Another favorite FFB location of mine. The customer service is great at this location for me. I…read morehaven't had any problem and all interactions have been good. The biggest problem with FFB is being local and limited locations. It's good for basic banking needs, but not great for everything else.

I've banked here for 17 years. That should probably tell you something. When you talk about…read moreshopping local, you should definitely consider your bank! I could have moved to a bigger bank, and sometimes that would have made more sense... more ATMs, access to technology like Mint, things like that could have been helpful, but I didn't want to leave my bank. I have had a checking account here for ages, and I've always had good experiences. I've enjoyed all the interactions I've had with the people who work here, and for a small bank they offer a good website. More importantly to me, I can always access a real, local person within a few moments of dialing the phone number. I'm always able to easily get what I need from the person on the other end of the line. The branches are always nice, and all the 7-11 ATMs around OKC are free. If you need to use an ATM where there aren't any, you can fill out a form and have fees reimbursed.

I had a vehicle loan with them and paid it off. They said it would take 10 days to get the lien…read morerelease. I should have gotten it same day, but they wouldn't verify funds on the cashiers check. What is the point of a cashiers check then. Took 3 weeks to get lien release which cost me the sale of my vehicle. Ive probably bought and sold 20 cars and had financing on all of them. Never have I ever dealt with a bank that was more bureaucratic and anti customer focused bank.

Allegiance Credit Union is the Best Credit Union around . The girls that work there are phenomenal…read moreand they go above and beyond to try to help you with whatever problem or anything really . Don't hesitate to become a member here , because I guarantee you you will not be sorry .

With banking so conveniently on our phones, I very seldom go inside the bank, with the outside ATM…read moreout of order, I decided to go in the bank knowing they have an inside ATM. I was created by a very friendly staff member who asked how I was, and how they could help today. Very impressed there is no customers in line. They were all being helped by a staff member. Excellent customer service.!

ATM never works. It's down almost every other weekend. Fortunately the staff are very courteous and…read morethings are handled quickly inside.

Their website and app are the worst ever. You cannot login actually access online banking maybe 5%…read moreof the time

I've regretfully been a member of Midfirst Bank for about a year now. The reasons for the regret…read moreare based upon misinformation that was given to me about a few things. I also bank with (BOK) Bank of Oklahoma whom I love and would recommend. Midfirst Bank initially recommended a secured Credit Card that would lock money in. The individual whom sold me the idea explained "you may retrieve the money that's secured at any time once you've been with us a year." I later was informed from a different branch that I was lied to. I would not recommend putting your money in Midfirst Bank. I'm stuck now almost 4K in the hole that I'll have to pay off til I can get my secured money back. I was conned and am ashamed to have given Midfirst Bank my money or time. Worst banking experience I've ever gone through.

I had a great experience setting up an account that was very important to me with Cheri…read more She was fast, effiecient and professional and she has followed thru on everything. Refreshing

The bank is absolutely amazing. Best customer service ever. Jackie and Lexi are so kind, efficient,…read moreand make me never want to bank anywhere else. Ever!! Love the entire staff!! A++++++ Extremely grateful I chose this bank. Wade

I've had a checking account at First Fidelity for about fifteen years. I wanted a local bank back…read morethen, and I'm so glad it has stayed local when so many have closed or sold. The staff is always so friendly, and this new location is no exception. It's also absolutely beautiful and a great set up. I love the way they planned this, with big drive thru lanes on one side of the building, and then plenty of parking along the front side of the building, with lots of room to park if your business at the bank requires a face to face. I recently went in to complete my name change and they were fast and friendly. I'm so glad I've stuck with them, and glad they've stayed true to who they are and haven't sold out to a larger bank.

Terrible bank and worse customer service. Could not successfully open a child's savings account and…read morewas given no valid or concrete reason for being rejected after abiding by all bank's requests for documentation. Horrible experience. Do not recommend!

I have been with Intrust for a long time. The branch on nw expressway is close to my house and very…read morefriendly people. Orlando opened an account for my husband and I and was very knowledgeable. I am happy to see they have changed their policies and now don't charge for online deposits anymore. We will enjoy our free bank account for many years .

Great bank if you enjoy getting charged for every little thing. They are incredibly slow and out…read moredated. If you want any information on your account you have to pay up. Their online banking is a joke. Hopefully you don't need any information about your account right away. Do yourself a favor and bank with Chase or another bank that is in the 21st century.

Joyce McMasters is the sweetest and most helpful of all the tellers here -- a pure joy to work…read morewith! My husband and I always look forward to seeing Joyce.

From the owner: First Bethany Bank & Trustread more