Buongiorno, While in Italy last month, got gas at a Q8 Easy…read more I only had a 50 Euro note and when I filled up I had about 20 Euro balance. The pump did not give change, but another person said no problem there are Q8 Easys every where. Well, they don't tell you that they are independent and when you have a balance at one you can ONLY use it at that one, BUT wait you can use PAYPAL....? Longer story short, my balance was never used and emailing the company over 1 month ago they have selectively IGNORED me. And so perhaps they will lose more than the 20 Euros they have kept from because of their POOR CUSTOMER SERVICE or ZERO CUSTOMER SERVICE. The actual Q8 not so EASY is in the Pisa area but they all are run the same way.