I recently moved to Arlington tx and went to the Arlington Heights location a month ago and got a…read more#2 and #5 and my hair was cut uneven, like she missed spots, so I went back again 2 days ago and got a #2 on sides and scissors trim. Same results both side of head is cut at different lengths. Lady doesn't know how cut hair and she never smiles, bad people skills also. I have lived all over thr United States and have always used great clips. I'm now having second thoughts.​

I've been coming to Great Clips off and on for 10 years. I will preface this by saying that not all…read morestylists here are terrible, but holy moly, when you get one that doesn't know what they are doing it really makes it hard to come back. I would say if I was randomly making appointments here, one in every 3 haircuts is botched. I'm not picky, it's hair, it grows out but I've been stewing over my last haircut for over a week now. I told her I didn't want much taken off the top, but by the time she got to a place where she liked the blend it was on top of my head. I'm not sure she knew what words meant. Also, if she didn't like how the hair was laying, she's just cut it off, which is what you do when you're 3 and find scissors. I've got a very generic hair style, nothing complicated. While doing her best to blend my hair, she was very distracted by the walk ins and even argued with a customer on bringing back some product he decided he didn't want. I don't know why it mattered so much to her, but she felt the need to argue which means that guy will probably never come back either. I could have stopped her when I noticed she was doing several new techniques that I hadn't seen in my nearly 40 years of the haircut routine, but I decided to roll the dice. In my pics, I don't have bed head. This is just how I look for the next two months while I wait for my hair to grow back out so I can get it cut by someone who knows how to scissor. I don't post reviews, in fact I've only left one other review in my life, ironically at another Great Clips in Kansas. It's a sign. I will mimic my last review with my final thoughts being, this haircut does not f*ck. Cliff notes - don't roll the dice. My fellow gentleman, spend the extra $10-20 going somewhere else. The clips aren't great anymore. It should be called "Aggressively Mediocre Clips"

Absolutely horrible communication, lousy management and the hairstylist. Don't know what they're…read moredoing. I brought my mother in to get her hair dyed. I walk in and ask how much they tell me and then say oh we'll just cover the roots. I said that's fine. I left my mother there. I went to get a haircut at my barber . I don't get it Cut here because they just got worse and worse . Anyways, I come back and they ruined my mother's hair color she's blonde with gray roots. They died her roots brown. And when I asked what happened . They gave me the excuse that oh her roots cannot be dyed blonde it has to be dyed brown. This is a lie and an excuse. So the owner steps in Ruth and confirms the BS. So I told her I haven't brought my mother back here because you guys screwed up for her hair last time.( a few years ago ) as she has the audacity to say well why would you bring her back? ( I was in a bind and I here was no one else ) Ruth said if someone screwed up my hair, I would never come back to them so now she's blaming me . On top of that she said when you came in here, you did not specifically tell her to dye the roots blonde. She's blaming me again. I said if the hair is blonde, it goes without saying the roots should be blonde. You can't decide to change the color and not tell the client. . She reiterated and said it's my fault because I didn't say to paint the roots blonde. Why don't you just paint them black or purple or red? Since you're deciding her hair was blonde and she just needed the roots touched up. They are argumentative. They don't accept responsibility. They screw things up and then they blame you for it so if you want your hair ruined, come here and ask for Ruth. PS I'll never ever ever come back here again

If you need a hair style often. This is a great salon to get your hair looking at its best.read more

I went into this expert cuts for a regular haircut today and they were not busy at all and the…read morestylist did an excellent job.

Lindsey was very nice to my son and made him feel comfortable while getting his haircut. They have…read morea cute little car chair for the kids and put on cartoons to watch. It was fast and the best price for kids haircuts! I will be back and my husband is even talking about going there after I told how we had a good experience!

Everyone was so helpful, friendly and patient. I wanted to start wearing make-up The Brow guy I…read morebelieve his name is Jaime and I believe the lady that finished helping me was Maryah they were so helpful.

Carlos was fantastic! Best customer service I've had at any Ulta. He processed my return, offered…read moreto test an alternative foundation. I didn't have time to do anything extra, so he invited me back to test my makeup at a later date. Thanks Carlos.

I've been going there for years to see Miss Long because she very professional lady and very…read morefriendly she always asks how your day is going and cutts hair very precise I would highly recommend you to go see her .

Excellent service! Great place for the value! Every time that I come I always get exceptional…read moreservice. Better than the high priced salons at half the price. I would highly encourage anyone to check it out.

I came here last Monday to have my hair cut and colored by Connie for the first time. I wish I was…read moreas lucky as her other clients to leave the salon with beautiful and perfect hair. Connie suggested balayage highlights which I agreed to. She color, washed then razor cut my hair. I was pretty surprised when she started to curl my hair prior to the hair check. Hairstylists usually show me the results after they blow dry my hair to make sure the length was ok and even. I didn't really think anything of it once she was done styling my hair. I left pretty happy thinking all was well. It wasn't until I washed my hair and dried it straight when I realized my haircut and color wasn't as good as it could have been. The front was uneven - one side was longer than the other and the color was splotchy. I had bright spots in random places and the color transition was lacking. The cut and color set me back $130. I messaged Connie the following day about my hair and she offered to fix it. Unfortunately my daughter wasn't feeling well the day of the follow up so I couldn't come back to give her another chance. I ended up tagging along with my sister to another salon to get my hair redone.

Got my hair colored and cut by Connie for the 1st time and was very happy with the results! Will…read moredefinitely be coming back!