and totalled my truck, I called Greg and by the time the tow truck dropped me off at my house my claim had been started, and Greg told me where I could pick up my rental car. Any questions I've had were answered by Greg or anyone else in the office quickly and prefessionally. I am grateful to have found this company and recommend them to all of my family and friends. Great customer service, superior products, and affordable pricing.

I had to clear up a VIN dysfunction and they answered within 2 rings and didn't get off the phone…read moreuntil it was fixed! Service par excellence! Previously they helped me find the best insurance when Nationwide didn't do.

Great Family business everyone is very friendly and knowable they take the time to explain…read moreeverything very well

Highly recommend HIGHLY!!! Kristin was absolutely amazing and such a gem through the build of our…read morevery unique home/farm policy! She was always available, helpful, supportive and professional. I felt like I was talking to a friend. That was our home policy. Shortly after that was completed I had a minor accident with my brand new car. She made the claim for me and made me feel so at ease. It was fast! I received a call less than an hour later from my claims person, and my car was evaluated in less than a week for an estimate. This is how insurance should be ran. I will never go anywhere else. Thank you Kristin and Snyder insurance for everything!

We have used this office for many years and they are always very helpful with answering questions…read moreand providing information. The few clams we had were handled fairly and promptly. The staff has always been friendly and efficient.

You'll get hung up on, refused to be able to speak with the agent and given the run around. They…read moretook a payment out after my policy was canceled and then dodged our calls until I called from another number. Given an insane amount of attitude. Very nasty, very shady, worst customer service I've ever experienced. Wouldn't recommend to anyone, in fact I'd strongly steer anyone away.

Friendly, trustworthy notary. Never an issue with them. Highly recommended. Great customer service.read more

STAY FAR FAR AWAY from this office! The absolute worst customer service I have ever experienced!…read moreVery rude unprofessional staff! It took them 4 months to fix an auto registration and then handed me a registration that expires in 3 months. Truly unbelievable! Ignorant employees blaming Penn Dot for their inefficiencies. Paul, I have used your services in the past and NEVER encountered issues like I have just experienced. Your employee actually had the audacity to tell me "Penn Dot is messing with you." As inadequate as some government entities can be; I have never known any of them to change the rules/laws from one person to the next! Truly as unprofessional as it gets!

I've been with this particular insurance agency for many years. They're great. I would recommend it…read moreto anybody looking for car insurance.

I've been with Erie Insurance Cooke agency for 35+ years, in fact we started our policies with Mr…read more Cooke. I won't get into details that are long and exhausting but I received a letter about updating my life policy saying I was entitled to renew the $50,000. Policy without underwriting. When I went to the office I was told the letter was wrong, that I wouldn't be eligible for no more than $10,000. I received three additional letters none of which were an apology. I've never felt so insulted, and I feel they should stand by a loyal customer and honor their letter. I've had my Auto, life for us both and our homeowners with Erie all these years, and although I think we pay too much we remained loyal. If you are looking for insurance stay away from Erie Insurance unless you want the same treatment. When I took out all of these policies it was with the understanding that I would pay my premiums on time or be cancelled, that is is in writing. So why do they not uphold a written letter that came from their company. Ungrateful company with bad practices!

I used Haffner for years to do my taxes for my small business, now this year they pull out on me…read moreand they wont do them, said I was notified. Nope they sent a letter to my home address where my Ex husband resides. How unprofessional, now I am left scrambling. This sounds awful personal on their side and not a good way to do business they could have at least finished this year and then referred me to someone else next year

I have done my own taxes online the last several years, but things were getting a little too…read morecomplicated for me. I was referred to Haffner & Associates and am very pleased with them. They kept me informed and walked my husband and I through the steps of filing properly. They even helped us adjust our W4 so we could have the appropriate amount taken from our checks. Their employee at the front desk, Gretchen, is very friendly and professional. I would recommend this business if you are in need of tax services.