Custom Deck did a great job on my new deck. I had a complete tearout and replacement of my old…read moredeck. They went through all the pros and cons of material and construction options with me so I could make the best decision for my needs and budget. They also provided written documentation of how they were going to do everything - details on how the support posts would be set, on the structure, and on the deck boards, etc, many of which were beyond what the local building code requires. And then they were able to deliver on what they said they would do. The new support structure for my deck is rock solid, I swear I could park a truck on it. Good communication with me throughout the entire process. And the finished product is beautiful. I went with a composite deck material. While not the least expensive quote that I had, they were competitive. I went with them because I wanted it done right and last many years, and I fee that they were able to give me that.

A classic case of over promising and under delivering. My job was filled with compromises and cute…read morecorners, which is is exactly what they said set them apart from other contractors. To be fair, the deck looks nice, but the process of getting there was rough. The experience started out great. Our sales rep, Tyler was a pro and the sales material he provided were super polished. We ended up choosing this company because of their promises about not cutting corners and extra details like the use of ground screws vs posts, joist tape, stainless steel fastener, etc. Unfortunately, after signing the contract and the initial email with all the alleged contact info, for all the necessary parties, the problems started. We were out of town when they started the job, but immediately upon arriving, we notice that the failed to lay down the commercial weed barrier under the footprint of the deck. Frankly, i would not have even noticed, but for the fact that giant weed was growing out of the gravel they laid down. Moreover, the gravel they did lay down was super uneven and they left giant holes where the posts I removed were located. To be fair, I did the demo myself, but they supposed came out earlier to check on the site and they made no mention about filling in the holes where the posts were. More annoyingly, when I called them on the lack of the contracted weed barrier, Jason, our PM, tried to convince me that it was not necessary. I immediately, mentioned the weed I saw that brought my attention to issue. Moreover, his attitude was dismissive and patronizing. Next, when the framing started in earnest, I was surprised that they sent out a single guy named Dan to build the entire deck by himself. Dan was a total pro, but with how nice the operation presented itself, and the size of some of the boards, you would expect at least a two man crew. Also, early on, it seemed pretty clear that the crew that installed the ground screws, had limited communication with the guy who was actually building the deck. After the first day, it turned out the several ground screws needed to be reinstalled and they ended up leaving at least two in the ground without capping or covering. Even after reinstalling the screws, it would later turn out that a few of them were not plumb, which would create issues later on. Finally, after the framing was completed, it turned out that the space between the joist were a foot too wide so they failed the city inspection. In the end, they had to rip off the entire top of the frame and redo it. Moreover there were about a dozen 2x6's with huge nails were left on my drive way for several weeks. Once the frame got approved, the Trex went on pretty quick, but likely because of the delays, several fasteners were missed, the bench boards were crooked. More glaringly, they failed install the promised structural screws that fastened the joists to the frame (despite promises to do the same) In fact, we had one joist, (the one where they had to reinstall the ground screw, where the the frame was basically floating over it. Also, with one of the ground screws not being plumb, the joist was not sitting flush on the footing, More annoyingly, when we initially brought up these issues to CDC, they first mentioned how they had new processes to avoid these issues in the future. Little good that would do me. Next, they mention the "lifetime guarantee," but why not get the job done the first time? In the end they ended up putting shims to fill in the space. Here's hoping no issues will come up, because reaching people was also a bit of chore. Final gripe, the job site was a disaster for the several weeks it took for them to finish the job, tags were left on lumber, despite the job starting in July, we still have unused Trex sitting on my driveway. Also, the Bagster (rather than a dumpster) they left on my drive was was left on my lawn as well. I had to personally move it to save my grass. Overall a rough experience and a company that I cannot recommend.

Sean was very professional and responsive. Their quote was reasonable and Sean was thorough during…read morethe walk through. The crew that came out was quick and respectful of our property. And they did great work.

From the owner: Roofing & Exterior Services in Waterford, MI…read more Drip Free Exteriors is a top-rated roofing contractor in Waterford, MI, specializing in roof replacements, roof repairs, siding, gutters, windows, doors and custom decks. With 30+ years of combined experience we proudly serve Oakland, Wayne, Washtenaw, Livingston, Genesee, Lapeer and Saint Clair Counties. Our licensed team delivers high-quality exterior remodeling with reliable service and competitive pricing. We handle storm damage, leaks, and full exterior upgrades. Get expert roofing and siding solutions from a trusted local company. Call today for your free quote!

We had a railing installed on our back patio. Mat, the installer, was friendly and did an excellent…read morejob with the installation. I would recommend them to my friends.

