UPDATE - My labs did confirm candida overgrowth. Always be your health advocate and never let…read moreanyone dismiss you or your concerns.
EDIT - Beware, this person is actively abusing Google's policies and having negative reviews removed. Do NOT go here.
This provider displayed the most unprofessional conduct I have ever encountered. The overwhelmingly positive reviews for him do not seem authentic. He was absolutely the worst PCP I have ever seen. Some people project unresolved issues through "obtained" power, especially when they see someone in the same racial category as them -- Gerard is one of those people.
From the start, he became defensive when I provided a written list of referral requests. I explained that it was just to streamline communication, not to replace discussion or overstep his protocols. Instead, he fixated on the list and immediately refused to submit all referrals "because of a piece of paper." He also inappropriately asked why I changed PCPs, which is private information I chose not to share. Despite this, he disrespected my boundaries and assumed my motives, saying I switched providers because I didn't get the referrals I wanted -- which was invasive, rude, and untrue. His outbursts were so concerning that I genuinely felt unsafe. The clinic no longer felt like a safe medical environment but more like a bad neighborhood you'd avoid.
To clarify: I switched providers due to being repeatedly late, one was 3-4 hours late on the first visit, a bacterial infection was missed, and prescription errors. My final switch was due to issues with the staff, not the provider. Regardless, when I say "no," it should be respected. Boundaries should be honored.
I explicitly stated I had a gastro appointment the next day but was not expecting same-day referrals. I just wanted to know if they could be processed in time. Despite clear communication, he became fixated on the list and refused all referrals, demanding I explain them verbally, even though I already provided clear notes. He seemed more interested in asserting control than providing care.
One referral was a follow-up from my previous PCP, and the others were for chronic conditions that needed specialist attention, not just lab work. Initially, he agreed to refer me to an endocrinologist but then decided against it after reviewing my labs, ultrasounds, and bloodwork. He said there was no diagnosis to warrant an endocrinology referral, disregarding the ultrasound confirming thyroid enlargement from last year September and this past March.
He claimed that seeing an endocrinologist would be a "waste of time" -- a statement I never made. He then became fixated on managing everything himself, expressing a strange desire to be the sole biller for the lab work. This raised concerns, and my credit card flagged the transaction.
In the middle of the appointment, he stated "We are not going to work out" as if we were dating which was weird. He could not get over the fact that I brought in 3 written referral requests. It began to de-escalate and then it went back to him saying "We are not going to work out" because I still wanted to see an endocrinologist. It is my decision and my right. Also, I requested a refund of my copay. This whole encounter was insane. I started to believe this must be a prank.
Despite everything, I kept my composure, avoiding eye contact and keeping responses minimal. There is a serious issue when a healthcare provider reacts with this level of hostility over something as innocuous as a written referral list. I will be reporting this to the Florida medical board and booking platforms for further investigation.
Fortunately, I was able to get a new appointment the same day but I had to seek another PCP the following day due to the provider being out of network. The next day I went to Memorial Hospital with an appt for a new PCP who submitted labs and an open referral for a gastro in front of me without hesitation, back talk, I did not have to over-explain or convince her, and she did not question me, and listened thoroughly to me without me having to giving her my written referral requests. She was also not offended that I brought them with me. She did all of this in ONE visit. The problem was Gerard! He tried to obstruct my care and exert control, but his efforts were 100% unsuccessful.
I strongly advise against seeking care from this provider. He created a very hostile environment from the start which is dangerous for anyone seeking care.
The provider tried to have my review removed on Google but I will not allow anyone to experience this and will continue to share my experience.
