I have had nothing but wonderful experiences here a special thanks to…read moreJazime, Jacquie, Liz,and Promise everyone was great thanks so much!!! Cindy L.

I wouldn't take my dog here! I went here for an Illinois license exam in September of 2025. They…read morehad previously told me they had the state form for this. Got the exam and took the form they provided. The license branch wouldn't take the form because it was an outdated form. I contacted all about eyes and the manager told me she had just downloaded it from the states site(Lie). I went to the states site that day and it was not the old form. I sent them the correct form and the dr filled it out and they sent it to me in the mail. Fast forward to March 2026 and I get a letter from the state saying that the form was not dated within the 6 month period of my exam date. I got the exam two weeks prior to my license renewal. After checking it out, the form was dated from my previous exam in march of 2025. When I asked to get it corrected, they said they couldn't because if they did they would have to charge me for the additional exam. I told them I would be glad to pay if they would just put the correct exam date on the form. They had the doctor put a line with an arrow to the bottom of the page with a note that said re-tested in September of 2025. The state still wouldn't accept the form. I asked again and was denied! I talked to the area manager in Bloomington and they still refused to fix the form. Now I am facing the fact that I may lose my license because this company will not do the right thing! Their medical director said that I needed to have my eye health checked before they would consider changing the form. I informed them that I had seen a retinal specialist and a cornea specialist in the last few months and my eye health was good! Avoid this place at all costs!

I had my annual eye health exam. Everyone was using masks and my exam was routine. Very…read moreprofessional. To be honest I found their eyewear prices extremely outrageous however. They could do the themselves and area clients a better service by pricing them accordingly to the economic area.

I have Molinia through the state, So not only did I have to be put on a waiting list to get in. I…read morehave bi-focals and I do no lines. My insurance don't pay for no-lines So I have to take my prescriptions else where. Because the are so expensive if I had to pay for them out of pocket. but the doctor ordered a pair of computer glasses. So I was able to get that pair covered on my insurance. I was choosing the pair I like, the lady that was helping me was rude and unpleasant. I was looking at a pair of light purple glasses, she straight up told me that color wouldn't look good on me before I even tried them on and I should get brown because that matched my hair. Who chooses a pair of glass to match their hair. I disagreed and told her I wanted the purple ones, oh she said you want the purple ones with a rude frown face look as she put the order in. Every time I go their I have a bad experience. If it wasn't for the fact they are the only place that takes my insurance for the eye exam, I would never ever go back.. Wish I could give a zero star rating..

The doctor we saw was not qualified to treat my wife, so she referred us to an ophthalmologist two…read morehours away. We needed to see a neural ophthalmologist and the doctor she referred us to was not qualified for this exam. And we found out she knew the doctor was not qualified. This was not only cruel, it borders on malpractice. We found a neural ophthalmologist through our Primary Care Provider only 30 minutes away. The care we received from the Gailey doctor not only wasted our time and money, but was extremely cruel to my wife.

I called and was told not to make an appointment until after 1:00 p.m. very rudely by the…read morereceptionist...still made 1 though Went in knowing I needed glasses told them there were other issues 3x.. watched them write it down 2x...and still they did not address the issue...just told me what I already knew..

We went and did eye exam and ordered them in march! And Mine Came Back With The Bifocal To High And…read moreThey Had To Reorder them! I finally recieved them today! That also were also rude!!