Jason and Nicole are a fantastic team! They responded…read morequickly and arranged a replacement quote for my 20 year old ducted air-conditioning. I was losing my cool--literally --but they got straight onto it. The quote was fair, clear, and very well explained. Jason went above and beyond, actually getting into the ceiling rather than just guessing. That kind of thoroughness really stood out. Thank you for the old-fashioned, genuine service--friendly, professional, and impressively tidy when removing the old system. I'll definitely be recommending you to my friends and anyone in need of air-conditioning help! thanks Karen

To Paul K your biased and twisted truth of a review on Jason reflects what sort of person you are…read more One that could not be trusted' He completed his job for us today and was so professional in his installation ,his workmanship I gave him 5 stars. Everything he did was superb as for your comments - Bracket Installation: You mentioned that the bracket holding the indoor head unit was secured by only two screws into timber, with the remaining screws directly into the plaster. Our installation practices adhere to industry standards and safety guidelines. The use of timber and plaster anchors is common practice, especially when mounting air conditioning brackets. We ensure that the bracket is securely fastened to provide stability and prevent any potential hazards. Workmanship and Qualifications: You stated that Jason is "not even an Electrician" and "not a real tradesperson." Jason is a qualified and experienced air conditioning installer. He has undergone rigorous training and possesses the necessary certifications. Our team members are skilled professionals who prioritize safety, quality, and customer satisfaction. As a licensed Electrician yourself, you understand the importance of compliance with electrical regulations. Jason has a qualified electrician on site to do all the electrical work all the time. Rest assured that our team follows all relevant guidelines. Surface Appearance vs. Quality: You emphasized that appearances can be deceiving and cautioned against assuming everything is fine based on surface looks. We agree wholeheartedly. While aesthetics matter, our primary focus is on functionality, safety, and long-term performance. Our installations undergo thorough checks to ensure they meet both visual and functional standards. Conclusion: Jason and his team at Relax Air Conditioning QLD are committed to delivering top-notch service. To the person who wrote