I don't want to get into details but do not book with Martha Lopez, unless you like being talked to…read morelike a child and blindsided by false assumptions. She is going against the code of ethics in both Washington state and the American Counseling Association. I have never been treated so poorly by a helping professional. Please do yourself a favor and do not book with her. Others with the agency may be good but I am so traumatized by this, I won't go near this agency. The support staff was helpful with filing a formal complaint but I am literally dealing with a traumatic aftermath of a practitioner who took a story and twisted it into one where faulty assumptions landed on others. She even tried to get me to believe in something that hadn't happened. False memory is a real event that where someone is recalling something that was suggested- and I left with her questioning deeply in an inciminating way which had not occurred. I went in with anxiety- for her to say, "you will have even more anxiety after I talk with you," and, "I tell people what they don't want to hear,". I started to get the idea she would twist my words and she did. This is awful, especially when you are trusted professional counselor. I don't think anyone should book with this very spiteful individual.

They make you put a credit card on file. Then book like 20 appointments in advance. If you call in…read moreto stop services and cancel appointments they will charge you anyway. Your counselor will email you telling you they will fix it but it doesn't happen. You can't reach anyone in billing and then next thing you know collections is calling you. It's not about the money for me, it's the principle that they are charging for appointments that were all cancelled. STAY AWAY FROM THIS FACILITY

We are not out of the woods yet. Not by a long shot…read more Yes, Recovery Allies is expensive. You CANNOT afford not to use them if your loved one needs help. Recovery Allies is the best value we've used in our family's recovery journey. The staff works hard to communicate, assist & find the best treatment for each family. The staff uses the Arise model to improve dialog within families so that when your loved one is no longer requiring as high level of care, the families can discuss issues in a healthy fashion. Rachel's goal is to get us to a place where we don't need her anymore! Rachel stuck by us, & our "person of concern", as we navigated addiction treatment. We aren't out of the woods yet, but with Rachel, Chelsea, Ernest, Patrick & Katrina, we have found hope.

Recovery allies was a game changer for our family. The support offered by Rachel and her team was…read morebeyond what we could have imagined. The intentional planning and care that went into the process of helping our family member was evident throughout the entire process. The revised method of 'intervention' that Rachel uses is so loving and so different from what that process has always meant for a struggling individual. I can't speak highly enough of this company, if you have a struggling family member I highly recommend recovery allies as a means of support and help.

I'm always baffled when I see horrible bedside manner. Please act professional and help your…read morepatients to feel seen and heard. Dr. Herbie Yung and his "assistant" talking sports and bantering about players' stats while undergoing a procedure with a fully awake patient. Not one question about how the patient is doing or whether the injection is painful. It doesn't matter if the procedure is "standard" or "routine," it's still scary for the patient getting it for the first time. Do better.

From the owner: The Edmonds Orthopedic Center includes nine fellowship-trained board-certified orthopedic surgeons…read morewith advanced post-graduate training and expertise in general orthopedics and fracture care, sports medicine and arthroscopy, surgery of the spine, shoulder & elbow, hand & wrist, hip & knee, foot & ankle, and total joint reconstruction.

The nurses themselves have been great, but the reduction in human interaction by phone has led to…read moreproblems. Basically difficult communication. Unable to complete online request. Later could not enter birth date in order to see confirmation. As ai takes over from human interaction this is bound to get worse.

I had an appointment today between 4-8pm. I set it up and it was confirmed because I got a…read moreconfirmation text. We changed plans so I can see a provider within the ridiculous 4 hour window. Two hours in I went to the link in the text that said to check in. I clicked on the link and within the message and entered my birthdate and it said appointment cancelled! Imm DID NOT cancel the appointment. It looked like they did and just didn't tell me. I called and talked to a person there and they had the gaul to tell me it looks like your appointment was nit completed. What???? I have the confirm email from them! Then he said it looks like we have an appointment for tomorrow maybe... Maybe??? This company is ridiculous and poorly managed. They are treating sick people!!! Completely unacceptable! Don't waste your time with them.

My friend went in there with a displaced hip they gave her a form to fill out online she was having…read moretrouble filling out the form she asked for help they denied help and were very very rude to her she left crying wouldn't recommend this place They wouldn't let me leave zero stars I had to leave one

BEWARE - Ambulance chaser!!! Contacted by "Tony" - don't…read morecall the clinic number if you need anything, send me a text as I'm much more responsive than the clinic. They got our phone number from "references" and are concerned about my well-being after my auto accident. Really? I'm sure you are! I'm more concerned about the well-being of my wallet. Red flags galore. Zero stars

Attentiveness to patient and care plan. Communication. 4 visits in and felt I could have gone to…read morethe internet for the treatment. Don't understand how they do things. "Team" approach is fine except it doesn't seem like there's good communication about treatment plans for congruent care. Start with a PT and get handed off mid appointment. Today I wasn't even told. My PT just started working with someone new right beside me, when a PT assistant came up and told me to do a stretch I had already done earlier. Today received 40 mins of attention. Received a nice 5 min or so massage to loosen sore area. Then 4 exercises (ones prescribed to do at home) and 1 stretch. And that was it! Reading through BBB I am scared to see the billing experience I find reported on BBB. I called after my last appointment to cancel all future appointments. And today, if I could refuse payment, I would. Today was absolutely worthless. Giving 1 star but honestly less. They are nice people. But this is not the care I expect.

It was fun working with them. I graduated today and also…read moregot a certificate and also rang the bell on the door, everyone applauded to me. I worked with Kenneth and Ashley, they are nice and sweet.

Terry Copeland is excellent! You will get results if you are willing to listen to him and are…read morewilling to put in the work to improve your life or work through an issue. I've had a handful of counselors in the past, but none were very helpful. He is a good listener and asks affective questions that lead straight to the point of a problem. He offers real solutions and direction. He shares research, books, and real life examples. His wealth of knowledge and expertise along with a pragmatic approach made the duration of counseling shorter and more cost effective that other counselors I've seen in the past.

Terry Copeland is the best counselor I've been to over the years. He has a wealth of knowledge and…read moregreat advice and is able to get to the root of a problem in a short amount of time. I enjoyed my sessions with him and he was able to help me get through a rough time.