I received a fast response regarding a quote. Adam came out and was quickly able to assess what was…read moreneeded and provided me with a fair price. The company took care of all permits and everything related to the fabrication. The office staff provided good communication. The installers arrived on time, were quick, and did an outstanding job. Overall this company is excellent! I'm happy with their friendly, professional service and thrilled with my new awning! It's rained a few times since installation and it's nice to have a dry porch!

Installation crew were super polite, fast working (on super hot days) and did an excellent job!read more

Anchor Fence was recommended by a neighbor for a fence in my backyard…read more TL:DR - nice fence, high quality, good installation. 3 month job turned into a 12 month job, very poor attitude of people on the phone, lots of bait and switch and blamed all delays on "COVID" despite the job being quoted, time estimated, and paid 8 months into the pandemic. October 2020 - had Anchor fence out to provide a quote. Explained that I need the backyard fenced to keep my dog in and so I feel safe with my kids (then 4 and 3) being let outside to play. Got a quote that was lower than the competition. The owner warned me that due to COVID, the materials were on backorder from the factory and would take "12-14 weeks" before installation. No problem - these are troubling times. November 2020 - paid a 50% down payment and provided all the city lot maps and notarized permission for fence from both neighbors. Assuming 12-14 weeks, I would get my fence mid February 2021. Feb-April 2021 - Called five times. Materials still not in. Finally notified them I would ask for a refund on my 50% deposit if I didn't have a fence by the end of June and begin the process with another company. They told me "good luck" getting my deposit back, and bragged they had never lost a small claims court case yet - what a strange flex. Extremely rude on the phone. Was I angry in return? Yes, probably. May-July 2021 - More delays, eventually stopped answering my phone or returning my voice mails. October 2021 - They call me back and inform me that my materials are in, and to expect MISS DIG to come out. Great news! 11 months (47 weeks) after I paid my deposit. Late October 2021 - They come install my fence. Just the side pieces. Not the ~20 foot segments that connect this new fence to my house, and not the gate I had talked about with the owner. A fence that doesn't connect to my house is of zero value in keeping my dog in the yard or protecting my kids. They point out that it's my fault because the diagram was faulty and I selected the wrong option. This is possibly correct, but anyone with an ounce of common sense should have known this fence, as installed, has zero value to me. I have to get an emergency quote - which takes the total price above the competitors' quotes - to have the fence finished. Thankfully, they agree to do it before the snow flies. November 2021 - They come complete the fence. It is a very nice fence, and it has held up well thus far. It looks attractive, and the installation crews (both times) were very nice and polite. Thus the 2 stars instead of 1 star. This job ended up being "100% complete" (as in, I had the fence I asked for when they provided the quote) 1 year and 1 day after I paid my deposit. I missed an entire Spring, Summer, and Fall of being able to let my kids play in the yard and let the dog out without tying her up with a lead. The persons on the phone were threatening and unpleasant at times. I would not recommend anyone do business with this company.

Communicated well very timely work installing handrail and garage window very nicely done. Will…read moreconsider them in the future.

Julian and his team removed the slippery, narrow teal green tub and tile in our bathroom and…read moreinstalled a walk-in shower with white and gray subway tile, brushed gold fixtures and a sliding glass door. They also installed four 8x4 foot racks in our garage ceiling, new faucets in the kitchen and half bath, and changed our disposal to the logical side of our sink, a task which turned out to be a little tricky. We are very pleased with the results and recommend this team to anyone looking for a contractor. My fiancé is a former contractor himself, so we are well able to evaluate the service received, and it was great. Our projects came in as quoted, and everyone was respectful, hard working and helpful. If you are looking for a contractor, give them a call.

We reached out to inquire about a fence repair. Although they were booked out until spring, we…read morereceived the most thoughtful and sincere response. We had contacted other fencing providers who had the same booked our availability and did not receive the same professionalism. We hope to work with them in the future. Seems like a very buttoned up, responsive and professional company.

From the owner: Decks Docks and More specializes in restoring all manner of home "hardscapes". This includes but…read morenot limited to any wooden structure, or otherwise stationary structure. sealing drives, patios, decks, pavers. I found a way to use my Masters Degree in organic chemistry outside the lab and I love it! I look forward to providing a great product, customer service and add value and beauty to your home. Thank you for stopping by.

Antonio (Tony) responded quick and was on time. He estimated when the job would be done and…read morefinished before he anticipated! He is very informative and communicates what is happening and when. He is the person I will be recommending and reaching out to any time I need welding work!

From the owner: Looking for exceptional welding and fabrication services in Detroit, Michigan and surrounding…read moreareas? Look no further than Welders on Wheels. Reach out to us today for all your welding requirements! Call today for pricing and scheduling.