Very knowledgeable and helpful folks at Preferred Heating and Air. The quality, cleanliness, and…read moreworkmanship to detail ensures a job well done. I received a fair quote and the value they brought is worth every dollar. Recommended 100%

My 40+ year old central air unit finally failed (of course, during a period of hot temps) and I…read morecalled Preferred Heating and Air. Jesse and Dusty came out and diagnosed the issues with my old unit and changed their schedules so that they could get a new unit installed a few days later. Dusty and Jesse arrived at 8 a.m. and had my brand new system installed within a couple of hours. Among the problems discovered in my old air conditioner were evaporator coils that were very poor shape as was the metal tray that the coils rest on which was very close to leaking into my newer furnace. My old unit uses the old Freon which has become very expensive, it also needed a new fan motor and other parts. The professionalism that the gentlemen displayed was amazing and my new Lennox A/C unit is whisper quiet and cooled my house down in a matter of minutes. I could not be happier with the service and professionalism that I experienced. I know that they are extremely busy and getting my new unit installed in such a timely manner is greatly appreciated. I highly recommend Preferred Heating and Air, a locally owned company.

Thank you to the Team at Advanced Mechanical. I have used…read moreyour service in the past, with excellent results, and found myself needing help with my home's furnace. Middle of the winter I expected to hear that I needed to pay an emergency fee to promptly get a tech to my house to look at my heat problem, however, I was pleasantly surprised when I found I was able to get a tech to my house the next morning (less than 24hrs) for a normal service call fee. The responding technician was thorough and explained my exact problem to me. Bottom line is I needed to repair or replace my aged furnace... Options were provided, with no upsell pressure. My furnace was unsafe to operate, so the tech took time to safely disable it and also took time to make sure I had adequate alternate heat sources to keep my two-story home warm and safe until we were able to fix my issue. Within a couple hours I had an estimate emailed to me, complete with several options to help me make the best decision. Ultimately I decided to update my furnace with a more efficient unit. I was impressed that Advanced Mechanical had a large inventory warehoused (in Bismarck) to ensure they have enough equipment on-hand to service our area. I appreciate the expense of holding this inventory and mitigating our current shipping and supply chain issues The team (Nate & Chris) that installed my new furnace was great. They were very friendly, clean and careful. They went the extra step to do an extremely professional installation, ensuring all plumbing etc. was clean and aesthetically good looking. They double checked all connections, gas supply and operations of all systems. They then made sure I was comfortable with all the repairs and understood everything. They left my utility room much cleaner than they found it! Very happy with the finished product and overall experience. It is definitely worth it to pay the pro's to come and do the work for you! Thank you!!

Sunday evening, we noticed we had no hot water. Monday morning, my dad called MDU to see if he had…read morethe appliance insurance through them - luckily he does! Spencer came over later in the morning and noticed the filter was plugged. This was fixed and we were told we should have hot water soon; however, we did not. I was quite frustrated and posted a comment on Facebook. Jami contacted me almost immediately and had Spencer at my house within a half hour & this time, it was fixed and he didn't leave until we felt the water warming up. I can understand troubleshooting doesn't always work the way I want it to and sometimes you have to try a few fixes before you get it right. I was hot and sticky & crabby (I needed a shower badly) I was blown away at how important it was to Jami that our hot water heater was fixed that night if at all possible. They took a situation with an unhappy customer and used it to create a very satisfied one who will definitely call on them again!

Fast, efficient, and fantastic price. We'll definitely be…read moreletting everyone we know to call Cole's Plumbing. Thank you so very much. PS it don't half an hour to filly sink and it get hot water so much quicker. God Bless and be safe

From the owner: We are a full service remodeling & service repair company. We specialize in remodeling jobs and any…read moreof your plumbing and HVAC services & repairs. Our plumbers are highly experienced and highly trained, making sure that when you call us, we can determine the issues quickly and repair the problem fast and efficiently. Give us a call today for a free quote!

Would give 0 stars but not allowed. Used this company for 15 years however will never use again…read more Made charges on my credit card without my permission. Tried to get someone to call me back about the charges however was hung up on. Pretty professional!!

100 dollars for a used shut off valve and 2 ft of gas line hose. Called to complain and had to…read morewait 6 hours for a call back. Got a rude dude who called with excuses for miles. We don't use china parts. Finally threatened to have the parts removed. Fuck this business and their shady billing and price gauging

Advertised free inspections for an A/C unit. NOT free. I was given an estimate of the cost to…read morereplace the unit which I refused. I was later charged $125.00 for the inspection. Not the advertised free estimate.

I've had River City do all of my heating and air conditioning need for over 12 years. River City…read morehas installed a furnace with ac and water heater in my house, heater and ac in my shop and heater in my garage. They are friendly and prompt. They have never tried to up-sell me something I don't need to increase their profits. The only company I'll ever use and recommend.

Over priced, charged for items I didn't request or approve. Won't work work them again.read more

Think twice! Before hiring this company, I called them to inquire about their pricing. All I was…read moretold was the plumber hourly rate, which seemed reasonable, so I booked their services. I don't have anything negative to say about the plumbers work aside from his refusal to tell me how much it was going to cost. That was a red flag to me. My experience changed when the bill arrived in the mail several days later. I was charged for more time than the plumber spent at my house, a gas mileage fee, and ridiculously high prices on the parts that the plumber needed for the repairs. The plumber needed to leave at some point to get specific parts from a store and when he returned, I asked him how much were the parts and he had no answer. After receiving the very high bill in the mail, I immediately called them to inquire why it was so high because I took photos of the parts required and had them priced and it was significantly lower. The person on the phone was Dan, the plumbing supervisor, who was incredibly rude to me on the phone. He explained that the customer does not pay the price that the parts cost from the store, the customer pays their company's up charged new price on the parts. So, be aware that not only do you get charged gas mileage for in town services (which is ridiculous) you also pay a huge markup on the parts that they buy for much cheaper probably at Menards where they can also claim the healthy rebate. I can see that I am not the only customer who has been angered by their high billing prices and surprising extra fees that they do NOT disclose upfront. Save yourself the trouble and the money and DO NOT hire from this company. Though the plumbers who actually do the work for them may be just fine, they are dishonest and not trustworthy about their billing and customer service is extremely poor. I would rate at zero stars if I could.

It seems we were over-charged…read more We have a rental home with four circular ceiling vents that were damaged. SPS referred us to Cooling and Heating Unlimited to make the repair. Long story short. I was blown away when I received the bill for almost $700. We were charge 4.75 hours to repair four ceiling vents. Since we live across the street from this home I checked our security cameras to see just how long the tech was there. The tech came and went a couple of times and then called me to say they had to wait for a part to come in to finish the last vent. Our cameras recorded the tech at the home for a grand total of just about two hours. I called and spoke with Isabel who confirmed I was close to the actual tracking time they had done the tech at the home (based on an app). She said she would double check with the tech and get back to me. After a few days she confirmed the hours were correct - 4.75. Buyer beware. I expected this to be a few hundred dollars at most. I understand there should be time for a trip charge. But 2.75 hours at $95 an hour when the shop and supplier are perhaps 20 minutes from the home? Come on. By the way. When the tech finally returned with the needed parts for the last vent, our security camera recorded him being there ten minutes. I cannot recommend this company's services.

I've called them twice already from my house and they've come right over and done a great job. This…read moreis the only heating and cooling place. I'm gonna call from now on being that I had a bad experience with another one.